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Company Description

Come join us and make a difference in the world!

Discover more at www.necsws.com

Job Description

This is an external facing role designing and delivering IT education and training services to enable customers to gain maximum understanding of Public Safety software products;

As a Trainer, your main responsibilities will include but are not limited to;

• delivering training programmes to clients either in a group classroom setting, or online through Webinars, e-learning or on a one-to-one basis;
• conducting training needs analysis
• designing course materials and other documents such as handouts, manuals and exercises to suit a wide audience ranging from end users to system administrators
• Developing train-the-trainer packages.
• preparing the learning environment and resources, including setting up IT equipment;
• Organising and marketing courses to meet the needs of learners and demands of business
• Supporting projects with any training consultancy required to define training strategies for our customers
• supporting and coaching learners using a learning portal or self-learning packages;
• evaluating the effectiveness of the training and course outcomes;
• liaising with external course providers, employers, clients, examining bodies and software companies, etc.;
• taking responsibility for maintenance of hardware and software used for training purposes and recommending repairs and upgrades to management where appropriate;
• keeping up to date with relevant systems, software and online training technology;
• dealing with administrative records.

This role requires travel  - 75% of the time

Qualifications

Software:

• Must be proficient in the use of Microsoft office (word, powerpoint etc).
• Proficient in the use of Google apps (Gmail, Drive, Sheets etc)
• Knowledge of training methodologies and learning styles
• Knowledge of Madcap Flare
• Knowledge of Adobe Captivate and Camtasia

Essential - experience of:

• developing training strategies to meet needs of customers
• delivering training on software packages
• design and construction of training packages
• conducting training needs analysis

Desirable - experience of:

• Any public safety (police, healthcare) market experience
• Experience of developing engaging e-learning content and media
• Any LPI or other professional training body recognised qualification

Personal skills:

• Interpersonal skills that enable you to work with people at all levels, motivate others and change people’s attitudes when necessary;
• Written and spoken communication skills that allow you to inform and advise others clearly;
• Problem-solving and negotiation skills;
• Initiative and the ability to offer new ideas;
• Organisational and planning skills to manage your time and to meet deadlines and objectives;
• Good personal presentation as well as presentation skills;
• Personal commitment to improving your own knowledge and skills.
• Must be able to deal with customers even under pressure
• Must have a professional outlook at all times
• patience and confidence;
• self-motivation and the ability to motivate others;
• a willingness to learn.
• A ‘can do’ attitude

Additional Information

Employees of NEC are entitled to the following Company funded benefits:

• Single Private Medical Cover (with the option to select family cover at an additional cost)
• 25 days paid holiday with the option to buy/sell up to 5 days
• 4 x basic salary life assurance cover
• A Group Pension Plan with fantastic employer contributions
• A selection of tax efficient flexible benefits to suit your individual needs
• The role offers a competitive salary.

OTHER INFORMATION

Candidates must be able to demonstrate a pre-existing right to work and travel within the EU. Documentary evidence will be required.

Candidates will be expected to either have, or satisfactorily achieve, NPPV security clearance

All offers are subject to satisfactory vetting and reference checks. Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required.

NECSWS is an equal opportunities employer, welcoming applications from all communities.

Company Description

Come join us and make a difference in the world!

Discover more at www.necsws.com

Job Description

This is an external facing role designing and delivering IT education and training services to enable customers to gain maximum understanding of Public Safety software products;

As a Trainer, your main responsibilities will include but are not limited to;

• delivering training programmes to clients either in a group classroom setting, or online through Webinars, e-learning or on a one-to-one basis;
• conducting training needs analysis
• designing course materials and other documents such as handouts, manuals and exercises to suit a wide audience ranging from end users to system administrators
• Developing train-the-trainer packages.
• preparing the learning environment and resources, including setting up IT equipment;
• Organising and marketing courses to meet the needs of learners and demands of business
• Supporting projects with any training consultancy required to define training strategies for our customers
• supporting and coaching learners using a learning portal or self-learning packages;
• evaluating the effectiveness of the training and course outcomes;
• liaising with external course providers, employers, clients, examining bodies and software companies, etc.;
• taking responsibility for maintenance of hardware and software used for training purposes and recommending repairs and upgrades to management where appropriate;
• keeping up to date with relevant systems, software and online training technology;
• dealing with administrative records.

