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Manages procurement processes, vendor relationships, and supply chain operations to support banking organization's purchasing needs.
Manages partner relationships, operations workflows, and collaboration processes to support business partnerships and growth initiatives.
Manages IT operations, user access, and builds automation workflows to reduce manual IT tasks across SaaS and cloud infrastructure for a fintech company.
At Centrifuge, weâre not just talking about tokenization; weâre making it real. In the past year alone, weâve partnered with S&P Dow Jones Indices, announced the first tokenized S&P 500 Index Fund, brought Janus Hendersonâs AAA CLO strategy onchain, and crossed $1.7B in TVL. Weâre also well-funded, backed by leading investors such as ParaFi Capital, Greenfield, Circle Ventures, and Coinbase. Weâre live across more than ten blockchains and building the open infrastructure for real-world assets at scale. Weâre looking for a hands-on IT & Automation Engineer to own the systems a fast-moving 20 person team runs on. Youâll own identity, access, and IT operations across our entire SaaS and cloud stack, and your mandate is to automate the repetitive parts away. This is not a ticket mill: expect 2 to 3 requests a day, high trust, high stakes, and the freedom to build the tooling that makes your own queue smaller. Youâll work directly with our DevOps & Security lead, in a company where the security bar is set by a live fintech protocol.
Youâll be the person who keeps IT and operations running for a real production fintech company: access requests, user lifecycle, SaaS administration, and the routine deployments and infrastructure tasks the engineering org depends on. The queue is the job, and automation makes the queue smaller. In your first months youâll build self-service workflows (Slack bots, Terraform for Google Workspace, small API integrations) that remove a meaningful slice of the recurring requests for good.
Youâll also work hands-on across our GCP and Cloudflare stack with increasing autonomy: routine deployments, DNS changes, CI fixes, and larger infrastructure changes that you prepare and our security lead reviews. Over time the role grows in two directions: deeper into security operations (access governance, compliance engineering, working through SOC 2 hands-on) and deeper into automation, owning the tooling the company runs on. Bigger infrastructure changes you prepare together with our security lead, who owns the architecture. If youâre process-oriented, like owning systems end to end, and get satisfaction from replacing manual work with something you built, this is the role.
Tech stack: Google Workspace, GitHub, GCP, Cloudflare, GitHub Actions, Docker, Terraform, Python/Bash, Slack APIs, plus Web3 tooling.
This is a full-time, permanent role. We work fully remote with a European base, generally around 09:00 to 17:00 local time, with the flexibility to overlap US hours when something needs it. Thereâs an annual learning budget for courses, conferences, and certifications, and the occasional out-of-hours moment when a production incident needs attention, typically only a handful of times a year and always with escalation support behind you.
Youâd own the entire IT and access surface of a live fintech protocol with over $1B in real assets onchain: one company instead of thirty clients, crypto-grade security practices, and no change-approval bureaucracy between you and a better setup. Youâll work directly with a senior DevOps & Security engineer, with real room to grow. Itâs hands-on experience you wonât get in many places, in a small, fast-moving, well-funded team, fully remote, with real autonomy over the systems you look after.
âŹ50,000 - âŹ60,000 a year
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Coordinates volunteer recruitment, program development, and volunteer placements to support immigrant services and community engagement initiatives.
Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?
If you answered âyesâ, to any of the above, World Relief, and millions of people around the world need you.
At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering.
If youâre looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today.
ORGANIZATION SUMMARY
World Relief is a global Christian humanitarian organization whose mission is to boldly engage the worldâs greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.
Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.
POSITION SUMMARY:
The Volunteer Coordinator serves local churches and volunteers through volunteer and intern coordination. This individual works to empower the Church & local community to serve immigrants in the Triangle alongside World Relief.
The is a hybrid role- 4 days in office, 1 work from home.
1. Volunteer Program Development:
⢠In conjunction with World Relief Durham program managers, identify and prioritize the ongoing needs for volunteers.
⢠Design and direct long-term and recurring volunteer opportunities and programs for individuals, groups, and interns. These will include traditional volunteer opportunities (Good Neighbor Teams and Friendship Partners), ongoing program needs (drivers, childcare workers, accompaniment volunteers, etc.), and single events
⢠With supervisor, develop ongoing and annual metrics for each of the volunteer needs, and ensure that these metrics are met.
2. Volunteer Recruitment:
⢠Develop and carry out a dynamic and active volunteer recruitment plan with local churches and organizations, at World Relief Durham events, on social media (as appropriate), and by following up with individuals who have expressed interest.
⢠Speak at church and community activities, table at events to recruit volunteers, and meet with church and community leaders to communicate the opportunities for volunteering.
