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Operator Typeform: AI Product Operations Lead

Builds and operates internal AI capabilities across R&D by identifying high-value AI use cases, designing solutions, coordinating implementation, and ensuring adoption and performance.

Lead Remote Posted about 2 hours ago We Work Remotely — Programming
What this role involves

Headquarters: Germany (Remote) ; Ireland (Remote); Netherlands (Remote) ; Portugal (Remote) ; Spain (Remote) ; United Kingdom (Remote)

Who we are

Typeform is a refreshingly different form builder. We help over 150,000 businesses collect the data they need with forms, surveys, and quizzes that people enjoy. Designed to look striking and feel effortless to fill out, Typeform drives 500 million responses every year—and integrates with essential tools like Slack, Zapier, and Hubspot.

Typeform is fully remote by design. For this role, we can hire candidates based in the UK, Ireland, Germany, Portugal or The Netherlands

About the team

Product Operations sits at the center of how our Product and wider R&D teams work. We help create the systems, practices, and connections that allow teams to focus on solving the right problems and delivering great products.

AI is becoming an increasingly important part of that work. Across R&D, teams are already experimenting with tools like Glean and Claude, building automations, testing agents, and finding new ways to use AI throughout the product development lifecycle.

The opportunity now is to turn that energy into something more systematic.That's where you come in.

About the role

We're looking for an AI Product Operations Lead to build and operate the internal AI Operations capability for R&D.

This is a hands-on role for someone who can take an ambiguous opportunity and turn it into a reliable, adopted solution. You'll help us identify the highest-value problems AI can solve, understand how people work today, design the right solution, build or coordinate its delivery, and then stay accountable for how it performs after launch.

One day, you might be working with a team to understand a frustrating workflow and deciding whether a simple prompt, automation, integration, agent, or internal app is the right answer. The next, you could be improving an existing AI workflow, testing its reliability, helping coordinate access to an enterprise AI tool, or working with IT and InfoSec to make sure a new solution can scale responsibly.

You'll own the connective layer between AI strategy and day-to-day execution across R&D.

This isn't a role for someone who only wants to prototype prompts, manage project plans, or write requirements. We're looking for someone who enjoys combining systems thinking, AI fluency, user discovery, technical execution, and operational ownership—and who wants to see things through.

You'll report to our VP of Product Operations and work closely with Product, Engineering, Design, Research, Data Science, IT, InfoSec, and other AI practitioners across Typeform.

What you'll do

  • Build and continuously improve our backlog of AI opportunities across R&D, helping teams identify, prioritize, and sequence the jobs where AI can have the greatest impact.
  • Take ambiguous problems from initial discovery through to delivery: understand the user and workflow, explore options and trade-offs, design the right system, build or coordinate implementation, test, document, launch, measure, and improve.
  • Design simple, AI-native solutions that fit naturally into how people work. You'll know when a prompt is enough—and when the problem calls for a workflow, integration, agent, database, or custom application.
  • Help R&D get more value from enterprise AI tools such as Glean and Claude, partnering with IT and InfoSec on areas including access, configuration, connectors, enablement, and support.
  • Own the lifecycle of the AI systems within your portfolio, including automations, skills, agents, and internal web applications.
  • Establish practical approaches to evaluation, testing, reliability, observability, security, and maintenance—using evidence and feedback to improve systems over time.
  • Partner with teams across R&D to uncover needs, unblock delivery, clarify ownership, and bring the right experts into the work.
  • Help run and evolve our R&D AI governance and enablement practices, giving leaders better visibility into active work, risks, adoption, and outcomes.
  • Participate in Typeform's broader AI governance efforts as an R&D contributor.
  • Work with Finance and other partners to improve visibility into AI tool usage, spend, and value, helping inform investment decisions.
  • Explore and support the development of autonomous agents that can improve how we plan, discover, design, build, evaluate, and manage work across the product development lifecycle.

What you'll bring

  • Strong practical experience applying AI to real-world problems—not just experimenting with models, but building solutions that people actually use.
  • A track record of taking ambiguous problems from discovery through implementation, testing, adoption, and ongoing improvement.
  • Excellent systems thinking. You can understand how people, processes, tools, data flows, integrations, permissions, and technical constraints fit together—and make thoughtful trade-offs between different approaches.
  • Strong user and workflow discovery skills. You know how to get beyond the initial request, understand the real job to be done, and simplify a solution when the original approach is more complex than it needs to be.
  • Hands-on technical fluency and comfort building, modifying, and troubleshooting internal workflows, automations, agents, or applications.
  • Practical experience with modern development practices and tools such as GitHub, repositories and pull requests, basic application hosting, deployment, logging, and operational troubleshooting.
  • Experience managing work independently: prioritizing a backlog, handling dependencies and risks, documenting decisions, and communicating clearly with stakeholders.
  • A strong approach to evaluation and reliability. You think about what "good" looks like, how to test for it, how to collect feedback, and how to improve a system after it goes live.
  • The ability to work effectively across technical and non-technical teams. You're comfortable asking questions, challenging assumptions, seeking expert input, and making progress without needing close day-to-day direction.
  • Good judgment around responsible AI, security, access, and governance, and an understanding of when to bring in the right partners.

 

*Typeform drives hundreds of millions of interactions each year, enabling conversational, human-centered experiences across the globe. We move as one team, empowering our collective efforts by valuing each individual’s unique perspective. This fosters strong bonds grounded in respect, transparency, and trust. We champion our diverse customer base by anticipating their needs and addressing their challenges with priority. Committed to excellence, we hold high expectations for ourselves and each other, continuously striving to deliver exceptional results.

We are proud to be an equal-opportunity employer. We celebrate diversity and stand firmly against discrimination and harassment of any kind—whether based on race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status. Everyone is welcome here.

To apply: https://weworkremotely.com/remote-jobs/typeform-ai-product-operations-lead

Read the full description
Operator AI Team Lead at Netcompany

Lead a team of AI/ML engineers to design, build, and deliver enterprise GenAI and ML solutions while serving as primary technical advisor to C-level clients.

Lead Posted about 10 hours ago RemoteFirstJobs Product
What this role involves

Company Description

Are you ready to shape the future technological landscape in Europe?

We are dedicated to responsible digitalisation, building innovative, inclusive solutions that drive meaningful impact. With over 8,900 professionals across Europe, we help EU institutions, public and private organisations thrive in a rapidly evolving digital world. Are you ready to shape the future through technology? Your journey starts here. Take a look at some of our impactful projects here: https://netcompany.com/cases/

Job Description

So, what are the main responsibilities of the AI Team Lead in Netcompany’s Enterprise Solutions?

Joining us as the AI Team Lead, you will own the end-to-end delivery of GenAI, LLM and Machine Learning (ML) solutions for enterprise clients across the public and private sectors. You will act as a trusted advisor to senior client stakeholders, translating complex AI and ML capabilities into tangible business outcomes, while building and leading a high-performing team of AI and ML engineers.

This is a client-facing leadership role. Your ability to navigate complex stakeholder environments, manage expectations, and drive alignment across business and technology teams will be as important as your technical expertise. You will be the primary AI and ML point of contact for key accounts, presenting to C-level executives, leading workshops, and shaping AI and ML adoption roadmaps.

Focus (but not limited to) the design and implementation of advanced GenAI and ML pipelines leading a technical AI project team to deliver end-to-end creative applications that go beyond current tools and ensuring your team delivers scalable, reusable, extensible and flexible solutions.

As the AI Team Lead, you will:

  • Serve as the primary AI and ML advisor to key enterprise clients, understanding their business challenges and translating them into AI- and ML-powered solutions that deliver measurable value.
  • Lead and grow a team of AI/ML Engineers, and collaborate with MLOps and DevOps specialists, to design, develop, and optimize ML and GenAI architectures tailored to client-specific use cases and business requirements.
  • Manage stakeholder relationships across multiple concurrent projects, including steering committees, progress reporting, and escalation management.
  • Architect and oversee end-to-end ML and GenAI pipelines, delivering AI applications for key client transformation projects across the region and international business.
  • Mentor and develop team members, identifying skill gaps, and creating individual development plans.
  • Lead client workshops, discovery sessions, and technical presentations to shape AI strategy and drive adoption.
  • Execute the GenAI, LLM and ML strategy including people, technology, methodologies, platforms, and processes, while fostering a culture of technical excellence, innovation and continuous improvement.

Qualifications

What would make you a fit for the role:

  • Bachelor’s or Master’s degree in AI, Data Science, Machine Learning, Computer Science, Engineering, Operational Research or a related field. PhD in Operational Research preferred.
  • 6+ years of experience in AI/ML engineering, with a proven track record of delivering AI projects in enterprise/consulting environments from conception to production, with at least 2 years in a people management or practice leadership role.
  • Demonstrated experience managing client relationships, leading workshops, and presenting technical solutions to non-technical senior stakeholders (C-level, board members, steering committees).
  • Experience leading and developing teams, including hiring, performance management, and career development.
  • Strong expertise in Machine Learning and GenAI solutions including open source frameworks, RAG architectures, prompt engineering, LLM models (Claude, GPT, Gemini), and production deployment patterns.
  • Solid understanding of MLOps, AI model lifecycle management, Model Context Protocol (MCP), and experience with cloud platforms (AWS, Microsoft Azure, Google Cloud Platform).
  • Hands-on experience with open source ML/AI frameworks, agentic AI technologies, prompt engineering, and leading LLM models (Claude, GPT, Gemini, Nvidia AI stack).

It would also be a plus if you match some of the following:

  • Experience in consulting, systems integration, or professional services environments.
  • Experience with AIOps practices, LLM monitoring frameworks, and AI governance.
  • Strong knowledge of ML and GenAI frameworks (e.g. LlamaIndex, LangGraph) and AI evaluation tools.
  • Pre-sales or business development experience in AI/data services.

Additional Information

Being a part of the Netcompany team, you will be provided with:

  • The opportunity to work in a modern environment & in a hybrid working model
  • A seamless onboarding experience and a buddy to support you on your first steps
  • A competitive compensation & benefits package
  • Health and life insurance program
  • Meal and commuting allowance
  • Well-being activities (on premises)
  • Continuous learning opportunities using the most modern methods (unlimited access to Udemy for Business, ad-hoc trainings)
  • A personalized development plan for targeted career growth

If you are looking forward to be part of a diverse environment, and have the opportunity to work alongside well-experienced professionals, on challenging, large-scale projects that directly impact millions of citizens around the globe, then this is the place to be!

By joining Netcompany in Athens, you will be part of a vivid team of 2,300+ tech professionals. When at the office, you’ll have the flexibility to work from our three modern, sustainable, and state-of-the-art offices!

Please upload your CV in English via the Apply button. All applications will be treated as strictly confidential.

We ensure equal opportunities, treatment, and consideration to all candidates. Discrimination based on sex, racial or ethnic origin, religion or belief, disability, age, sexual orientation or marital status, physical or mental disability, or any other factor protected by applicable laws and regulations is prohibited. As part of the Netcompany culture, we respect human rights and focus on creating a positive workplace, where all employees are valued, and where diversity and inclusion are a vital part of our everyday working experience.

In the following link you may find our CV Submission privacy notice: https://netcompany.com/cv-submission-privacy-notice/

Read the full description
Operator Lead Advisory Consultant, AI Governance at Data Coach

Lead enterprise clients through AI governance assessments, design governance frameworks and operating models, and establish AI risk management policies and approval processes.