This role requires travel  - 75% of the time

Qualifications

Software:

• Must be proficient in the use of Microsoft office (word, powerpoint etc).
• Proficient in the use of Google apps (Gmail, Drive, Sheets etc)
• Knowledge of training methodologies and learning styles
• Knowledge of Madcap Flare
• Knowledge of Adobe Captivate and Camtasia

Essential - experience of:

• developing training strategies to meet needs of customers
• delivering training on software packages
• design and construction of training packages
• conducting training needs analysis

Desirable - experience of:

• Any public safety (police, healthcare) market experience
• Experience of developing engaging e-learning content and media
• Any LPI or other professional training body recognised qualification

Personal skills:

• Interpersonal skills that enable you to work with people at all levels, motivate others and change people’s attitudes when necessary;
• Written and spoken communication skills that allow you to inform and advise others clearly;
• Problem-solving and negotiation skills;
• Initiative and the ability to offer new ideas;
• Organisational and planning skills to manage your time and to meet deadlines and objectives;
• Good personal presentation as well as presentation skills;
• Personal commitment to improving your own knowledge and skills.
• Must be able to deal with customers even under pressure
• Must have a professional outlook at all times
• patience and confidence;
• self-motivation and the ability to motivate others;
• a willingness to learn.
• A ‘can do’ attitude

Additional Information

Employees of NEC are entitled to the following Company funded benefits:

• Single Private Medical Cover (with the option to select family cover at an additional cost)
• 25 days paid holiday (includes 3 company nominated days) with the option to buy/sell up to 5 days
• 4 x basic salary life assurance cover
• A Group Pension Plan with fantastic employer contributions
• A selection of tax efficient flexible benefits to suit your individual needs
• The role offers a competitive salary.

OTHER INFORMATION

Candidates must be able to demonstrate a pre-existing right to work and travel within the EU. Documentary evidence will be required.

Candidates will be expected to either have, or satisfactorily achieve, NPPV security clearance

All offers are subject to satisfactory vetting and reference checks. Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required.

Northgate Public Services is an equal opportunities employer, welcoming applications from all communities.

Position Title: Regional Training Supervisor

Location: Remote

Department: Training & Development

Reports to: VP, Training & Development

Location: 100% Remote with 25% Travel

Pay: $70,000-80,000 annually

About Guild Garage Group

At Guild, training is not a support function — it is a strategic driver of growth, consistency, customer experience, and employee success. At Guild Garage Group, we’re not just another player in the game—we’re the fastest growing garage door platform on the planet, transforming how training and development shape success in the home services industry. We’re looking for a trailblazer who’s ready to revolutionize how the industry learns, grows, and scales with us. As the Regional Training Supervisor, you’ll have the unique chance to execute the learning and development strategy for our rapidly expanding network in our Central and Eastern regions, partnering with companies across the country to unlock the potential of their teams. If you're a creative thinker who’s passionate about delivering measurable, high-impact learning experiences and bringing professional development goals to life, this role will put you at the forefront of something BIG.

Position Overview

As the Regional Training Supervisor, you’ll be facilitating the playbook for success, empowering technicians, CSRs, leaders, and sales teams with the tools they need to drive Guild Garage Group’s growth. You’ll collaborate with a nationwide network of garage door companies to deliver cutting-edge training and coaching programs, ensuring that our workforce is equipped to deliver consistently outstanding results. You’ll also leverage your skills in data and analytics to track the success of our programs, demonstrating how your efforts are fueling growth and innovation.

Who You Are:

You believe great training is about more than delivering content—it's about building capability and driving performance. You're collaborative, curious, and accountable. You communicate with confidence, build strong partnerships, and follow through on commitments. You enjoy being in the field, working directly with our brands, and helping teams perform at their highest level.