⢠Guide new volunteers through the volunteer application process and background checks with regular communication and record-keeping.
⢠Maintain database and monitor tasks needed to be completed by candidates/volunteers, including online volunteer interest forms, applications, training completion, background checks, logging volunteer hours, and more.
⢠Develop and lead regular volunteer trainings, either virtually or in person, using courses that have been developed in-house or by World Relief home office.
⢠Connect volunteers to appropriate volunteer opportunities
⢠Provide ongoing coaching and support to volunteers throughout their volunteer experience
⢠Collect volunteer quotes, photos, and stories to share in office communications
⢠Participate in World Relief Home Office volunteer mobilization and community engagement teams
⢠As needed, conduct written and in person driving tests for volunteers and interns who will be driving clients.
3. Interns:
⢠In conjunction with WRD program managers, determine the internship needs for each program
⢠Serve as the initial point of contact in the recruitment and onboarding of interns with local universities and organizations
⢠Train, equip, and when appropriate, supervise interns
4. Welcome Houses :
⢠Serve as the primary point of contact with churches and individuals that have made houses available for temporary housing.
⢠Resolve scheduling and interpersonal issues that arise.
World Relief offers a competitive benefits package and employee discount program for full-time employees.
World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.
\*\*\*
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.
Provides administrative and COI processing support to U.S. insurance operations, managing certificates, client communications, renewals, and AMS data entry.
APPLICATION INSTRUCTIONS: If youâve already completed the 20four7VA Recruiting Processâincluding the Final Interviewâor have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If youâve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
đĄ Quick Tip: Upload your resume firstâthis will automatically populate most of the fields in the application form. Let the magic happen!
If youâre interested in this opportunity, click APPLY TO POSITION to proceed.
\*\*\******************************************************************
Independent Contractor â CPT-11530 Commercial Insurance Administrative & COI Processing VA/Business Support VA/Junior-Senior Level (Remote).
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
We are seeking a detail-oriented and reliable Commercial Insurance Administrative & COI Processing VA to provide ongoing administrative support to a U.S.-based insurance operation.
The VA will assist with Certificates of Insurance (COIs), loss control and inspection follow-ups, commercial client and carrier communications, renewal information gathering, shared inbox management, endorsement requests, and agency management system (AMS) data entry.
The ideal candidate has at least 2 years of remote administrative or virtual assistant experience, preferably supporting U.S.-based insurance brokers, agencies, or back-office operations. Experience working with U.S. insurance Agency Management Systems (AMS), particularly Applied Epic, and carrier portals is highly preferred.
This is a long-term, ongoing position for someone who is highly organized, accurate, proactive, and comfortable communicating professionally with U.S. clients and insurance carriers.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Contractors will be required to provide services that align with the following client tasks:
1. Certificates of Insurance (COI) Processing Intake & Verification
Issuance
Tracking & Delivery
2. Loss Control & Inspection Recommendations Carrier Follow-Up
Client Outreach
Status Tracking
3. Insurance Carrier & Client Follow-Ups
4. Renewal Information Gathering
5. Shared Inbox Management
6. Agency Management System & Data Entry
7. Endorsement Request Intake
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
The Contractor must demonstrate proficiency in the following, depending on the Clientâs requirements:
Required Software & Applications: Use the same software and applications currently used by the existing VAs.
Note: The Company will make reasonable efforts to align the Assigned VAâs schedule with the Clientâs preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Manages IT operations, user access, and identity across cloud/SaaS systems while building automation tools to reduce repetitive requests.
At Centrifuge, weâre not just talking about tokenization; weâre making it real. In the past year alone, weâve partnered with S&P Dow Jones Indices, announced the first tokenized S&P 500 Index Fund, brought Janus Hendersonâs AAA CLO strategy onchain, and crossed $1.7B in TVL. Weâre also well-funded, backed by leading investors such as ParaFi Capital, Greenfield, Circle Ventures, and Coinbase. Weâre live across more than ten blockchains and building the open infrastructure for real-world assets at scale. Weâre looking for a hands-on IT & Automation Engineer to own the systems a fast-moving 20 person team runs on. Youâll own identity, access, and IT operations across our entire SaaS and cloud stack, and your mandate is to automate the repetitive parts away. This is not a ticket mill: expect 2 to 3 requests a day, high trust, high stakes, and the freedom to build the tooling that makes your own queue smaller. Youâll work directly with our DevOps & Security lead, in a company where the security bar is set by a live fintech protocol.