Lead Remote Posted about 10 hours ago RemoteFirstJobs Product
What this role involves

Join phData, a remote-first data and AI consultancy company with employees across the United States, Latin America, and India. We partner with industry leaders, including Snowflake, AWS, Anthropic, Glean, and dbt, to solve the complex data and AI challenges that slow large enterprises.

We’re growing fast, and we give our people real ownership over their work. We hire top performers and trust them to deliver results.

Why phData?

  • Snowflake Implementation Partner of the Year — 7 consecutive years, and 2026 Snowflake AI Partner of the Year
  • AWS Premier Tier Services Partner — the highest tier of recognition in the AWS Partner Network
  • 2025 Fivetran Partner of the Year (4th consecutive year)
  • 2025 dbt Labs Partner of the Year (3x winner) with Visionary partner status
  • 2026 KNIME Customer Excellence Partner of the Year
  • Preferred Partner in the Anthropic Claude Partner Network
  • #1 Partner in Snowflake Advanced Certifications
  • 600+ Expert Cloud Certifications (Sigma, AWS, Azure, Dataiku, and more)
  • Recognized as an award-winning workplace in the US, India and LATAM

phData is seeking an AI Governance Leader to join our Advisory team. You’ll help enterprise clients identify AI governance gaps and design scalable, responsible governance programs that balance value realization and risk management. You’ll partner with senior leadership to build frameworks, policies, and operating models, while shaping how AI governance is positioned as a core component of phData’s Intelligence Platform strategy.

Core Responsibilities

Client Delivery & Execution

  • Lead AI ecosystem assessments; identify maturity gaps and design tailored governance frameworks (principles, policies, decision-rights) aligned to client’s industry, regulatory environment, and AI enablement vision
  • Own multi-workstream engagements; drive executive alignment and multi-year governance roadmaps connected to AI strategy and value realization
  • Define governance evaluation and approval processes for AI tools and use cases: risk tiers, scoring methodology, and control expectations by risk tier
  • Develop AI governance operating model blueprints: governing bodies, roles, RACIs, and interaction models across Technology, Product, InfoSec, Risk, and Legal
  • Define and operationalize AI FinOps guardrails, including: spend visibility, budget thresholds, usage policies, platform/tool approval, license rationalization, and TCO decisions integrated into the broader governance model
  • Facilitate executive and working sessions to align stakeholders and drive decisions
  • Define governance metrics and dashboards tracking value, cost, risk exposure, control coverage, and governance effectiveness
  • Recommend third-party AI governance tools; collaborate with engineering teams to ensure implementability on modern data & AI platforms
  • Shape and close strategic opportunities in partnership with sales: value propositions, solution approaches, and delivery models
  • Represent phData externally as a thought leader on AI governance at conferences, webinars, and partner events

Client Leadership & Account Growth

  • Serve as a trusted advisor to day-to-day client sponsors and senior stakeholders, owning relationships, aligning on delivery roadmaps, and surfacing expansion opportunities
  • Partner with executive sponsors, data and analytics leaders, product and delivery teams, and business end users to ensure seamless execution and measurable outcomes
  • Build cross-practice relationships (Data Engineering, Analytics, AI/ML, Advisory) to design and deliver end-to-end solutions that drive customer success

Thought Leadership & Practice Development

  • Contribute to phData’s AI Governance, Operating Model, and FinOps offerings: methods, templates, accelerators, and client-ready collateral
  • Support sales pursuits, webinars, and thought leadership focused on AI governance
  • Mentor consultants and senior consultants

Required Qualifications

  • 5+ years in AI/Data ecosystem assessment, multi-stakeholder program leadership, and advising senior executives on AI or data governance
  • Demonstrated experience designing governance frameworks: risk tiering, model risk management, platform/tool approval processes
  • Operating model design experience: roles, RACIs, governance bodies for data, analytics, or AI organizations
  • Strong understanding of AI/GenAI concepts including model types, agentic workflows, and enterprise use cases
  • Familiarity with AI governance standards: NIST AI RMF, EU AI Act, ISO/IEC 42001
  • Working knowledge of data platforms and AI ecosystems (Snowflake, AWS, Claude, etc.) and how governance is implemented in practice
  • Proven consulting delivery skills: problem framing, hypothesis-driven analysis, compelling executive-ready deliverables
  • Excellent communication and storytelling skills; ability to translate complex governance concepts for business audiences
  • Demonstrated ability to influence without authority and build cross-functional consensus
  • Bachelor’s degree; ability to travel as required by client commitments

Preferred Qualifications

  • Experience standing up AI governance committees, steering committees, or review boards — charters, cadences, and decision-rights
  • Hands-on model risk management, responsible AI, or regulated-industry compliance experience (financial services, healthcare, or public sector)
  • Prior consulting experience at a data/AI firm or within a central AI/ML office or analytics function
  • Public thought leadership contributions on AI governance
  • Advanced degree or relevant professional certifications

phData celebrates diversity and is committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at phData. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at People Operations.

Read the full description
Operator AI Team Lead at Netcompany

Leads AI/ML engineering teams delivering GenAI and ML solutions to enterprise clients, advises senior stakeholders on AI adoption strategies, and oversees end-to-end pipeline architecture and implementation.

Lead Posted about 10 hours ago RemoteFirstJobs Product
What this role involves

Company Description

Are you ready to shape the future technological landscape in Europe?

We are dedicated to responsible digitalisation, building innovative, inclusive solutions that drive meaningful impact. With over 8,900 professionals across Europe, we help EU institutions, public and private organisations thrive in a rapidly evolving digital world. Are you ready to shape the future through technology? Your journey starts here. Take a look at some of our impactful projects here: https://netcompany.com/cases/

Job Description

So, what are the main responsibilities of the AI Team Lead in Netcompany’s Enterprise Solutions?

Joining us as the AI Team Lead, you will own the end-to-end delivery of GenAI, LLM and Machine Learning (ML) solutions for enterprise clients across the public and private sectors. You will act as a trusted advisor to senior client stakeholders, translating complex AI and ML capabilities into tangible business outcomes, while building and leading a high-performing team of AI and ML engineers.

This is a client-facing leadership role. Your ability to navigate complex stakeholder environments, manage expectations, and drive alignment across business and technology teams will be as important as your technical expertise. You will be the primary AI and ML point of contact for key accounts, presenting to C-level executives, leading workshops, and shaping AI and ML adoption roadmaps.

Focus (but not limited to) the design and implementation of advanced GenAI and ML pipelines leading a technical AI project team to deliver end-to-end creative applications that go beyond current tools and ensuring your team delivers scalable, reusable, extensible and flexible solutions.

As the AI Team Lead, you will:

  • Serve as the primary AI and ML advisor to key enterprise clients, understanding their business challenges and translating them into AI- and ML-powered solutions that deliver measurable value.
  • Lead and grow a team of AI/ML Engineers, and collaborate with MLOps and DevOps specialists, to design, develop, and optimize ML and GenAI architectures tailored to client-specific use cases and business requirements.
  • Manage stakeholder relationships across multiple concurrent projects, including steering committees, progress reporting, and escalation management.
  • Architect and oversee end-to-end ML and GenAI pipelines, delivering AI applications for key client transformation projects across the region and international business.
  • Mentor and develop team members, identifying skill gaps, and creating individual development plans.
  • Lead client workshops, discovery sessions, and technical presentations to shape AI strategy and drive adoption.
  • Execute the GenAI, LLM and ML strategy including people, technology, methodologies, platforms, and processes, while fostering a culture of technical excellence, innovation and continuous improvement.

Qualifications

What would make you a fit for the role:

  • Bachelor’s or Master’s degree in AI, Data Science, Machine Learning, Computer Science, Engineering, Operational Research or a related field. PhD in Operational Research preferred.
  • 6+ years of experience in AI/ML engineering, with a proven track record of delivering AI projects in enterprise/consulting environments from conception to production, with at least 2 years in a people management or practice leadership role.
  • Demonstrated experience managing client relationships, leading workshops, and presenting technical solutions to non-technical senior stakeholders (C-level, board members, steering committees).
  • Experience leading and developing teams, including hiring, performance management, and career development.
  • Strong expertise in Machine Learning and GenAI solutions including open source frameworks, RAG architectures, prompt engineering, LLM models (Claude, GPT, Gemini), and production deployment patterns.
  • Solid understanding of MLOps, AI model lifecycle management, Model Context Protocol (MCP), and experience with cloud platforms (AWS, Microsoft Azure, Google Cloud Platform).
  • Hands-on experience with open source ML/AI frameworks, agentic AI technologies, prompt engineering, and leading LLM models (Claude, GPT, Gemini, Nvidia AI stack).

It would also be a plus if you match some of the following:

  • Experience in consulting, systems integration, or professional services environments.
  • Experience with AIOps practices, LLM monitoring frameworks, and AI governance.
  • Strong knowledge of ML and GenAI frameworks (e.g. LlamaIndex, LangGraph) and AI evaluation tools.
  • Pre-sales or business development experience in AI/data services.

Additional Information

Being a part of the Netcompany team, you will be provided with:

  • The opportunity to work in a modern environment & in a hybrid working model
  • A seamless onboarding experience and a buddy to support you on your first steps
  • A competitive compensation & benefits package
  • Health and life insurance program
  • Meal and commuting allowance
  • Well-being activities (on premises)
  • Continuous learning opportunities using the most modern methods (unlimited access to Udemy for Business, ad-hoc trainings)
  • A personalized development plan for targeted career growth

If you are looking forward to be part of a diverse environment, and have the opportunity to work alongside well-experienced professionals, on challenging, large-scale projects that directly impact millions of citizens around the globe, then this is the place to be!

By joining Netcompany in Athens, you will be part of a vivid team of 2,300+ tech professionals. When at the office, you’ll have the flexibility to work from our three modern, sustainable, and state-of-the-art offices!

Please upload your CV in English via the Apply button. All applications will be treated as strictly confidential.

We ensure equal opportunities, treatment, and consideration to all candidates. Discrimination based on sex, racial or ethnic origin, religion or belief, disability, age, sexual orientation or marital status, physical or mental disability, or any other factor protected by applicable laws and regulations is prohibited. As part of the Netcompany culture, we respect human rights and focus on creating a positive workplace, where all employees are valued, and where diversity and inclusion are a vital part of our everyday working experience.

In the following link you may find our CV Submission privacy notice: https://netcompany.com/cv-submission-privacy-notice/

Read the full description
Operator Lead Advisory Consultant, AI Governance at Data Coach

Lead enterprise clients through AI governance assessments, design governance frameworks and operating models, and establish policies for responsible AI deployment at scale.

Lead Remote Posted about 10 hours ago RemoteFirstJobs Product
What this role involves

Join phData, a remote-first data and AI consultancy company with employees across the United States, Latin America, and India. We partner with industry leaders, including Snowflake, AWS, Anthropic, Glean, and dbt, to solve the complex data and AI challenges that slow large enterprises.

We’re growing fast, and we give our people real ownership over their work. We hire top performers and trust them to deliver results.

Why phData?

  • Snowflake Implementation Partner of the Year — 7 consecutive years, and 2026 Snowflake AI Partner of the Year
  • AWS Premier Tier Services Partner — the highest tier of recognition in the AWS Partner Network
  • 2025 Fivetran Partner of the Year (4th consecutive year)
  • 2025 dbt Labs Partner of the Year (3x winner) with Visionary partner status
  • 2026 KNIME Customer Excellence Partner of the Year
  • Preferred Partner in the Anthropic Claude Partner Network
  • #1 Partner in Snowflake Advanced Certifications
  • 600+ Expert Cloud Certifications (Sigma, AWS, Azure, Dataiku, and more)
  • Recognized as an award-winning workplace in the US, India and LATAM

phData is seeking an AI Governance Leader to join our Advisory team. You’ll help enterprise clients identify AI governance gaps and design scalable, responsible governance programs that balance value realization and risk management. You’ll partner with senior leadership to build frameworks, policies, and operating models, while shaping how AI governance is positioned as a core component of phData’s Intelligence Platform strategy.