Key Responsibilities

Identify Training Needs:

• You’ll be the go-to expert for spotting the training gaps that are holding teams back and working with your leader to design solutions that fuel growth.
• Partner with owners, department heads, and employees to dive deep into the needs of each unique team to create a powerful training roadmap for continued development.
  
  

Provide Field Coaching Support:

• Virtually work 1:1 or in small groups with individuals who need a little more support, giving them a fresh perspective and build those foundational skills
• Host weekly calls for your region to bring folks within Guild together to share best practices and facilitate microlearning experiences
  
  

Facilitate & Create Training Programs:

• You’ll be the face of our training revolution, traveling to our partner companies when necessary or facilitating virtually to deliver engaging, next-level training sessions.
• Support and work alongside field trainers and leaders within our partner’s organizations to ensure our programs are delivered with consistency, quality, and impact.
• Create necessary content to address training needs and knowledge gaps.
  
  

Evaluate Program Success:

• Show off the power of training with data-driven results—track success using real-time metrics and analytics to continually improve programs.
• Collect feedback directly from the field and present your findings to senior leadership to guide decision-making.
  
  

Build Relationships and Partner with Field Operations:

• Stay plugged into the pulse of our network, collaborating with field operations teams to ensure our training aligns with the day-to-day needs of the business.
• Ensure that field trainers and leaders are fully supported with the tools and strategies they need to execute flawless training sessions.
  
  

Qualifications

• 2+ years of experience in Training & Development, Learning & Development, or a related field, with demonstrated success supporting and developing others.
• Strong understanding of adult learning principles and experience delivering engaging, performance-focused training.
• Ability to build credibility and influence operational leaders through coaching, partnership, and accountability rather than authority.
• Excellent communication, facilitation, coaching, and relationship-building skills with a customer-service mindset.
• Highly organized with strong project management skills and the ability to manage multiple priorities, brands, stakeholders, and time zones simultaneously.
• Collaborative by nature, with the ability to work cross-functionally and build strong partnerships across departments.
• Experience using or learning Learning Management Systems (ADP LMS experience is a plus) and comfort leveraging data and reporting to measure training effectiveness and identify opportunities.
• Willingness to travel approximately 25% to support field teams, strengthen partnerships, and deliver training across our brands.
  
  

Preferred Qualifications:

• Bachelor’s degree in Communications, Human Resources, Education, Business Administration, or a related field.
• Certification in training and development (CPTD, ATD preferred).
• Experience in the skilled trades, field operations, or a service-based industry is highly preferred, with an understanding of technician workflows and operational challenges.
  
  

Why Join Guild Garage Group?

• Opportunity to help build a best-in-class onboarding and training function in a rapidly growing organization
• High visibility and partnership with operational leadership across the business
• Ability to shape scalable onboarding programs that directly impact employee success and operational performance
• Collaborative, fast-paced, people-first culture focused on development and growth
• Career growth opportunities within a rapidly expanding platform organization
  
  

What we have to offer you!

• Competitive pay with incentives
• Benefits – Health, Vision, Dental, PTO, Holidays, 401k and matching
• Employee Discount
• Employee Referral
• You will be part of a world class family of residential services brands, that invests heavily in training and developing our people to position for continued success
• Our focus on growth will create many opportunities to take on more responsibilities and develop into senior roles
  
  

Guild Garage Group LLC is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, Guild may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

All candidates are required to undergo pre-employment Background and Drug Screenings, as well as a Motor Vehicle Record Check.

• This posting provides details on potential commissioned compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as a salary offer
  
  

Pay Range: $70,000 USD - $80,000 USD

About Wing:

Wing offers drone delivery as a safe, fast, and sustainable solution for last mile logistics. Consumer appetites for on-demand services are increasing, but current delivery methods are inefficient, costly, and contribute to road accidents and air pollution. Wing’s fleet of highly automated delivery drones can transport small packages directly from businesses to homes on-demand, in minutes. We design, build, and operate our aircraft, and offer drone delivery services on two continents. Our technology is designed to be easy to integrate into existing delivery and logistics networks, offering a scalable drone delivery solution for a broad range of businesses. Wing is a part of Google’s parent company, Alphabet, and our mission is to create the preferred means of delivery for the planet. If you’re ready to do the greatest work of your life, come join us.