Youâll be the person who keeps IT and operations running for a real production fintech company: access requests, user lifecycle, SaaS administration, and the routine deployments and infrastructure tasks the engineering org depends on. The queue is the job, and automation makes the queue smaller. In your first months youâll build self-service workflows (Slack bots, Terraform for Google Workspace, small API integrations) that remove a meaningful slice of the recurring requests for good.
Youâll also work hands-on across our GCP and Cloudflare stack with increasing autonomy: routine deployments, DNS changes, CI fixes, and larger infrastructure changes that you prepare and our security lead reviews. Over time the role grows in two directions: deeper into security operations (access governance, compliance engineering, working through SOC 2 hands-on) and deeper into automation, owning the tooling the company runs on. Bigger infrastructure changes you prepare together with our security lead, who owns the architecture. If youâre process-oriented, like owning systems end to end, and get satisfaction from replacing manual work with something you built, this is the role.
Tech stack: Google Workspace, GitHub, GCP, Cloudflare, GitHub Actions, Docker, Terraform, Python/Bash, Slack APIs, plus Web3 tooling.
This is a full-time, permanent role. We work fully remote with a European base, generally around 09:00 to 17:00 local time, with the flexibility to overlap US hours when something needs it. Thereâs an annual learning budget for courses, conferences, and certifications, and the occasional out-of-hours moment when a production incident needs attention, typically only a handful of times a year and always with escalation support behind you.
Youâd own the entire IT and access surface of a live fintech protocol with over $1B in real assets onchain: one company instead of thirty clients, crypto-grade security practices, and no change-approval bureaucracy between you and a better setup. Youâll work directly with a senior DevOps & Security engineer, with real room to grow. Itâs hands-on experience you wonât get in many places, in a small, fast-moving, well-funded team, fully remote, with real autonomy over the systems you look after.
âŹ50,000 - âŹ60,000 a year
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Manages global procurement operations and vendor relationships for phone/communication technology across multiple countries and offices.
Manages global procurement strategy and vendor relationships for phone services across multiple countries.
Executive Assistant manages CEO priorities, calendars, communications, CRM data, and sales proposals while identifying operational efficiency improvements.
Position Type: Full-Time, Remote
Working Hours: U.S. Central Time Business Hours
At Pavago, one of our clients is hiring an Executive Assistant to provide high-level support to the CEO of a well-established commercial furniture manufacturerâs representative group serving six U.S. states.
This is more than a traditional administrative role.
Youâll serve as the CEOâs trusted partnerâmanaging executive priorities, coordinating communication, overseeing calendars, supporting proposals, maintaining CRM data, and improving day-to-day business operations.
Youâll also play a key role in keeping projects organized, preparing business documents, managing sales-related administrative tasks, and identifying opportunities to improve efficiency through technology and AI.
If youâre highly organized, proactive, detail-oriented, and enjoy helping executives operate at their best, this role is a strong fit.
Previous experience as an:
Fluent written and spoken English.
Experience using CRM platforms such as:
Strong Microsoft Office skills, including:
Experience managing executive calendars and scheduling.
Comfortable using AI productivity tools such as ChatGPT, Copilot, or similar.
Strong organizational skills with exceptional attention to detail.
Ability to quickly learn new software and business processes.
Professional email writing and communication skills.
Availability during U.S. Central Time business hours.
Experience supporting executives in a B2B sales environment.
Experience preparing:
Industry experience in:
Experience generating CRM and sales pipeline reports.
Project coordination or client relationship management experience.
Experience improving administrative processes and workflows.
In short: Youâll keep the CEO organized, support business operations, manage critical administrative workflows, and help the company operate more efficiently through strong execution and continuous process improvement.
High-trust partnership with the CEO.
Significant ownership across executive support and business operations.
Opportunity to improve systems using AI and modern productivity tools.
Exposure to sales operations, CRM management, and business process improvement.
Fully remote role with long-term growth opportunities.
Career progression into:
After submitting your application, youâll receive an email invitation from Spark Hire to record a short 3â5 minute Intro Video. This is the first step in our hiring process and can be completed whenever itâs convenient for you.
Instead of multiple initial screening calls, youâll have one opportunity to introduce yourself, discuss your experience supporting executives, managing calendars and inboxes, coordinating operations, working with CRM systems, and improving administrative processes. Youâll also have the opportunity to highlight how youâve used AI tools to improve productivity and support business operations. Your video will be reviewed by the hiring team before moving to the client interview.
You can record your video as many times as youâd like before submitting itâonly your final version will be reviewed.
Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.
If youâre passionate about executive support, enjoy creating structure in fast-moving environments, and want to play a critical role in helping leadership operate more effectively, weâd love to hear from you. Apply today and become a trusted partner to a growing business.
Builds and maintains Gainsight customer success platform content including playbooks, health rules, and alerting logic to drive customer lifecycle strategy at scale.