Core Responsibilities

Client Delivery & Execution

  • Lead AI ecosystem assessments; identify maturity gaps and design tailored governance frameworks (principles, policies, decision-rights) aligned to client’s industry, regulatory environment, and AI enablement vision
  • Own multi-workstream engagements; drive executive alignment and multi-year governance roadmaps connected to AI strategy and value realization
  • Define governance evaluation and approval processes for AI tools and use cases: risk tiers, scoring methodology, and control expectations by risk tier
  • Develop AI governance operating model blueprints: governing bodies, roles, RACIs, and interaction models across Technology, Product, InfoSec, Risk, and Legal
  • Define and operationalize AI FinOps guardrails, including: spend visibility, budget thresholds, usage policies, platform/tool approval, license rationalization, and TCO decisions integrated into the broader governance model
  • Facilitate executive and working sessions to align stakeholders and drive decisions
  • Define governance metrics and dashboards tracking value, cost, risk exposure, control coverage, and governance effectiveness
  • Recommend third-party AI governance tools; collaborate with engineering teams to ensure implementability on modern data & AI platforms
  • Shape and close strategic opportunities in partnership with sales: value propositions, solution approaches, and delivery models
  • Represent phData externally as a thought leader on AI governance at conferences, webinars, and partner events

Client Leadership & Account Growth

  • Serve as a trusted advisor to day-to-day client sponsors and senior stakeholders, owning relationships, aligning on delivery roadmaps, and surfacing expansion opportunities
  • Partner with executive sponsors, data and analytics leaders, product and delivery teams, and business end users to ensure seamless execution and measurable outcomes
  • Build cross-practice relationships (Data Engineering, Analytics, AI/ML, Advisory) to design and deliver end-to-end solutions that drive customer success

Thought Leadership & Practice Development

  • Contribute to phData’s AI Governance, Operating Model, and FinOps offerings: methods, templates, accelerators, and client-ready collateral
  • Support sales pursuits, webinars, and thought leadership focused on AI governance
  • Mentor consultants and senior consultants

Required Qualifications

  • 5+ years in AI/Data ecosystem assessment, multi-stakeholder program leadership, and advising senior executives on AI or data governance
  • Demonstrated experience designing governance frameworks: risk tiering, model risk management, platform/tool approval processes
  • Operating model design experience: roles, RACIs, governance bodies for data, analytics, or AI organizations
  • Strong understanding of AI/GenAI concepts including model types, agentic workflows, and enterprise use cases
  • Familiarity with AI governance standards: NIST AI RMF, EU AI Act, ISO/IEC 42001
  • Working knowledge of data platforms and AI ecosystems (Snowflake, AWS, Claude, etc.) and how governance is implemented in practice
  • Proven consulting delivery skills: problem framing, hypothesis-driven analysis, compelling executive-ready deliverables
  • Excellent communication and storytelling skills; ability to translate complex governance concepts for business audiences
  • Demonstrated ability to influence without authority and build cross-functional consensus
  • Bachelor’s degree; ability to travel as required by client commitments

Preferred Qualifications

  • Experience standing up AI governance committees, steering committees, or review boards — charters, cadences, and decision-rights
  • Hands-on model risk management, responsible AI, or regulated-industry compliance experience (financial services, healthcare, or public sector)
  • Prior consulting experience at a data/AI firm or within a central AI/ML office or analytics function
  • Public thought leadership contributions on AI governance
  • Advanced degree or relevant professional certifications

phData celebrates diversity and is committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at phData. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at People Operations.

Read the full description
Operator Partner Operations & AI Automation Manager

Manages partner operations and implements AI automation workflows to streamline business processes and partner enablement.

Mid Posted about 17 hours ago Jobicy AI
What this role involves
Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers,...
Read the full description
Operator Staff AI Platform Engineer: Agent & Retrieval Infrastructure at Bedrock Ocean Exploration

Designs and manages AI agent infrastructure on Amazon Bedrock, including orchestration, retrieval pipelines, security controls, and tools for team-wide AI feature deployment.

Lead Posted 1 day ago RemoteFirstJobs Product
What this role involves

About Bedrock Ocean

Bedrock Ocean builds and operates autonomous underwater vehicles (AUVs) that collect georeferenced ocean-floor data at commercial scale. We deliver bathymetric and imagery data products to customers through our own platform, and we’re scaling toward continuous, around-the-clock data collection campaigns spanning months at a time.

We are building AI agents on Amazon Bedrock to support our ocean data, internal operations, and customer platform. This role owns that architecture.

(One note on names. Amazon Bedrock is the AWS service. Bedrock Ocean is us. They are unrelated, and we are aware it is confusing.)

The Role

We are looking for a Staff Platform Engineer to lead our AI architecture. This role goes beyond building agents on existing platforms; you will create the infrastructure itself, including the orchestration layer, the data and retrieval pipeline, and the security model required to work with production data. You will also build the tools and abstractions that allow our engineering team to implement AI features independently.

This position combines software engineering, data engineering, and infrastructure operations. You will manage the full lifecycle of our Amazon Bedrock implementation, from initial data chunking to IAM access controls. While some of our data pipelines are already in place, they will require significant expansion, and others will need to be built from scratch.

Security is core to this role, not an afterthought. Because agents with tool access represent a new kind of system actor, you will define their operational boundaries, including what they can access, the actions they can perform autonomously, and the monitoring required to detect issues.

Our roadmap prioritizes internal engineering and operational systems first to ensure a fast feedback loop, followed by our ocean and survey data products. Customer-facing retrieval is the final, high-stakes phase. You will play a key role in defining this sequence. While you will not be responsible for the core data transport design (store-and-forward or hub-and-spoke), you will work closely with that team to ensure it meets our retrieval and data freshness requirements.

What You’ll Do

  • Architect Agent Orchestration: Design the Amazon Bedrock integration, including agent and action group configuration, backend APIs, model access, throughput, and cross-environment deployment.

  • Manage Retrieval Data Plane: Own the end-to-end retrieval pipeline from ingestion and chunking to embedding and storage in Amazon OpenSearch Serverless. Focus on optimizing for index design, cost, and capacity.

  • Extend Data Pipelines: Adapt ingestion pipelines for internal knowledge, ocean data, and customer platforms, addressing challenges specific to geospatial and large-binary datasets.

  • Secure AI Infrastructure: Implement robust security including Bedrock Guardrails, VPC and PrivateLink network boundaries, least-privilege IAM, and audit trails to ensure data isolation.

  • Define Agent Governance: Build the mechanisms to enforce approval boundaries for autonomous actions, ensuring agents are safe and monitored.

  • Establish LLMOps & Observability: Implement comprehensive monitoring for tracing, tool calls, and retrieval performance, using CloudWatch and LLM-specific tools like Langfuse or Phoenix.

  • Build Evaluation Frameworks: Create the infrastructure to run automated evaluations, track results, and manage release gates for model accuracy.

  • Enable Engineering Productivity: Provide the team with abstraction layers, SDKs, and self-service environments that allow engineers to ship AI features independently.

  • Operational Excellence: Manage the environment as code across all stages, ensuring deployment safety and participating in incident reviews.

What We’re Looking For

  • 8+ years in software and infrastructure engineering, including deep production backend experience (Python or TypeScript preferred, Go fine) and staff-level ownership of technical direction.

  • Hands-on experience standing up Amazon Bedrock in production: agents, knowledge bases, guardrails, model access, and the throughput and quota decisions that come with them.

  • Containerized service deployment on ECS, EKS, or Lambda, with CI/CD you have owned rather than inherited. The models are managed, but the backend APIs, tool endpoints, and ingestion jobs still run somewhere real.

  • Practical RAG and vector search experience: embeddings, chunking strategies, semantic search quality, and operating a managed vector database (OpenSearch Serverless, Pinecone, pgvector, or similar) at production scale and cost.

  • Real data engineering: you have built or substantially extended ingestion pipelines over messy, heterogeneous, unstructured sources, and you think about freshness and correctness as SLAs rather than afterthoughts.

  • Strong AWS ecosystem expertise: IAM roles and least privilege for machine identities, VPC networking and PrivateLink, Lambda, S3, KMS, CloudWatch, and provisioning safely through infrastructure as code (Terraform, CDK, or CloudFormation).

  • Production LLM exposure: you have moved LLM features or autonomous agents past the prototype stage into environments other people depend on.

  • A working point of view on securing agentic systems: scoping tool permissions, prompt injection and exfiltration risk, sensitive data handling in retrieval, and where a human belongs in the loop.

  • Experience designing developer-facing APIs, SDKs, or platform services with an API-first mindset. The interface is the product for the engineers who consume it.

  • Experience building and operating multi-tenant services, with isolation guarantees that hold when the data belongs to customers rather than to us.

  • Platform instinct: you build the abstraction other engineers stand on, and you measure yourself by what they ship rather than by what you ship directly.

  • Demonstrated technical leadership and system design judgment at staff level: you have driven an architectural direction across pods or teams you do not manage, and made it stick through influence rather than authority.

  • A pragmatic builder’s bias. You reach for boring, fully managed infrastructure before complex self-hosted alternatives, and you can tell the difference between the two in an architecture review.

  • Comfort wearing several hats on a small team, and the discipline to write things down so the system runs without you.

Nice to Have

  • Experience deploying LLM evaluations to measure accuracy over time and treating eval results as a release gate.

  • Involvement in AI red-teaming or the AI security community.

  • Experience with GraphRAG or knowledge graphs.

  • Experience running retrieval over geospatial, scientific, or large-binary datasets.

  • Experience moving data across intermittent or unreliable links: store-and-forward, hub-and-spoke topologies, offload from disconnected or edge systems, and reconciliation once a link comes back.

  • Compliance experience such as SOC 2, or handling government or defense customer data.

  • Background supporting data platforms, autonomous systems, or field operations.

Not a Fit If

  • Your AI work has been prototypes and notebooks rather than systems other people depend on in production.

  • You want to be a model researcher, a prompt engineer, or to spend your time fine-tuning models. This role owns the platform underneath agents and partners closely with the people building them.

  • You treat security as a gate at the end of a project rather than something designed from the start.

  • You would rather self-host and build from scratch than adopt a managed service that already works. We are optimizing for a small team shipping, not for architectural purity.

  • You want a mature platform team and a narrow, well-bounded scope. This is an early build with a lot of surface area and few existing answers.

Why This Role Matters

At Bedrock Ocean, our mission is to make the ocean transparent. We are building more than just a survey service; we are creating a source of deep ocean intelligence that grows with every mission.

To realize this, we need to make our data accessible and actionable. This role is about building the infrastructure that allows our teams and eventually our customers to directly query and learn from our findings. Because this data is strategically sensitive, security is woven into the foundation of your work, not added on later.

Ultimately, an AI agent with access to our production data is a powerful tool, but it requires careful design to be a success. You will build a secure, reliable platform that ensures these systems empower our mission safely and effectively.

The base compensation for this role is expected to be $160,000- $220,000 annually plus equity.

Bedrock Ocean is an equal opportunity employer.

Read the full description
Operator Staff AI Platform Engineer: Agent & Retrieval Infrastructure at Bedrock Ocean Exploration

Leads AI agent infrastructure and orchestration on Amazon Bedrock, building data retrieval pipelines, security models, and platform abstractions for autonomous systems.