About the Role:

Wing is looking for a Learning & Development Lead to join our People team. We are seeking someone with a builder mindset who has a deep understanding of how different employees learn and acquire skills and are passionate about creating the environment and systems that promote a learning oriented  culture. This role is hybrid based in Palo Alto, CA or based remotely in the United States.

We are looking for a forward thinking, technologically savvy Learning & Development Lead to design, launch, and scale Wing’s centralized corporate training function. Initially acting as a high impact individual contributor, you will design the foundation for how Wing’s workforce learns, develops skills, and aligns with critical operational imperatives. This is not a traditional L&D role focused on licensing legacy Learning Management Systems (LMS) or rolling out static corporate modules. Instead, you will champion a next generation learning paradigm that leverages AI, LLM-driven knowledge engines, and contextual delivery mechanisms to provide adaptive learning solutions built for a highly technical and operational workforce that is rapidly evolving and scaling.

What You’ll Do:

• Build the blueprint, strategy, and system foundation for Wing’s first centralized corporate training function to serve the global workforce
• Evaluate, select, and implement modern, AI-driven learning tools and knowledge systems. Think beyond static, archaic LMS tools, this is an opportunity to build or implement adaptive learning paths and realtime support mechanisms driven by automated content contextualization
• Act as the architect of core learning pillars, utilizing strong foundational learning science to ensure learning pathways drive specific, measurable business goals. Core initial programs will include:
  • Safety, Compliance, and Environmental Health & Safety
  • Build upon Wing’s existing leadership frameworks that define how Wing managers lead, mentor, and build high-performing teams
  • Elevating engineering and operational skill sets through cutting-edge workflows.  Partner with our AI Champions across the organization to help cascade key AI training & development
• Partner closely with various client groups and executive leadership to align learning objectives with organizational metrics and dynamic regulatory requirements including:
  • Partnering with the Aviation Safety team on core learning modules that support our Safety Management System.
  • Partnering with the Legal, Compliance and EH&S teams on critical compliance and EH&S training for our employees and extended field teams
• Facilitate training sessions for Winglets (virtual and in person), depending on the content
• Operate initially as an entrepreneurial individual contributor who designs and delivers materials directly.  Over time, you will strategically build out a small, scrappy team to expand impact

What You’ll Need:

• 10+ years of total experience in instructional design, corporate learning, or people development, with a proven track record of standing up programs in fast growing technology companies or aviation/robotics/hardware industries
• Bachelor’s degree in Psychology, Education, Business Administration, or a related field
• Strong background in instructional design theories and learning psychology. Proven ability to design training modules that balance different learning archetypes (from desk-based software engineers to field-based employees)
• Active experience incorporating AI solutions into dynamic learning workflows
• Ability to link learning interventions to core business metrics (e.g., incident rate reduction, engineering speed, leadership retention) rather than vanity completion rates
• A passion for operating as an individual contributor in the early stages, writing content, organizing materials, and building courses yourself, combined with the strategic maturity required to set up a new function within the people function
• Excellent public speaking & presentation skills

The US base salary range for this full-time position is the salary range below + bonus + equity + benefits. Wing’s salary ranges are determined by role, level, and location. Your recruiter can share more about the specific salary range for your location during the hiring process.

Salary Range

$220,000—$234,000 USD

Wing is an equal opportunity employer and it is Wing’s policy to comply with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. Employment at Wing is based solely on a person’s merit and qualifications directly related to professional competence. Wing does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

If you have a need that requires accommodation during the interview process due to a disability or special need, please let us know by completing our Candidate Accommodations Request Form.