The worldâs most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clientsâ own research content.
The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!
About the Role:
Weâre seeking a Customer Success Platform Content Implementation Manager to own the build, quality, and ongoing maintenance of our Gainsight contentâ including playbooks, health rules, and human handoff alerting logic. This role sits at the intersection of customer marketing and RevOps, translating lifecycle strategy into scalable, reliably-functioning CSP content. Youâll be the Customer Marketing content builder in Gainsight, ensuring every playbook is built to specification, monitoring and reporting on their success to lifecycle managers and CS counterparts.
What Youâll Do:
For base compensation, we set standard ranges for all roles based on function and level benchmarked against similar stage growth companies and internal comparables. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors including candidate experience/expertise and may vary from the amounts listed below.
You may also be offered a performance-based bonus, equity, and a generous benefits program.
Base Compensation Range
$99,200â$124,000 USD
AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSenseâs commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination.
In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.
Recruiting Scams and Fraud
We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note:
If you believe youâve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense pleaseâŻcontact us. Your security and trust matter to us.
Manages marketplace operations and logistics for a healthcare services platform, overseeing processes and workflows to ensure smooth platform functionality.
Oversees marketplace operations, manages processes, vendor relationships, and day-to-day logistics for a healthcare-focused platform.
Coordinates provider enrollment and credentialing requests with insurance payers, ensuring compliance and maintaining accurate provider information across healthcare networks.
About Our Company:
At Infinx, weâre a fast-growing company focused on delivering innovative technology solutions to meet our clientsâ needs. We partner with healthcare providers to leverage automation and intelligence, overcoming revenue cycle challenges and improving reimbursements for patient care. Our clients include physician groups, hospitals, pharmacies, and dental groups.
Weâre looking for experienced associates and partners with expertise in areas that align with our clientsâ needs. We value individuals who are passionate about helping others, solving challenges, and improving patient care while maximizing revenue. Diversity and inclusivity are central to our values, fostering a workplace where everyone feels valued and heard.
A 2025 Great Place to Work ÂŽ
In 2025, Infinx was certified as a Great Place to WorkÂŽ in both the U.S. and India, underscoring our commitment to fostering a high-trust, high-performance workplace culture. This marks the fourth consecutive year that Infinx India has achieved certification and the first time the company has earned recognition in the U.S.
Location: Fully remote role with expected work hours from 8:30 AM to 5PM CT Mon-Fri.
Summary Description:
The Provider Enrollment Specialist will be responsible for coordinating the requests for participation in health insurance network as a medical provider, monitoring, and maintaining the provider enrollment and re-enrollment process in a timely and compliance manner with all government and commercial payors. They will also review provider credentialing and/or recredentialing data for accuracy based on licensing requirements and various insurer payer requirements.
Job Responsibilities:
Skills and Education:
Company Benefits and Perks:
Joining Infinx comes with an array of benefits, flexible work hours when possible, and a genuine sense of belonging to a dynamic and growing organization.
If you are a dedicated and experienced Provider Enrollment Specialist ready to contribute to our mission and be part of our diverse and inclusive community, we invite you to apply and join our team at Infinx.
Manages fulfillment, inventory, and logistics for medical device surgical assets across global channels while ensuring regulatory compliance.
SI-BONE is a fast-growing, publicly traded medical device company that is an industry pioneer in minimally invasive sacropelvic solutions. Our mission is to help patients rise up and reach for the stars, and our vision is to work together as the global leader to make sacropelvic conditions universally recognized and effectively treated through innovation, evidence, education, and advocacy.
Field Operations Specialist
SI-BONE is seeking a Field Operations Specialist to support our global fulfillment operations, helping ensure reliable support for surgical procedures through efficient, compliant, and timely delivery of medical products and assets. This role supports day-to-day fulfillment, asset and loaner kit management, and field inventory activity across both commercial and clinical channels.
This individual will work closely with field teams, warehousing and logistics partners, and internal stakeholders to keep orders moving and assets available. The ideal candidate has experience in medical device or other regulated operations, a working understanding of quality and regulatory requirements, and strong attention to detail in supply chain execution.
All duties must be performed in compliance with worldwide regulatory requirements as included in the scope of the SI-BONE Quality Manual.
General Responsibilities:
SI-BONE is seeking a Field Operations Specialist to support our global fulfillment operations, helping ensure reliable support for surgical procedures through efficient, compliant, and timely delivery of medical products and assets. This role supports day-to-day fulfillment, asset and loaner kit management, and field inventory activity across both commercial and clinical channels.