Lead Posted 1 day ago RemoteFirstJobs Product
What this role involves

About Bedrock Ocean

Bedrock Ocean builds and operates autonomous underwater vehicles (AUVs) that collect georeferenced ocean-floor data at commercial scale. We deliver bathymetric and imagery data products to customers through our own platform, and we’re scaling toward continuous, around-the-clock data collection campaigns spanning months at a time.

We are building AI agents on Amazon Bedrock to support our ocean data, internal operations, and customer platform. This role owns that architecture.

(One note on names. Amazon Bedrock is the AWS service. Bedrock Ocean is us. They are unrelated, and we are aware it is confusing.)

The Role

We are looking for a Staff Platform Engineer to lead our AI architecture. This role goes beyond building agents on existing platforms; you will create the infrastructure itself, including the orchestration layer, the data and retrieval pipeline, and the security model required to work with production data. You will also build the tools and abstractions that allow our engineering team to implement AI features independently.

This position combines software engineering, data engineering, and infrastructure operations. You will manage the full lifecycle of our Amazon Bedrock implementation, from initial data chunking to IAM access controls. While some of our data pipelines are already in place, they will require significant expansion, and others will need to be built from scratch.

Security is core to this role, not an afterthought. Because agents with tool access represent a new kind of system actor, you will define their operational boundaries, including what they can access, the actions they can perform autonomously, and the monitoring required to detect issues.

Our roadmap prioritizes internal engineering and operational systems first to ensure a fast feedback loop, followed by our ocean and survey data products. Customer-facing retrieval is the final, high-stakes phase. You will play a key role in defining this sequence. While you will not be responsible for the core data transport design (store-and-forward or hub-and-spoke), you will work closely with that team to ensure it meets our retrieval and data freshness requirements.

What You’ll Do

  • Architect Agent Orchestration: Design the Amazon Bedrock integration, including agent and action group configuration, backend APIs, model access, throughput, and cross-environment deployment.

  • Manage Retrieval Data Plane: Own the end-to-end retrieval pipeline from ingestion and chunking to embedding and storage in Amazon OpenSearch Serverless. Focus on optimizing for index design, cost, and capacity.

  • Extend Data Pipelines: Adapt ingestion pipelines for internal knowledge, ocean data, and customer platforms, addressing challenges specific to geospatial and large-binary datasets.

  • Secure AI Infrastructure: Implement robust security including Bedrock Guardrails, VPC and PrivateLink network boundaries, least-privilege IAM, and audit trails to ensure data isolation.

  • Define Agent Governance: Build the mechanisms to enforce approval boundaries for autonomous actions, ensuring agents are safe and monitored.

  • Establish LLMOps & Observability: Implement comprehensive monitoring for tracing, tool calls, and retrieval performance, using CloudWatch and LLM-specific tools like Langfuse or Phoenix.

  • Build Evaluation Frameworks: Create the infrastructure to run automated evaluations, track results, and manage release gates for model accuracy.

  • Enable Engineering Productivity: Provide the team with abstraction layers, SDKs, and self-service environments that allow engineers to ship AI features independently.

  • Operational Excellence: Manage the environment as code across all stages, ensuring deployment safety and participating in incident reviews.

What We’re Looking For

  • 8+ years in software and infrastructure engineering, including deep production backend experience (Python or TypeScript preferred, Go fine) and staff-level ownership of technical direction.

  • Hands-on experience standing up Amazon Bedrock in production: agents, knowledge bases, guardrails, model access, and the throughput and quota decisions that come with them.

  • Containerized service deployment on ECS, EKS, or Lambda, with CI/CD you have owned rather than inherited. The models are managed, but the backend APIs, tool endpoints, and ingestion jobs still run somewhere real.

  • Practical RAG and vector search experience: embeddings, chunking strategies, semantic search quality, and operating a managed vector database (OpenSearch Serverless, Pinecone, pgvector, or similar) at production scale and cost.

  • Real data engineering: you have built or substantially extended ingestion pipelines over messy, heterogeneous, unstructured sources, and you think about freshness and correctness as SLAs rather than afterthoughts.

  • Strong AWS ecosystem expertise: IAM roles and least privilege for machine identities, VPC networking and PrivateLink, Lambda, S3, KMS, CloudWatch, and provisioning safely through infrastructure as code (Terraform, CDK, or CloudFormation).

  • Production LLM exposure: you have moved LLM features or autonomous agents past the prototype stage into environments other people depend on.

  • A working point of view on securing agentic systems: scoping tool permissions, prompt injection and exfiltration risk, sensitive data handling in retrieval, and where a human belongs in the loop.

  • Experience designing developer-facing APIs, SDKs, or platform services with an API-first mindset. The interface is the product for the engineers who consume it.

  • Experience building and operating multi-tenant services, with isolation guarantees that hold when the data belongs to customers rather than to us.

  • Platform instinct: you build the abstraction other engineers stand on, and you measure yourself by what they ship rather than by what you ship directly.

  • Demonstrated technical leadership and system design judgment at staff level: you have driven an architectural direction across pods or teams you do not manage, and made it stick through influence rather than authority.

  • A pragmatic builder’s bias. You reach for boring, fully managed infrastructure before complex self-hosted alternatives, and you can tell the difference between the two in an architecture review.

  • Comfort wearing several hats on a small team, and the discipline to write things down so the system runs without you.

Nice to Have

  • Experience deploying LLM evaluations to measure accuracy over time and treating eval results as a release gate.

  • Involvement in AI red-teaming or the AI security community.

  • Experience with GraphRAG or knowledge graphs.

  • Experience running retrieval over geospatial, scientific, or large-binary datasets.

  • Experience moving data across intermittent or unreliable links: store-and-forward, hub-and-spoke topologies, offload from disconnected or edge systems, and reconciliation once a link comes back.

  • Compliance experience such as SOC 2, or handling government or defense customer data.

  • Background supporting data platforms, autonomous systems, or field operations.

Not a Fit If

  • Your AI work has been prototypes and notebooks rather than systems other people depend on in production.

  • You want to be a model researcher, a prompt engineer, or to spend your time fine-tuning models. This role owns the platform underneath agents and partners closely with the people building them.

  • You treat security as a gate at the end of a project rather than something designed from the start.

  • You would rather self-host and build from scratch than adopt a managed service that already works. We are optimizing for a small team shipping, not for architectural purity.

  • You want a mature platform team and a narrow, well-bounded scope. This is an early build with a lot of surface area and few existing answers.

Why This Role Matters

At Bedrock Ocean, our mission is to make the ocean transparent. We are building more than just a survey service; we are creating a source of deep ocean intelligence that grows with every mission.

To realize this, we need to make our data accessible and actionable. This role is about building the infrastructure that allows our teams and eventually our customers to directly query and learn from our findings. Because this data is strategically sensitive, security is woven into the foundation of your work, not added on later.

Ultimately, an AI agent with access to our production data is a powerful tool, but it requires careful design to be a success. You will build a secure, reliable platform that ensures these systems empower our mission safely and effectively.

The base compensation for this role is expected to be $160,000- $220,000 annually plus equity.

Bedrock Ocean is an equal opportunity employer.

Read the full description
Operator Sr. Forward Deployed Engineer (FDE) - Digital Native Business at Databricks

Leads customer-facing technical projects to build and productionize data and AI solutions on the Databricks platform, owning architecture and end-to-end system implementation.

Senior Onsite Posted 1 day ago RemoteFirstJobs Product
What this role involves

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As a Forward Deployed Engineer (FDE), you will work with customers to build and productionize solutions to their data & AI challenges using the Databricks Platform. You will own the architecture, lead design decisions, and implement end-to-end systems spanning data engineering, AI, and application development. We work cross-functionally to shape long-term strategic priorities and initiatives alongside engineering, product, and developer relations. FDEs deliver with customer empathy, integrating with client systems, training, and other technical needs to help customers get the most value out of their data.

This is a hands-on, customer-facing role for builders who thrive at the intersection of technology and business impact. The ideal candidate combines engineering expertise with adaptability, curiosity, and a passion for working with customers and teammates to solve complex problems that drive measurable outcomes. FDEs are billable and know how to complete projects according to specifications with exceptional customer empathy.

Location: San Francisco Bay Area Preferred

This role is San Francisco Bay Area-focused. We’re looking for someone who is based in the San Francisco Bay Area, willing to relocate or able to travel to the area at least one week per month to spend meaningful time with customers and the team.

The impact you will have:

  • Production Solution Delivery: Lead impactful customer technical projects by delivering production-grade systems, designing and building reference architectures, custom applications and data ingestion and ML/AI model integration
  • Transformational Impact: Guide strategic customers as they implement transformational big data projects including end-to-end design, build and deployment of industry-leading big data and AI applications. Work with engagement managers to scope technical delivery work with input from the customer
  • Empower Customers: Guide customers on architecture and design; bootstrap or implement customer projects which leads to a customers’ successful understanding, evaluation and adoption of Databricks.
  • Own the Architecture: Lead architecture and design decisions, ensuring solutions are secure, scalable, and aligned with both customer needs and Databricks best practices.
  • Work with the Databricks technical team, Project Manager, Architect and Customer team to ensure the technical components of the engagement are delivered to meet customer’s needs.
  • Work with Engineering and Databricks Customer Support to provide product and implementation feedback and to guide rapid resolution for engagement specific product and support issues.
  • Customer Immersion: Embed with customer teams, engaging with stakeholders from technical ICs to executives to deeply understand challenges and deliver impact.
  • Reusable Assets & Scale: Contribute accelerators, frameworks, and best practices that scale impact across accounts and influence the Databricks product roadmap.

What we look for:

  • 6+ years of experience in data engineering, data platforms & analytics, or software engineering
  • Comfortable writing code in either Python, Scala, JavaScript/TypeScript, and modern frameworks
  • Working knowledge of two or more common Cloud ecosystems (AWS, Azure, GCP) with expertise in at least one
  • Deep experience with distributed computing with Apache Spark™ and knowledge of Spark runtime internals
  • Familiarity with CI/CD for production deployments
  • Working knowledge of MLOps, ML/AI models and AI APIs
  • Design and deployment of performant production end-to-end data architectures and applications that combine data pipelines, ML/AI models, and user-facing interfaces.
  • Experience with technical project delivery - managing scope, timelines and measurable outcomes, translating complex concepts into actionable solutions.
  • Documentation and white-boarding skills.
  • Experience working with enterprise clients and managing conflicts across a broad stakeholder range
  • Build skills in technical areas, and demonstrate curiosity, adaptability, and eagerness to explore new technologies which support the deployment and integration of Databricks-based solutions to complete customer projects.
  • Travel to customers 20% of the time
  • Databricks Certification

Pay Range Transparency

Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles.  Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here.

Local Pay Range

$182,000—$250,208 USD

About Databricks

Databricks is the Data and AI company. More than 20,000 organizations worldwide — including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 — rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. To learn more, follow Databricks on LinkedIn, X, YouTube, and Instagram.

BenefitsAt Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here.

Our Commitment to Diversity and Inclusion

At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.

Compliance

If access to export-controlled technology or source code is required for performance of job duties, it is within Employer’s discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

Read the full description
Operator Staff AI Platform Engineer: Agent & Retrieval Infrastructure at Bedrock Ocean Exploration

Designs and maintains AI agent infrastructure on Amazon Bedrock, including orchestration, data retrieval pipelines, security models, and abstractions for the engineering team.