About Wing:

Wing offers drone delivery as a safe, fast, and sustainable solution for last mile logistics. Consumer appetites for on-demand services are increasing, but current delivery methods are inefficient, costly, and contribute to road accidents and air pollution. Wing’s fleet of highly automated delivery drones can transport small packages directly from businesses to homes on-demand, in minutes. We design, build, and operate our aircraft, and offer drone delivery services on two continents. Our technology is designed to be easy to integrate into existing delivery and logistics networks, offering a scalable drone delivery solution for a broad range of businesses. Wing is a part of Google’s parent company, Alphabet, and our mission is to create the preferred means of delivery for the planet. If you’re ready to do the greatest work of your life, come join us.

About the Role:

Wing is looking for a Learning & Development Lead to join our People team. We are seeking someone with a builder mindset who has a deep understanding of how different employees learn and acquire skills and are passionate about creating the environment and systems that promote a learning oriented  culture. This role is hybrid based in Palo Alto, CA or based remotely in the United States.

We are looking for a forward thinking, technologically savvy Learning & Development Lead to design, launch, and scale Wing’s centralized corporate training function. Initially acting as a high impact individual contributor, you will design the foundation for how Wing’s workforce learns, develops skills, and aligns with critical operational imperatives. This is not a traditional L&D role focused on licensing legacy Learning Management Systems (LMS) or rolling out static corporate modules. Instead, you will champion a next generation learning paradigm that leverages AI, LLM-driven knowledge engines, and contextual delivery mechanisms to provide adaptive learning solutions built for a highly technical and operational workforce that is rapidly evolving and scaling.

What You’ll Do:

• Build the blueprint, strategy, and system foundation for Wing’s first centralized corporate training function to serve the global workforce
• Evaluate, select, and implement modern, AI-driven learning tools and knowledge systems. Think beyond static, archaic LMS tools, this is an opportunity to build or implement adaptive learning paths and realtime support mechanisms driven by automated content contextualization
• Act as the architect of core learning pillars, utilizing strong foundational learning science to ensure learning pathways drive specific, measurable business goals. Core initial programs will include:
  • Safety, Compliance, and Environmental Health & Safety
  • Build upon Wing’s existing leadership frameworks that define how Wing managers lead, mentor, and build high-performing teams
  • Elevating engineering and operational skill sets through cutting-edge workflows.  Partner with our AI Champions across the organization to help cascade key AI training & development
• Partner closely with various client groups and executive leadership to align learning objectives with organizational metrics and dynamic regulatory requirements including:
  • Partnering with the Aviation Safety team on core learning modules that support our Safety Management System.
  • Partnering with the Legal, Compliance and EH&S teams on critical compliance and EH&S training for our employees and extended field teams
• Facilitate training sessions for Winglets (virtual and in person), depending on the content
• Operate initially as an entrepreneurial individual contributor who designs and delivers materials directly.  Over time, you will strategically build out a small, scrappy team to expand impact

What You’ll Need:

• 10+ years of total experience in instructional design, corporate learning, or people development, with a proven track record of standing up programs in fast growing technology companies or aviation/robotics/hardware industries
• Bachelor’s degree in Psychology, Education, Business Administration, or a related field
• Strong background in instructional design theories and learning psychology. Proven ability to design training modules that balance different learning archetypes (from desk-based software engineers to field-based employees)
• Active experience incorporating AI solutions into dynamic learning workflows
• Ability to link learning interventions to core business metrics (e.g., incident rate reduction, engineering speed, leadership retention) rather than vanity completion rates
• A passion for operating as an individual contributor in the early stages, writing content, organizing materials, and building courses yourself, combined with the strategic maturity required to set up a new function within the people function
• Excellent public speaking & presentation skills

The US base salary range for this full-time position is the salary range below + bonus + equity + benefits. Wing’s salary ranges are determined by role, level, and location. Your recruiter can share more about the specific salary range for your location during the hiring process.

Salary Range

$220,000—$234,000 USD

Wing is an equal opportunity employer and it is Wing’s policy to comply with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. Employment at Wing is based solely on a person’s merit and qualifications directly related to professional competence. Wing does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

If you have a need that requires accommodation during the interview process due to a disability or special need, please let us know by completing our Candidate Accommodations Request Form.