This individual will work closely with field teams, warehousing and logistics partners, and internal stakeholders to keep orders moving and assets available. The ideal candidate has experience in medical device or other regulated operations, a working understanding of quality and regulatory requirements, and strong attention to detail in supply chain execution.
All duties must be performed in compliance with worldwide regulatory requirements as included in the scope of the SI-BONE Quality Manual.
Key Responsibilities and Skills:
Fulfillment and Inventory Operations
Reverse Logistics and Asset Recovery
Loaner Program Management
Loose Inventory and Ad Hoc Support
Customer and Field Support
Process Improvement and Compliance
Identify and support continuous improvement opportunities across fulfillment and asset operations.
Perform all work in alignment with quality system requirements and regulatory standards (FDA, ISO, EU MDR).
Support internal and external audits as needed.
Contribute to SOP creation and revisions related to fulfillment and inventory management.
Qualifications and Attributes:
Salary range:Â $58,000 - $68,000. The compensation range for this position is specific to the location and is in good faith what SI-BONE expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions, including job-related knowledge; skillset; experience, education and training; certifications; and other relevant business and organizational factors.
Supplemental pay: bonus and stock
There are potential risks associated with the iFuse Implant System. It may not be appropriate for all patients and all patients may not benefit. For additional information on the company or the products including risks and benefits, please visit www.si-bone.com/risks.
We are aware of active recruitment scams using the SI-BONE name, in which individuals pose as our recruiters and post fake remote job openings and make fake job offers on the Internet. Please note, we will never make an offer of employment without conducting multiple rounds of interviews face-to-face using secure video-conferencing technology. We will never ask candidates to cash checks or make a payment in order to be considered for a position. SI-BONE only uses company email addresses, which contain â@si-bone.comâ to communicate with candidates.
If you believe youâve been a victim of a phishing scam, please visit the Cybersecurity & Infrastructure Security Agency at https://www.cisa.gov/be-cyber-smart/report-incident learn how to report it.
Provides administrative and operational support to company founders, managing schedules, communications, and executive priorities.
Manages IT infrastructure, Windows systems, Active Directory, and VMware virtualization for enterprise operations.
Manages marketplace operations and visit delivery for healthcare client programs, owning SLA commitments, cost performance, and clinician roster health.
Job Title: Marketplace Operations Manager II
Job Location (Remote): Remote, USA
About the Company
Wheel is evolving the traditional care ecosystem by equipping the nationâs most innovative companies with a premier platform to deliver high-quality virtual care at scale. We offer proven strategies and cutting-edge technologies to foster consumer engagement, build brand loyalty, and maximize return on investment. Wheel solutions include configurable virtual care programs, an intuitive consumer interface, and access to a nationwide network of board-certified clinicians. Discover how Wheel is transforming the future of healthcare by visiting www.wheel.com.
Weâre looking for a Marketplace Operations Manager II to own visit delivery for a defined set of Wheelâs client programs. This is an operatorâs role for someone who wants day-to-day ownership of critical business outcomes - and can carry that accountability even when some levers live with peer functions. Youâll take on the complex, ambiguous problems that come with scaling a fast-growing telehealth marketplace - from stabilizing a roster through demand volatility, to leading cross-functional projects that shape how Marketplace Operations scales next.
You will own the visit delivery SLA commitments, program-level consult cost performance, and the roster health for your clients. Separate functions on the team own overall clinician supply forecasting, clinician performance management, and scheduling - freeing you up to optimize their use within your programs.
This is a role for someone who wants to run marketplace operations for key clients end-to-end: launching and configuring new client programs, writing the operational playbooks your programs run on, and deploying incentive spend within guardrails - while trusting peer functions to own adjacent responsibilities in order for you to maintain a singular, maniacal focus on client performance.
Program Performance and Delivery
Own marketplace performance outcomes (contractual and otherwise) for your assigned client programs: SLA attainment, program-level clinician pay cost, and roster/staffing health.
Own roster composition and staffing strategy for your programs, building and adjusting rosters to ensure SLA through client growth, churn, and short-term volatility.
Own operational data analytics and reporting for your programs - pulling and interrogating utilization, breach-pattern, and profitability data yourself and turning it into recommendations and actions
Own the operating rhythm and upward performance visibility for your programs: recurring performance reviews of SLA, utilization, and cost that turns into actions.
Partner with the Capacity Planner to understand near-term volatility and how it may affect client demand (ie demand surges, modality changes, etc) and own the operational response for your programs (escalation thresholds, incentive levers, roster mix) to keep the program on track.
Cost and Incentives
Optimize program-level clinician pay cost and deploy consult incentive spend within a defined budget.