Lead Posted 1 day ago RemoteFirstJobs Product
What this role involves

About Bedrock Ocean

Bedrock Ocean builds and operates autonomous underwater vehicles (AUVs) that collect georeferenced ocean-floor data at commercial scale. We deliver bathymetric and imagery data products to customers through our own platform, and we’re scaling toward continuous, around-the-clock data collection campaigns spanning months at a time.

We are building AI agents on Amazon Bedrock to support our ocean data, internal operations, and customer platform. This role owns that architecture.

(One note on names. Amazon Bedrock is the AWS service. Bedrock Ocean is us. They are unrelated, and we are aware it is confusing.)

The Role

We are looking for a Staff Platform Engineer to lead our AI architecture. This role goes beyond building agents on existing platforms; you will create the infrastructure itself, including the orchestration layer, the data and retrieval pipeline, and the security model required to work with production data. You will also build the tools and abstractions that allow our engineering team to implement AI features independently.

This position combines software engineering, data engineering, and infrastructure operations. You will manage the full lifecycle of our Amazon Bedrock implementation, from initial data chunking to IAM access controls. While some of our data pipelines are already in place, they will require significant expansion, and others will need to be built from scratch.

Security is core to this role, not an afterthought. Because agents with tool access represent a new kind of system actor, you will define their operational boundaries, including what they can access, the actions they can perform autonomously, and the monitoring required to detect issues.

Our roadmap prioritizes internal engineering and operational systems first to ensure a fast feedback loop, followed by our ocean and survey data products. Customer-facing retrieval is the final, high-stakes phase. You will play a key role in defining this sequence. While you will not be responsible for the core data transport design (store-and-forward or hub-and-spoke), you will work closely with that team to ensure it meets our retrieval and data freshness requirements.

What You’ll Do

  • Architect Agent Orchestration: Design the Amazon Bedrock integration, including agent and action group configuration, backend APIs, model access, throughput, and cross-environment deployment.

  • Manage Retrieval Data Plane: Own the end-to-end retrieval pipeline from ingestion and chunking to embedding and storage in Amazon OpenSearch Serverless. Focus on optimizing for index design, cost, and capacity.

  • Extend Data Pipelines: Adapt ingestion pipelines for internal knowledge, ocean data, and customer platforms, addressing challenges specific to geospatial and large-binary datasets.

  • Secure AI Infrastructure: Implement robust security including Bedrock Guardrails, VPC and PrivateLink network boundaries, least-privilege IAM, and audit trails to ensure data isolation.

  • Define Agent Governance: Build the mechanisms to enforce approval boundaries for autonomous actions, ensuring agents are safe and monitored.

  • Establish LLMOps & Observability: Implement comprehensive monitoring for tracing, tool calls, and retrieval performance, using CloudWatch and LLM-specific tools like Langfuse or Phoenix.

  • Build Evaluation Frameworks: Create the infrastructure to run automated evaluations, track results, and manage release gates for model accuracy.

  • Enable Engineering Productivity: Provide the team with abstraction layers, SDKs, and self-service environments that allow engineers to ship AI features independently.

  • Operational Excellence: Manage the environment as code across all stages, ensuring deployment safety and participating in incident reviews.

What We’re Looking For

  • 8+ years in software and infrastructure engineering, including deep production backend experience (Python or TypeScript preferred, Go fine) and staff-level ownership of technical direction.

  • Hands-on experience standing up Amazon Bedrock in production: agents, knowledge bases, guardrails, model access, and the throughput and quota decisions that come with them.

  • Containerized service deployment on ECS, EKS, or Lambda, with CI/CD you have owned rather than inherited. The models are managed, but the backend APIs, tool endpoints, and ingestion jobs still run somewhere real.

  • Practical RAG and vector search experience: embeddings, chunking strategies, semantic search quality, and operating a managed vector database (OpenSearch Serverless, Pinecone, pgvector, or similar) at production scale and cost.

  • Real data engineering: you have built or substantially extended ingestion pipelines over messy, heterogeneous, unstructured sources, and you think about freshness and correctness as SLAs rather than afterthoughts.

  • Strong AWS ecosystem expertise: IAM roles and least privilege for machine identities, VPC networking and PrivateLink, Lambda, S3, KMS, CloudWatch, and provisioning safely through infrastructure as code (Terraform, CDK, or CloudFormation).

  • Production LLM exposure: you have moved LLM features or autonomous agents past the prototype stage into environments other people depend on.

  • A working point of view on securing agentic systems: scoping tool permissions, prompt injection and exfiltration risk, sensitive data handling in retrieval, and where a human belongs in the loop.

  • Experience designing developer-facing APIs, SDKs, or platform services with an API-first mindset. The interface is the product for the engineers who consume it.

  • Experience building and operating multi-tenant services, with isolation guarantees that hold when the data belongs to customers rather than to us.

  • Platform instinct: you build the abstraction other engineers stand on, and you measure yourself by what they ship rather than by what you ship directly.

  • Demonstrated technical leadership and system design judgment at staff level: you have driven an architectural direction across pods or teams you do not manage, and made it stick through influence rather than authority.

  • A pragmatic builder’s bias. You reach for boring, fully managed infrastructure before complex self-hosted alternatives, and you can tell the difference between the two in an architecture review.

  • Comfort wearing several hats on a small team, and the discipline to write things down so the system runs without you.

Nice to Have

  • Experience deploying LLM evaluations to measure accuracy over time and treating eval results as a release gate.

  • Involvement in AI red-teaming or the AI security community.

  • Experience with GraphRAG or knowledge graphs.

  • Experience running retrieval over geospatial, scientific, or large-binary datasets.

  • Experience moving data across intermittent or unreliable links: store-and-forward, hub-and-spoke topologies, offload from disconnected or edge systems, and reconciliation once a link comes back.

  • Compliance experience such as SOC 2, or handling government or defense customer data.

  • Background supporting data platforms, autonomous systems, or field operations.

Not a Fit If

  • Your AI work has been prototypes and notebooks rather than systems other people depend on in production.

  • You want to be a model researcher, a prompt engineer, or to spend your time fine-tuning models. This role owns the platform underneath agents and partners closely with the people building them.

  • You treat security as a gate at the end of a project rather than something designed from the start.

  • You would rather self-host and build from scratch than adopt a managed service that already works. We are optimizing for a small team shipping, not for architectural purity.

  • You want a mature platform team and a narrow, well-bounded scope. This is an early build with a lot of surface area and few existing answers.

Why This Role Matters

At Bedrock Ocean, our mission is to make the ocean transparent. We are building more than just a survey service; we are creating a source of deep ocean intelligence that grows with every mission.

To realize this, we need to make our data accessible and actionable. This role is about building the infrastructure that allows our teams and eventually our customers to directly query and learn from our findings. Because this data is strategically sensitive, security is woven into the foundation of your work, not added on later.

Ultimately, an AI agent with access to our production data is a powerful tool, but it requires careful design to be a success. You will build a secure, reliable platform that ensures these systems empower our mission safely and effectively.

The base compensation for this role is expected to be $160,000- $220,000 annually plus equity.

Bedrock Ocean is an equal opportunity employer.

Read the full description
Operator Member of Technical Staff, Enterprise AI

Partners with enterprise teams to deploy, optimize, and manage AI systems in production environments.

Mid Remote Posted 1 day ago Himalayas
What this role involves
Job Title: Member of Technical Staff, Enterprise AI Job Type: Full-time Location: Remote The Role As a Member of Technical Staff, you will function as a forward-deployed research partner embedded directly within enterprise AI systems.
Read the full description
Operator Gusto, Inc.: Agentic Operations Architect

Designs reusable patterns, standards, and tooling for agentic AI workflows across the organization to accelerate automation and ensure quality.

Senior Hybrid Posted 2 days ago We Work Remotely — Programming
What this role involves

Headquarters: Denver, CO - Hybrid; New York, New York, United States; Phoenix, AZ - Remote; San Francisco, CA - Hybrid

 

About Gusto

At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve.

 
All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy.

 
AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process.

About the Role:

As an Agentic Operations Architect, you will own the reusable capabilities that make agentic service workflows possible, the patterns, primitives, standards, and tooling that other builders across the org use to automate discrete customer problems. You are not the owner of any single workflow. You are the reason a workflow that took six weeks takes two, and the reason the tenth one is safer than the first. You will prototype workflows yourself, but as a means to an end: to prove a pattern is sound, to find out what builders are missing, and to earn the right to set a standard.

About the Team:

The mission of our Service Transformation (CXT) team is to quickly evolve and scale how Gusto delivers outstanding service experiences and leverages AI to do so. Our team designs the systems, governance frameworks, and feedback loops that allow Gusto's service model to improve continuously, operate reliably, and earn the trust of the customers and employees who depend on it.

Here’s what you’ll do day-to-day:

Build the patterns

  • Design the reusable patterns for agentic service workflows, orchestration, HITL protocols, override and escalation logic, quality safeguards, so builders assemble from proven components
  • Set the standards builders work to, concrete enough to apply without you in the room
  • Prototype workflows selectively: to validate a pattern, expose a gap, or unblock a hard problem, then extract the reusable part and hand it off
  • Pull learnings from every build back into the shared patterns, so each one is faster and safer than the last

Shape the platform

  • Influence Product on what to build next: turn what's slowing builders down into specific, prioritized asks backed by evidence
  • Prototype around gaps the platform doesn't cover yet, proving a capability is worth building before USP invests
  • Be honest in both directions about the distance between what builders need and what exists

Point capacity at the right problems

  • Rank automation opportunities by volume, risk, and customer impact, mining SOPs, operational metrics, and interaction data, to determine what gets built and where builders go
  • Work with Data to define how workflow performance gets measured, so every builder measures the same way
  • Identify where there are processes which exist which should not be automated

Carry the quality stakes

  • Bring what's at stake for customers into Legal, Security, Compliance, and platform reviews, so requirements land in the patterns instead of getting retrofitted per workflow
  • Represent how the portfolio is performing to senior stakeholders, briefly, and in a way that drives action

Here’s what we're looking for:

  • 8+ years in operations, product, or AI roles — with at least 2 years designing and deploying AI-assisted or agentic workflows in production
  • Hands-on experience with agentic tooling, orchestration frameworks, or MCP-style integrations, including multi-agent coordination — conceptual familiarity is not sufficient at this level
  • Strong fluency with LLM systems: prompt design, evaluation, and how models actually behave at scale
  • Experience designing human-in-the-loop systems with clear escalation logic, override controls, and compliance-aware checkpoints
  • Ability to define and diagnose workflow metrics — solve and assist rate, containment, escalation quality — and to tell a real regression from noise
  • Proven track record influencing Product, Engineering, Legal, Security, and Compliance in writing, in design reviews, and in high-stakes forums
  • Familiarity with Responsible AI practices, governance, and risk management in production
  • Prior experience in a function being actively redefined — you have built the plane while flying it before

Strongly preferred

  • Experience with RAG architectures and retrieval quality optimization
  • Ability to assess whether underlying data structures, quality, and governance can support reliable agentic performance
  • Experience in SaaS, fintech, or regulated environments where compliance constraints are real
  • Exposure to AI governance or safety-oriented review processes

Our cash compensation amount for this role is $168,420/yr to $210,525/yr in Denver & most major metro locations, and $197,895/yr to $247,369/yr for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.

Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. 

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.

Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer.

Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice.

To apply: https://weworkremotely.com/remote-jobs/gusto-inc-agentic-operations-architect

Read the full description
Operator IT Solutions Engineer – AI, Automation & Cloud at Dev Technology Group, Inc.