Own the cost plan for your programs and be accountable to variance - partner with the Director of Marketplace on expected cost-per-consult, and keep your lever costs calibrated so you know how to deploy your incentives appropriately.
Real-Time Response and Agent Oversight
Author the real-time escalation and response playbook your programs run on: thresholds, approved corrective actions, escalation triggers. Real-time monitoring and AI agents execute against the playbook you write, and you refine how they act on your programs as their capabilities grow.
Review how the agents act on your programs - audit their decisions for quality, catch policy drift or mistakes early, and feed corrections back into the playbook and the agent logic. Youâre the human-in-the-loop that keeps automated responses trustworthy on your book.
Partner with clinician management peers to relay clinician performance observations that impact your programs and to identify roster improvements that will drive your client performance.
Client Launches and Partnership
Partner with Customer Success as the operational counterpart on the clientâs commercial relationship - supporting quarterly business reviews and the real-world story behind client performance.
Own launch supply-readiness with Provider Operations and the Capacity Planner - ensuring clinicians are credentialed, licensed, and activated in the right states, at the volume the program needs, before go-live.
Lead new-client implementation - configuration and setup - as part of cross functional onboarding teams, and own expansions for programs you already run.
Support strategic projects across Marketplace Operations as they arise.
 An operator with experience working in fast-paced, high-demand environments - someone who digs into the details to find root cause, spots broken or inefficient processes, and builds the fix rather than just flagging the problem.
Experience owning end-to-end operational performance in a marketplace, logistics, or two-sided platform environment (delivery, rideshare, staffing, workforce management) - direct accountability for SLA, throughput, or cost.
Strategic thinker who connects day-to-day program performance to the bigger picture - you can zoom out from a single roster or escalation to spot the pattern worth fixing structurally, and zoom back in to execute it.
A strong cross-functional partner and team player - you know how to work through peer teams and different personalities to drive your programâs outcomes, even when you donât own every lever yourself.
Strong data fluency. You pull and interrogate your own SLA, completion, utilization, and cost-to-plan data and drive decisions from it - hands-on with SQL, Looker, and Excel - rather than waiting for someone to translate it for you.
A direct, clear communicator who authors and revises the procedures your programs run on - escalation playbooks, response plans, launch runbooks - rather than only following ones someone else wrote.
Donât let these stand in your wayâtheyâre just added bonuses! If you meet most of the core requirements, we encourage you to apply.
Exposure to multi-state licensure, credentialing, or other regulated-workforce dynamics.
Experience launching or configuring new client programs in a marketplace or platform business.
Healthcare, telehealth, or regulated-workforce experience.
Marketplace or platform experience.
Pay Range: $122,075- $155,000 plus equity
Final offer amounts are determined by multiple factors including, but not limited to, the scope and responsibilities of the role, the selected candidateâs work experience, education and training, the work location as well as market and business considerations.
Wheel is unable to consider sponsoring a new qualified applicant for employment authorization for this position.
As an employee of Wheel, youâll enjoy our Total Rewards Program to help secure your financial future and preserve your health and well-being, including:
Medical, Dental and Vision
Ancillary: Life, Short and Long Term Disability
401K match
Flexible PTO
Parental Leave
Stock options
Additional programs and perks
Wheel is committed to equal employment opportunities for all team members. Every decision we make regarding employment is solely based on merit, competence, and performance. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.
Research shows that underrepresented groups typically apply only if they meet 100% of the criteria listed. At Wheel, we encourage women, people of color, and LGBTQ+ job seekers to apply for positions even if they donât check every box for the role.
Manages IT infrastructure, endpoints, and business systems for a remote workforce while partnering with security on compliance and automation.
Data privacy has become one of the most strategic challenges facing modern enterprises, sitting at the intersection of AI governance, data operations, and customer trust. As companies adopt AI at scale, they need new ways to automate privacy and manage risk without slowing innovation. DataGrail has launched the first agentic privacy platform, and weâre entering a pivotal phase of growth as we scale toward the next stage of the business.
As an IT & Business Systems Manager, youâll independently own IT and Business Systems for DataGrail, including endpoints, applications, and day-to-day operations for our team â operating with significant autonomy and shaping how the function runs, Reporting to the VP of Engineering, youâll be the face of technology for DataGrailâs employees, the first call when something breaks, and the person building the automated, self-service systems that let the company scale without scaling manual support. Youâll partner closely with Security to build the controls DataGrail needs for ISO compliance, with real ownership over how this function evolves â and youâll extend the security engineering functionâs execution capacity, partnering hands-on across day-to-day security workstreams rather than simply implementing controls handed down from Security.
This is a chance to take a function in transition and build it into something modern: moving IT from reactive support to an automated, self-service operation, partnering directly with Security on ISO compliance, and growing the scope of the role as DataGrail scales.
Please note that the base compensation range below is a guideline and the final compensation will be based on factors such as qualifications, skill level, and competencies. Our compensation ranges apply to all US-based job postings regardless of state.
All full-time regular employees are eligible for equity, health, dental & vision insurance plans, remote-first working environment, 401k savings plan, parental leave, wellness benefits, flexible time off, paid holidays, and a work from home stipend. Benefits are subject to change.
Compensation Range
$130,000â$175,000 USD
DataGrail is the Agentic Data Privacy Platform. We help the worldâs leading brands such as HubSpot, FanDuel, Dexcom, Major League Soccer, and Okta automate privacy and control risk with secure, human-governed AI that scales.
Powered by Vera, the complete privacy AI agent, and underpinned by an unrivaled 2,500+ integrations and no-compromise security architecture, DataGrail is built to solve complex privacy challenges that others canât. DataGrail is rated 4.8â5 stars on G2 and is a two-time recognized privacy leader by IDC.
DataGrail provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Obtains and manages medical documentation from healthcare providers to process speech device sales and secure insurance funding for clients.
Lingraphica is a mission-driven organization that provides speech-generating devices to help improve communication, speech, and quality of life for people with communication impairments. Lingraphica is a leader in augmentative and alternative communication (AAC) technology, helping people with aphasia and other speech and language impairments communicate and engage more fully in daily life. Through a combination of innovative devices, software, and services, Lingraphica is focused on improving communication outcomes and supporting individuals, families, and care teams. We look for candidates who enjoy working in a fast-paced, goal-oriented environment, and who share our commitment to helping individuals on their communication journey.
Purpose:âŻThe Clinical Documentation Specialist, part of the Operations team, is responsible for obtaining medical documentation from provider offices to complete the sale and secure the funding of a Speech Generating Device. The role requires consistent communication with Speech Language Pathologists, Clients, Care Providers, and Prescribers. The ideal candidate will have experience with collecting and reviewing medical documentation, customer service, HIPAA (Health Insurance Portability and Accountability), and electronic paperwork filing.
Essential Duties & Responsibilities
Drives forward movement within the post-trial pipeline, proactively removing barriers and ensuring timely progression
Obtains medical records and prescriptions from Prescribers
Maintains accuracy of client records within CRM (HubSpot) in alignment with internal processes
Obtains information necessary to ensure pipeline progression
Maintains diligent organization of documents using Adobe and internal software tools
Accurately and timely documents activities and correspondence using companyâs internal software tools
Demonstrates urgency and ownership in supporting the end-to-end sales process, recognizing timely documentation submission and customer satisfaction as key drivers of revenue
Knowledge, Skills & Abilities:
Proficient in English with strong written and verbal communication skills, required
Excellent customer service skills and professionalism
Highly organized
Ability to interpret medical documentation and determine its adequacy for insurance approval and reimbursement purposes
Strong critical thinking and problem-solving skills
Effective written and verbal communication skills
Ability to effectively handle multiple and shifting priorities
Proficiency and comfortability in making and answering numerous phone calls throughout the workday
Ability to take on new challenges and work outside of oneâs comfort zone
Ability to resolve issues in a professional and timely manner
A team player with overall company goals in mind
Ability to maintain proper, courteous, and helpful telephone etiquette
Ability to demonstrate sense of urgency and willingness to go above and beyond to complete tasks
Ability to comfortably interface with various users across the organization
Education & Experience
High School Diploma, required.
Associateâs or Bachelorâs Degree, preferred
1-2 yearsâ experience in customer service or within the healthcare industry, required
Experience with Adobe, Microsoft Suite, HubSpot (or other CRM), cloud-based phone systems, video meetings (such as Zoom), & instant messaging systems (such as Slack), preferred.
Work Environment & Physical Demands
Work is performed remotely from a home office. The individual is expected to maintain a safe, productive workspace with reliable and secure internet access.
Travel
No travel is required for temporary positions.
Accommodations
To perform this job successfully, an individual must be able to perform each essential duty and physical demand satisfactorily. The requirements listed above are representative of the knowledge, skills, and/orâŻabilitiesâŻand physical demands required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
If you require an accommodation, please reach out to Human Resources at [email protected] for assistance. We are here to help!
Lingraphica and Pay Transparency
At Lingraphica, we are committed to fair and equitable compensation practices. The starting salary range for this position is $50,000 to $55,000 per year. Placement in the starting pay is based on factors such as experience, skills, education, and internal equity. We regularly review our compensation structures to ensure they align with industry standards, promote fairness, and support career growth. In addition to competitive base pay, we offer a comprehensive benefits package and a commitment to fostering an inclusive and supportive workplace. We encourage open conversations about compensation and are dedicated to maintaining transparency throughout the hiring process.