Builds internal IT automations, workflows, and tools using AI assistance across Microsoft 365 and AWS cloud environments to improve employee productivity and reduce manual effort.

Mid Posted 2 days ago RemoteFirstJobs Product
What this role involves

IT Solutions Engineer – AI, Automation & Cloud, #1111

Clearance: US Citizenship Required; ability to obtain a government clearance if required.

We are looking for an IT Solutions Engineer who wants to do more than keep systems running. This role is for someone who can help reinvent internal IT by building practical automations, improving employee experiences, and using AI-assisted, spec-driven development to turn business needs into reliable solutions.

Our environment spans both Microsoft and AWS in real production use. We are Microsoft-heavy across Microsoft 365, Teams, SharePoint, Entra ID, Intune, Defender, Power Platform, Copilot, and Azure services, while also running multiple production systems, applications, and cloud services in AWS. The successful candidate needs to move comfortably between at least these two clouds and choose the right platform, tool, or service for the problem at hand.

This is a hands-on role for someone who likes solving messy problems, learning quickly, documenting what they build, and delivering tools people actually use. You will support core IT operations, but the bigger opportunity is to identify friction in the business and build secure, maintainable solutions that reduce manual effort and help people work better.

What You’ll Do

  • Build useful internal tools, automations, workflows, scripts, and lightweight applications that improve how employees work.

  • Use spec-driven development practices to clarify the problem, define expected behavior, document assumptions, and deliver maintainable solutions.

  • Use AI tools responsibly to accelerate research, solution design, development, troubleshooting, documentation, and iteration.

  • Improve and extend our Microsoft 365 environment, especially Teams, SharePoint, Entra ID, Intune, Defender, Power Platform, Copilot, and related services.

  • Work interchangeably across Microsoft/Azure and AWS environments, including production systems, applications, APIs, source control, CI/CD, infrastructure automation, monitoring, identity, and security controls.

  • Partner with business users to understand pain points, prioritize high-value opportunities, and deliver solutions people will actually adopt.

  • Help keep IT operations secure, reliable, documented, and aligned with compliance needs such as CMMC, ISO 27001, and ISO 20000.

Required Skills and Experience

  • Minimum of a Bachelor’s and 3+ years of hands-on experience supporting Microsoft 365, endpoint management, identity, collaboration tools, or modern IT operations.

  • Experience building automations, workflows, scripts, integrations, internal tools, or low-code solutions.

  • Comfort moving between Microsoft/Azure and AWS environments, with the judgment to understand where each platform fits and how to support production workloads responsibly.

  • Ability to turn ambiguous requests into clear specifications, working prototypes, tested solutions, and practical documentation.

  • Responsible use of AI-assisted tools for research, development, troubleshooting, documentation, and continuous learning.

  • Strong troubleshooting, communication, documentation, and user empathy.

  • Familiarity with security, access control, least privilege, audit evidence, and compliance-conscious operations.

Preferred Skills and Experience

  • Power Platform, Microsoft Graph, PowerShell, Python, JavaScript, REST APIs, or similar development experience.

  • Amazon Kiro, Microsoft Copilot, GitHub Copilot, ChatGPT, Copilot Studio, Azure AI, OpenAI-based tools, or AI-powered internal assistants.

  • Hands-on experience with AWS services such as IAM, Lambda, S3, CloudWatch, CloudFormation, ECS, API Gateway, or related production operations; familiarity with AWS GovCloud and Microsoft GCC High; plus common Infrastructure as Code tools.

  • GitHub, GitLab, source control, CI/CD, DevOps practices, or repeatable deployment approaches.

  • Government contracting, CMMC Level 2, ISO 27001, ISO 20000, NIST SP 800-171, or other regulated/security-conscious environments.

You Might Be a Fit If

You see a manual process and immediately start thinking about how to improve it. You are comfortable supporting systems, but you also want to build things, simplify things, and help people work better.

You are curious, practical, and self-directed. You can learn an unfamiliar environment, talk with users, write down what good looks like, build a solution, test it, document it, and keep improving it.

You are excited by AI because it changes how technical work gets done, but you also understand that internal solutions must be secure, reliable, supportable, and aligned with company policies.

Why This Role Matters

Internal technology should make work easier, not harder. This role helps us get more leverage from Microsoft 365, Azure, AWS, AI, automation, and other platforms so IT can become a more proactive engineering partner to the business.

The estimated salary range for this position is $65,600-$120,000. This salary range is not a guarantee of compensation. The offered salary will be based on factors including relevant experience, geographic location, internal equity, and applicable contractual requirements. *Compensation may fall outside this range when appropriate.

Who We Are

Dev Technology is a growing IT company with an employee-centric culture that works on mission-critical projects for the federal government. We partner with our federal customers to deliver technology services and solutions, and to drive our client’s missions forward through innovation. We use Agile and DevSecOps principles to provide services including application development, biometrics and identity management, cloud and infrastructure optimization, IT and legacy modernization, and data management.

As a Washington Post Top Workplace award winner for the past THIRTEEN years in a row, the Top Workplaces USA for the past five years, and a recipient of the Companies As Responsive Employers (CARE) Award for the past six years, Dev Technology employees enjoy:

  • Generous and flexible time-off policy
  • Flexible work schedules and telework options, including remote work availability for eligible projects
  • Career development opportunities including a mentorship program, technical and management training through Dev University, hands-on learning through DevLab, tuition reimbursement, and paid training opportunities
  • Industry-leading benefits including a choice of two health plans that include dental and vision, flexible spending account, commuter benefits, life insurance, and more
  • 401K matching with a 5% matching contribution
  • Regular team and company social events including our annual party, happy hours, fitness challenges, and more
  • A focus on community engagement including company wide support activities, employer match for donations, and time off for volunteer efforts
  • To learn more about working at Dev Technology, visit Working At Dev Technology Group

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Dev Technology Group operates in the following states: AL, AR, AZ, CO, DC, FL, GA, ID, IL, IN, MD, MA, ME, MI, MN, MO, MS, NC, NJ, OH, OR, PA, SC, TN, TX, VA, WV.

Read the full description
Operator AI/ML Engineer at Rackner

Designs, develops, and deploys AI-enabled solutions and process automations across educational and operational environments while ensuring responsible AI governance and compliance.

Mid Remote Posted 2 days ago RemoteFirstJobs Product
What this role involves

AI/ML Specialist

Location: Remote

Clearance Level: Active Secret

Overview

Rackner is seeking an AI/ML Specialist to support the responsible design, development, evaluation, and deployment of artificial intelligence and automation capabilities across educational and operational environments.

The AI/ML Specialist will help identify high-value AI use cases, assess technical and organizational readiness, develop and deploy AI-enabled solutions, and support governance, monitoring, and adoption activities. This role will work across stakeholders, technical teams, data teams, and program leadership to integrate AI capabilities into existing business processes while ensuring solutions align with responsible AI principles, Government policy, and organizational strategy.

The AI/ML Specialist will also support the evaluation of emerging AI and large language model platforms, develop intelligent automation solutions, and contribute to AI governance, procurement readiness, and enterprise adoption.

Responsibilities

  • Support the responsible integration of artificial intelligence into educational and operational business processes
  • Design, develop, test, and deploy AI-driven solutions and process automations
  • Conduct AI readiness assessments for proposed use cases
  • Perform feasibility, benefit, risk, and implementation analyses using standardized evaluation frameworks
  • Evaluate candidate AI use cases based on mission value, data readiness, technical complexity, security, governance, and expected return
  • Develop technical supplements to enterprise AI governance frameworks, including:
    • AI tool evaluation and adoption criteria
    • Model performance monitoring and evaluation protocols
    • AI risk and control requirements
    • AI incident detection and response procedures
    • Human oversight and escalation mechanisms
  • Design and implement AI-enabled business process automations using Government-authorized platforms such as:
    • Power Automate
    • Power Apps
    • Copilot Studio
    • Comparable workflow and intelligent automation platforms
  • Develop AI-enabled solutions through established solution delivery processes, including:
    • Intake and requirements assessment
    • Solution design
    • Prototype development
    • Testing and validation
    • Security and governance review
    • Production deployment
    • Post-deployment monitoring
  • Build and maintain AI agents and agent-enabled workflows
  • Develop intelligent document processing capabilities for classification, extraction, summarization, routing, and related use cases
  • Integrate AI capabilities with enterprise applications, data platforms, APIs, and workflow systems
  • Develop and maintain automated workflows incorporating AI or machine learning components
  • Support AI tool evaluation, pilot program development, and proof-of-concept initiatives
  • Develop evaluation criteria, test plans, success metrics, and recommendations for AI pilots
  • Evaluate emerging AI, machine learning, generative AI, and large language model platforms for organizational applicability
  • Assess Department of Defense-developed, Government-provided, and commercially acquired AI/LLM platforms
  • Support procurement readiness activities for AI tools, including requirements definition, technical evaluation, risk identification, and adoption criteria
  • Develop AI-enabled analytics capabilities including:
    • Predictive modeling
    • Forecasting
    • Natural-language query
    • Classification and anomaly detection
    • Decision-support capabilities
  • Support development of semantic models and AI-ready data products within enterprise Lakehouse environments
  • Develop Python-based AI/ML prototypes, integrations, evaluations, and automation components
  • Support model and solution testing for accuracy, performance, reliability, bias, robustness, and operational suitability
  • Establish and maintain model performance metrics and monitoring processes
  • Support identification, triage, documentation, and response for AI-related incidents or unexpected model behaviors
  • Collaborate with data engineers, analysts, governance teams, cybersecurity teams, and application developers to operationalize AI capabilities
  • Translate stakeholder needs into AI use cases, technical requirements, solution designs, and acceptance criteria
  • Support stakeholder engagement, demonstrations, workshops, training, and adoption activities
  • Develop technical documentation, implementation guides, evaluation reports, and user-facing materials
  • Support change management and adoption efforts for AI-enabled processes
  • Ensure AI solutions align with applicable organizational AI strategies, AI guidelines, security requirements, and responsible AI principles

Qualifications

  • Experience designing, developing, evaluating, or implementing AI/ML solutions
  • Experience with responsible AI frameworks, governance, or risk-management practices
  • Experience with Power Automate, Copilot Studio, or comparable AI and workflow automation platforms
  • Python proficiency
  • Experience working with APIs, data sources, and enterprise applications to integrate AI-enabled capabilities
  • Experience evaluating, piloting, or deploying AI, machine learning, generative AI, or LLM-based tools in organizational environments
  • Understanding of the AI/ML solution lifecycle, including requirements gathering, development, testing, deployment, monitoring, and maintenance
  • Experience developing prototypes, proofs of concept, or production AI-enabled applications
  • Familiarity with model evaluation, performance measurement, and monitoring approaches
  • Ability to assess technical feasibility, business value, implementation complexity, and risk for AI use cases
  • Strong analytical, problem-solving, communication, and documentation skills
  • Experience working with technical and non-technical stakeholders
  • Ability to translate operational needs into practical AI-enabled solutions
  • Active Secret clearance

Preferred Qualifications

  • Familiarity with the Department of Defense Responsible AI Strategy and related DoD AI guidance
  • Experience developing or implementing AI governance frameworks
  • Experience with generative AI and large language models
  • Experience building AI agents or agentic workflows
  • Experience with retrieval-augmented generation, embeddings, semantic search, or vector databases
  • Experience developing intelligent document processing solutions
  • Experience with Microsoft Fabric, Azure AI, Azure OpenAI, or related Microsoft cloud AI services
  • Experience with Power Platform technologies, including Power Apps and Power Automate
  • Experience developing predictive analytics, forecasting, or natural-language analytics capabilities
  • Experience with model evaluation frameworks, guardrails, human-in-the-loop controls, or AI observability
  • Experience evaluating AI tools for security, privacy, reliability, bias, and organizational fit
  • Experience supporting AI procurement, technology selection, or pilot programs
  • Familiarity with AI capabilities within enterprise Lakehouse or semantic-model architectures
  • Experience within Department of Defense, federal, or education environments

About Rackner

Rackner is a software consultancy focused on building mission-critical systems for the U.S. government. Our teams work across cloud platforms, DevSecOps, AI/ML, distributed systems, and modern software engineering initiatives supporting federal agencies and national security missions. Rackner engineers and technical teams collaborate closely with leadership, program teams, and mission stakeholders to design, demonstrate, and improve software systems that address complex operational challenges.

Benefits & Perks

At Rackner, we believe that when our people grow, our company grows with them, and we are committed to supporting their growth, development and success. We are proud to offer a creative and forward-thinking environment that includes:

• Company-supported certifications aligned to current and future program work,

including cloud, Kubernetes, DevSecOps, security, AI/ML, project management, and

related technical areas

• Clear advancement tracks and future leadership opportunities

• 401(k) with 100% match up to 6%

• Comprehensive medical, dental, vision, life, and disability coverage

• Generous PTO and paid holidays

• Home-office equipment plan and remote work support

• Fitness and wellness reimbursement

• Weekly pay schedule and modern perks, including team events

Equal Opportunity

Rackner is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics.

Read the full description
Operator AI/ML Engineer at Rackner

Designs, develops, and deploys AI-enabled solutions and process automations while supporting governance, readiness assessments, and enterprise adoption of AI capabilities.

Mid Remote Posted 2 days ago RemoteFirstJobs Product
What this role involves

AI/ML Specialist

Location: Remote

Clearance Level: Active Secret

Overview

Rackner is seeking an AI/ML Specialist to support the responsible design, development, evaluation, and deployment of artificial intelligence and automation capabilities across educational and operational environments.

The AI/ML Specialist will help identify high-value AI use cases, assess technical and organizational readiness, develop and deploy AI-enabled solutions, and support governance, monitoring, and adoption activities. This role will work across stakeholders, technical teams, data teams, and program leadership to integrate AI capabilities into existing business processes while ensuring solutions align with responsible AI principles, Government policy, and organizational strategy.

The AI/ML Specialist will also support the evaluation of emerging AI and large language model platforms, develop intelligent automation solutions, and contribute to AI governance, procurement readiness, and enterprise adoption.

Responsibilities

  • Support the responsible integration of artificial intelligence into educational and operational business processes
  • Design, develop, test, and deploy AI-driven solutions and process automations
  • Conduct AI readiness assessments for proposed use cases
  • Perform feasibility, benefit, risk, and implementation analyses using standardized evaluation frameworks
  • Evaluate candidate AI use cases based on mission value, data readiness, technical complexity, security, governance, and expected return
  • Develop technical supplements to enterprise AI governance frameworks, including:
    • AI tool evaluation and adoption criteria
    • Model performance monitoring and evaluation protocols
    • AI risk and control requirements
    • AI incident detection and response procedures
    • Human oversight and escalation mechanisms
  • Design and implement AI-enabled business process automations using Government-authorized platforms such as:
    • Power Automate
    • Power Apps
    • Copilot Studio
    • Comparable workflow and intelligent automation platforms
  • Develop AI-enabled solutions through established solution delivery processes, including:
    • Intake and requirements assessment
    • Solution design
    • Prototype development
    • Testing and validation
    • Security and governance review
    • Production deployment
    • Post-deployment monitoring
  • Build and maintain AI agents and agent-enabled workflows
  • Develop intelligent document processing capabilities for classification, extraction, summarization, routing, and related use cases
  • Integrate AI capabilities with enterprise applications, data platforms, APIs, and workflow systems
  • Develop and maintain automated workflows incorporating AI or machine learning components
  • Support AI tool evaluation, pilot program development, and proof-of-concept initiatives
  • Develop evaluation criteria, test plans, success metrics, and recommendations for AI pilots
  • Evaluate emerging AI, machine learning, generative AI, and large language model platforms for organizational applicability
  • Assess Department of Defense-developed, Government-provided, and commercially acquired AI/LLM platforms
  • Support procurement readiness activities for AI tools, including requirements definition, technical evaluation, risk identification, and adoption criteria
  • Develop AI-enabled analytics capabilities including:
    • Predictive modeling
    • Forecasting
    • Natural-language query
    • Classification and anomaly detection
    • Decision-support capabilities
  • Support development of semantic models and AI-ready data products within enterprise Lakehouse environments
  • Develop Python-based AI/ML prototypes, integrations, evaluations, and automation components
  • Support model and solution testing for accuracy, performance, reliability, bias, robustness, and operational suitability
  • Establish and maintain model performance metrics and monitoring processes
  • Support identification, triage, documentation, and response for AI-related incidents or unexpected model behaviors
  • Collaborate with data engineers, analysts, governance teams, cybersecurity teams, and application developers to operationalize AI capabilities
  • Translate stakeholder needs into AI use cases, technical requirements, solution designs, and acceptance criteria
  • Support stakeholder engagement, demonstrations, workshops, training, and adoption activities
  • Develop technical documentation, implementation guides, evaluation reports, and user-facing materials
  • Support change management and adoption efforts for AI-enabled processes
  • Ensure AI solutions align with applicable organizational AI strategies, AI guidelines, security requirements, and responsible AI principles

Qualifications

  • Experience designing, developing, evaluating, or implementing AI/ML solutions
  • Experience with responsible AI frameworks, governance, or risk-management practices
  • Experience with Power Automate, Copilot Studio, or comparable AI and workflow automation platforms
  • Python proficiency
  • Experience working with APIs, data sources, and enterprise applications to integrate AI-enabled capabilities
  • Experience evaluating, piloting, or deploying AI, machine learning, generative AI, or LLM-based tools in organizational environments
  • Understanding of the AI/ML solution lifecycle, including requirements gathering, development, testing, deployment, monitoring, and maintenance
  • Experience developing prototypes, proofs of concept, or production AI-enabled applications
  • Familiarity with model evaluation, performance measurement, and monitoring approaches
  • Ability to assess technical feasibility, business value, implementation complexity, and risk for AI use cases
  • Strong analytical, problem-solving, communication, and documentation skills
  • Experience working with technical and non-technical stakeholders
  • Ability to translate operational needs into practical AI-enabled solutions
  • Active Secret clearance

Preferred Qualifications

  • Familiarity with the Department of Defense Responsible AI Strategy and related DoD AI guidance
  • Experience developing or implementing AI governance frameworks
  • Experience with generative AI and large language models
  • Experience building AI agents or agentic workflows
  • Experience with retrieval-augmented generation, embeddings, semantic search, or vector databases
  • Experience developing intelligent document processing solutions
  • Experience with Microsoft Fabric, Azure AI, Azure OpenAI, or related Microsoft cloud AI services
  • Experience with Power Platform technologies, including Power Apps and Power Automate
  • Experience developing predictive analytics, forecasting, or natural-language analytics capabilities
  • Experience with model evaluation frameworks, guardrails, human-in-the-loop controls, or AI observability
  • Experience evaluating AI tools for security, privacy, reliability, bias, and organizational fit
  • Experience supporting AI procurement, technology selection, or pilot programs
  • Familiarity with AI capabilities within enterprise Lakehouse or semantic-model architectures
  • Experience within Department of Defense, federal, or education environments

About Rackner

Rackner is a software consultancy focused on building mission-critical systems for the U.S. government. Our teams work across cloud platforms, DevSecOps, AI/ML, distributed systems, and modern software engineering initiatives supporting federal agencies and national security missions. Rackner engineers and technical teams collaborate closely with leadership, program teams, and mission stakeholders to design, demonstrate, and improve software systems that address complex operational challenges.

Benefits & Perks

At Rackner, we believe that when our people grow, our company grows with them, and we are committed to supporting their growth, development and success. We are proud to offer a creative and forward-thinking environment that includes:

• Company-supported certifications aligned to current and future program work,

including cloud, Kubernetes, DevSecOps, security, AI/ML, project management, and

related technical areas

• Clear advancement tracks and future leadership opportunities

• 401(k) with 100% match up to 6%

• Comprehensive medical, dental, vision, life, and disability coverage

• Generous PTO and paid holidays

• Home-office equipment plan and remote work support

• Fitness and wellness reimbursement

• Weekly pay schedule and modern perks, including team events

Equal Opportunity

Rackner is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics.

Read the full description
Operator AI agent engineer at Sticker Mule

Builds, deploys, and manages AI agents across the organization to automate workflows, improve performance, and serve customers better.

Mid Remote Posted 3 days ago RemoteFirstJobs Product
What this role involves

Sticker Mule is building the most lucrative commerce platform on the Internet by combining software, manufacturing, and AI in one stack.

We’re hiring an engineer to build, run and manage a team of AI agents to help us innovate faster, improve performance, and better serve customers.

Work performed

  • Identify where agents can help and build them accordingly.

  • Work with department leads to assess AI needs.

  • Help connect agents to appropriate third-party and internal tools.

  • Measure results and remove agents that don’t deliver.

  • Test new tools and models as they ship and adopt what works.

  • Advise others on AI capabilities to help them perform.

Requirements

  • Experience building agents that run on their own and do meaningful work

  • Strong with Grok, Claude, OpenAI, and open source

  • Comfortable in Go, TypeScript, GraphQL, Postgres, GCP

  • Writes clearly in English

Compensation

  1. Salary: $150,000–$250,000 USD

  2. $20,000 signing bonus

  3. 4 weeks vacation + country-specific holidays

  4. Fully remote

Read the full description
Operator Senior Customer Experience Operations Specialist at LawPay

Senior individual contributor who identifies automation and AI opportunities across CX operations, scopes projects, and builds workflows, integrations, and systems end-to-end.

Senior Posted 3 days ago RemoteFirstJobs Product
What this role involves

It’s a new day with a new opportunity at 8am!

About the role:

8am is looking for a technically-minded, senior individual contributor to drive new CX roadmap initiatives and automation from idea through delivered, working systems. This is a hands-on builder role, you scope ambiguous, early-stage ideas from stakeholders across CX, BI, Sales, and Marketing into concrete, buildable project plans, then personally build the automation, workflow, or integration that brings each one to life.

You bring the same technical depth to new builds as to existing systems: when a workflow underperforms, you know why, and you can write the ticket or rebuild the logic yourself. But the core of this role is forward-looking, identifying where new automation and AI can create leverage across the CX org, scoping it, and shipping it. You partner directly with Business Systems and Engineering on infrastructure-level builds, and with BI, Customer Operations, Sales, Finance, and Marketing to make sure new projects solve the right cross-functional problem from the start.

About us:

At 8am, our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters.

Founded in 2005, 8am™ (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000’s fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well!

What you’ll do:

  • Identify where new automation and AI can create leverage across the CX org, and scope early-stage ideas from stakeholders across CX into concrete, buildable project plans
  • Partner directly with Business Systems and Engineering on infrastructure-level builds for new initiatives, ensuring new projects solve the right cross-functional problem from the start
  • Bring technical depth to existing systems (e.g. Salesforce, Intercom) as needed, diagnosing underperforming workflows, writing developer-ready tickets, and rebuilding automation or routing logic when required
  • Partner with Enablement to increase adoption of new workflows and automations, training, documentation, and change management for end users
  • Convert CX data (NPS/CSAT, retention, support and success metrics) into actionable recommendations for leadership
  • Maintain clear, current visibility into initiative status, risks, and dependencies for stakeholders, surfacing issues before they escalate
  • Operate as a self-directed driver on assigned initiatives, surfacing blockers and aligning stakeholders without needing to be chased

About you:

  • 4-6+ years of experience in Customer Success/Experience Operations, Revenue Operations, or Business Operations
  • Demonstrated ownership of a program or metric outcome, not process facilitation alone, in a B2B SaaS environment
  • Proficiency with Salesforce and Intercom as an advanced user, able to build reports, dashboards, in-app messaging, surveys, and workflow automations
  • Self-directed and outcome-driven, able to move roadmap projects forward without heavy oversight
  • Strong written and verbal communication skills
  • Comfort operating within evolving or undefined processes
  • Preferred: Salesforce Administrator certification, Intercom experience, survey-building tools (e.g., Delighted, Qualtrics, or similar), in-app messaging platforms, hands-on experience applying AI tools to operational workflows. SQL or BI tool proficiency.
  • Demonstrated experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive innovation.

Additional Information The annual salary range for this position is $90,000 to $110,000. The salary range for performing this role outside of the US / Austin / California may differ.  8am is committed to offering competitive, fair and commensurate compensation and has provided an estimated pay range for this role. Actual compensation may vary based on job-related knowledge, skills, experience and education. Why 8am:

At 8am, our culture is shaped by the people who bring it to life every day. Together, we build a company rooted in continuous learning, genuine community, holistic wellness, and meaningful engagement—values that empower us as individuals and unite us as a team. Our culture is grounded in our core values: Work Smart, Win Fast; Outshine Ordinary, and We Find a Way. These values drive how we serve our customers and work with each other in a collaborative, inspiring, and empowering environment, every day.

Here’s how we support our 8Team:

  • Health Insurance Coverage: We offer our 8Team a variety of medical, dental, and vision plans, designed to fit your needs, including a 100% company-paid HDHP plan for employees.
  • Financial perks: We offer a competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP if in Canada, with a company match for all team members.
  • Time for what matters: Flexible Time Off, paid holidays, and a parental leave program for our new parents.
  • Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching.
  • Learning and Development: Continuous learning through 8am.edu, leadership programs, professional development funds, and individually focused talent development.
  • Giving back to the communities around us: Participate in our charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events (both local and virtually).
  • Engagement: Virtual and in-person team-building events, quarterly award recognition through our Rise & Shine Award of Excellence Program, and our peer-to-peer appreciation platform.

At 8am, we don’t just offer benefits - we create an environment where people can thrive, grow, and make a real impact every day.

Diversity, equity & inclusion at 8am:

At 8am, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach.

Security advisory:

Our hiring teams at 8am are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology.  As such, our Talent Acquisition Team only follows legitimate hiring practices.  We will always communicate with our candidates using emails with the 8am domain and will never ask for sensitive/personal data during the application process.  All interviews take place over phone call, Zoom/Google Meet or in person.  All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up.

Read the full description
Operator AI agent engineer at Sticker Mule

Builds, deploys, and manages AI agents across the business to automate workflows, improve performance, and serve customers better.

Mid Remote Posted 3 days ago RemoteFirstJobs Product
What this role involves

Sticker Mule is building the most lucrative commerce platform on the Internet by combining software, manufacturing, and AI in one stack.

We’re hiring an engineer to build, run and manage a team of AI agents to help us innovate faster, improve performance, and better serve customers.

Work performed

  • Identify where agents can help and build them accordingly.

  • Work with department leads to assess AI needs.

  • Help connect agents to appropriate third-party and internal tools.

  • Measure results and remove agents that don’t deliver.

  • Test new tools and models as they ship and adopt what works.

  • Advise others on AI capabilities to help them perform.

Requirements

  • Experience building agents that run on their own and do meaningful work

  • Strong with Grok, Claude, OpenAI, and open source

  • Comfortable in Go, TypeScript, GraphQL, Postgres, GCP

  • Writes clearly in English

Compensation

  1. Salary: $150,000–$250,000 USD

  2. $20,000 signing bonus

  3. 4 weeks vacation + country-specific holidays

  4. Fully remote

Read the full description
Operator AI Solutions Architect - Business Intelligence at Henry Schein One

Lead the design and implementation of AI solutions across the organization, serving as the bridge between business stakeholders, data teams, and engineers to identify AI opportunities and deliver scalable solutions.

Lead Remote Posted 4 days ago RemoteFirstJobs Product
What this role involves

Shape what’s next in dental technology.

Join Henry Schein One!

Join a global leader redefining dental practice management and do work that actually matters. At Henry Schein One, we are a team of care catalysts: people who fuel innovation, challenge the status quo, and bring an entrepreneurial mindset to everything we do. Your ideas fuel innovation that enhances patient care and drives real results for practices.

We don’t just talk about impact; we build it! Backed by a trusted reputation, our leaders foster an inclusive and supportive environment where we stay solely focused on our mission, empowering you to think boldly, collaborate creatively, and grow. We have high expectations for performance and delivering results; as part of a winning team, you’ll work hard, challenge the status quo, and bring a growth mindset. Here, your strengths are recognized, your development matters, and your wins celebrated.

We are seeking an AI Solutions Architect for our Business Intelligence team that is responsible for advanced data pipelines, data structures, transformations, and final output datasets for consumption by AI and individuals of various business functions. You will be designing, governing, and implementing AI solutions that drive business value across the organization. You serve as the bridge between business stakeholders, data teams, engineers, and executive leadership to identify opportunities for adoption of AI and deliver scalable, secure, and reliable solutions. You will lead the design of AI-enabled products and processes, ensure alignment with enterprise architecture standards, and establish best practices for responsible AI usage.

This position is remote within the United States with up to 10% travel as needed.

What You Will Do

  • Lead the Business Systems and Analytics team on advanced data projects
  • Partner with internal customers to gather end-to-end AI requirements, issues, and scope of complex projects
  • Partner with business leaders to identify and prioritize AI opportunities
  • Develop AI roadmaps aligned with organizational goals and technology strategy.
  • Evaluate emerging AI technologies, platforms, and industry trends
  • Provide guidance on responsible AI, governance, compliance, and risk management and establish architecture standards, patterns, and reference frameworks for AI initiatives
  • Design end-to-end AI architectures including data ingestion, model development, deployment, monitoring, and governance

Technical Skills

  • Data Engineering: ETL development and MySQL
  • Analytics: Descriptive and predictive analytics development, plus semantic layer design
  • Documentation: Markdown file creation with YAML headers
  • Content/Knowledge Management: OKF/Wiki design and implementation
  • Programming: Python required; HTML/CSS/JavaScript a plus

What We Are Looking For

  • 8+ years of related experience in business intelligence, data engineering or related experience
  • Excellent planning, organizational, and project management skills
  • Proven independent decision-making, analytical, and problem-solving abilities
  • Outstanding verbal and written communication skills, including presentation and public speaking
  • Ability to build and maintain partnerships and relationships at all levels
  • Consultative skills with the ability to resolve complex issues effectively
  • Excellent interpersonal, negotiation, and conflict-resolution skills, with the ability to deliver difficult messages effectively

What Will Set You Apart

  • Bachelor’s Degree in a related field
  • Working fluency within Domo, Claude and/or Cursor

The posted range for this position is $125,000 - $165,000, which is the expected starting salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including prior experience, current skills, location/labor market, internal equity, etc.This position is eligible for a bonus target not reflected in the range.

What You’ll Gain as a #TeamSchein Member

A robust benefits package including health coverage, retirement savings with company match, paid time off, parental leave, wellbeing resources, education support, and MORE!

Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.

Unfortunately, Henry Schein One is not currently hiring individuals residing in Delaware, Hawaii, North Dakota, Rhode Island, Vermont, Puerto Rico, and other US territories.

Read the full description
Operator AI Solutions Architect - Business Intelligence at Henry Schein One

Leads AI solutions architecture and implementation across the organization, designing end-to-end AI systems, establishing governance standards, and partnering with stakeholders to identify and prioritize AI opportunities.

Lead Remote Posted 4 days ago RemoteFirstJobs Product
What this role involves

Shape what’s next in dental technology.

Join Henry Schein One!

Join a global leader redefining dental practice management and do work that actually matters. At Henry Schein One, we are a team of care catalysts: people who fuel innovation, challenge the status quo, and bring an entrepreneurial mindset to everything we do. Your ideas fuel innovation that enhances patient care and drives real results for practices.

We don’t just talk about impact; we build it! Backed by a trusted reputation, our leaders foster an inclusive and supportive environment where we stay solely focused on our mission, empowering you to think boldly, collaborate creatively, and grow. We have high expectations for performance and delivering results; as part of a winning team, you’ll work hard, challenge the status quo, and bring a growth mindset. Here, your strengths are recognized, your development matters, and your wins celebrated.

We are seeking an AI Solutions Architect for our Business Intelligence team that is responsible for advanced data pipelines, data structures, transformations, and final output datasets for consumption by AI and individuals of various business functions. You will be designing, governing, and implementing AI solutions that drive business value across the organization. You serve as the bridge between business stakeholders, data teams, engineers, and executive leadership to identify opportunities for adoption of AI and deliver scalable, secure, and reliable solutions. You will lead the design of AI-enabled products and processes, ensure alignment with enterprise architecture standards, and establish best practices for responsible AI usage.

This position is remote within the United States with up to 10% travel as needed.

What You Will Do

  • Lead the Business Systems and Analytics team on advanced data projects
  • Partner with internal customers to gather end-to-end AI requirements, issues, and scope of complex projects
  • Partner with business leaders to identify and prioritize AI opportunities
  • Develop AI roadmaps aligned with organizational goals and technology strategy.
  • Evaluate emerging AI technologies, platforms, and industry trends
  • Provide guidance on responsible AI, governance, compliance, and risk management and establish architecture standards, patterns, and reference frameworks for AI initiatives
  • Design end-to-end AI architectures including data ingestion, model development, deployment, monitoring, and governance

Technical Skills

  • Data Engineering: ETL development and MySQL
  • Analytics: Descriptive and predictive analytics development, plus semantic layer design
  • Documentation: Markdown file creation with YAML headers
  • Content/Knowledge Management: OKF/Wiki design and implementation
  • Programming: Python required; HTML/CSS/JavaScript a plus

What We Are Looking For

  • 8+ years of related experience in business intelligence, data engineering or related experience
  • Excellent planning, organizational, and project management skills
  • Proven independent decision-making, analytical, and problem-solving abilities
  • Outstanding verbal and written communication skills, including presentation and public speaking
  • Ability to build and maintain partnerships and relationships at all levels
  • Consultative skills with the ability to resolve complex issues effectively
  • Excellent interpersonal, negotiation, and conflict-resolution skills, with the ability to deliver difficult messages effectively

What Will Set You Apart

  • Bachelor’s Degree in a related field
  • Working fluency within Domo, Claude and/or Cursor

The posted range for this position is $125,000 - $165,000, which is the expected starting salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including prior experience, current skills, location/labor market, internal equity, etc.This position is eligible for a bonus target not reflected in the range.

What You’ll Gain as a #TeamSchein Member

A robust benefits package including health coverage, retirement savings with company match, paid time off, parental leave, wellbeing resources, education support, and MORE!

Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.

Unfortunately, Henry Schein One is not currently hiring individuals residing in Delaware, Hawaii, North Dakota, Rhode Island, Vermont, Puerto Rico, and other US territories.

Read the full description