To learn more about Lingraphica, visit:Â www.lingraphica.com! To learn more about our benefits offerings, click here!
This Organization Participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Este empleador participa en E-Verify y proporcionarĂĄ al gobierno federal la informaciĂłn de su Formulario I-9 para confirmar que usted estĂĄ autorizado para trabajar en los EE. UU.
Owns visit delivery, SLA commitments, and roster health for telehealth client programs, managing operational performance and cross-functional scaling initiatives.
Job Title: Marketplace Operations Manager II
Job Location (Remote): Remote, USA
About the Company
Wheel is evolving the traditional care ecosystem by equipping the nationâs most innovative companies with a premier platform to deliver high-quality virtual care at scale. We offer proven strategies and cutting-edge technologies to foster consumer engagement, build brand loyalty, and maximize return on investment. Wheel solutions include configurable virtual care programs, an intuitive consumer interface, and access to a nationwide network of board-certified clinicians. Discover how Wheel is transforming the future of healthcare by visiting www.wheel.com.
Weâre looking for a Marketplace Operations Manager II to own visit delivery for a defined set of Wheelâs client programs. This is an operatorâs role for someone who wants day-to-day ownership of critical business outcomes - and can carry that accountability even when some levers live with peer functions. Youâll take on the complex, ambiguous problems that come with scaling a fast-growing telehealth marketplace - from stabilizing a roster through demand volatility, to leading cross-functional projects that shape how Marketplace Operations scales next.
You will own the visit delivery SLA commitments, program-level consult cost performance, and the roster health for your clients. Separate functions on the team own overall clinician supply forecasting, clinician performance management, and scheduling - freeing you up to optimize their use within your programs.
This is a role for someone who wants to run marketplace operations for key clients end-to-end: launching and configuring new client programs, writing the operational playbooks your programs run on, and deploying incentive spend within guardrails - while trusting peer functions to own adjacent responsibilities in order for you to maintain a singular, maniacal focus on client performance.
Program Performance and Delivery
Own marketplace performance outcomes (contractual and otherwise) for your assigned client programs: SLA attainment, program-level clinician pay cost, and roster/staffing health.
Own roster composition and staffing strategy for your programs, building and adjusting rosters to ensure SLA through client growth, churn, and short-term volatility.
Own operational data analytics and reporting for your programs - pulling and interrogating utilization, breach-pattern, and profitability data yourself and turning it into recommendations and actions
Own the operating rhythm and upward performance visibility for your programs: recurring performance reviews of SLA, utilization, and cost that turns into actions.
Partner with the Capacity Planner to understand near-term volatility and how it may affect client demand (ie demand surges, modality changes, etc) and own the operational response for your programs (escalation thresholds, incentive levers, roster mix) to keep the program on track.
Cost and Incentives
Optimize program-level clinician pay cost and deploy consult incentive spend within a defined budget.
Own the cost plan for your programs and be accountable to variance - partner with the Director of Marketplace on expected cost-per-consult, and keep your lever costs calibrated so you know how to deploy your incentives appropriately.
Real-Time Response and Agent Oversight
Author the real-time escalation and response playbook your programs run on: thresholds, approved corrective actions, escalation triggers. Real-time monitoring and AI agents execute against the playbook you write, and you refine how they act on your programs as their capabilities grow.
Review how the agents act on your programs - audit their decisions for quality, catch policy drift or mistakes early, and feed corrections back into the playbook and the agent logic. Youâre the human-in-the-loop that keeps automated responses trustworthy on your book.
Partner with clinician management peers to relay clinician performance observations that impact your programs and to identify roster improvements that will drive your client performance.
Client Launches and Partnership
Partner with Customer Success as the operational counterpart on the clientâs commercial relationship - supporting quarterly business reviews and the real-world story behind client performance.
Own launch supply-readiness with Provider Operations and the Capacity Planner - ensuring clinicians are credentialed, licensed, and activated in the right states, at the volume the program needs, before go-live.
Lead new-client implementation - configuration and setup - as part of cross functional onboarding teams, and own expansions for programs you already run.
Support strategic projects across Marketplace Operations as they arise.
 An operator with experience working in fast-paced, high-demand environments - someone who digs into the details to find root cause, spots broken or inefficient processes, and builds the fix rather than just flagging the problem.
Experience owning end-to-end operational performance in a marketplace, logistics, or two-sided platform environment (delivery, rideshare, staffing, workforce management) - direct accountability for SLA, throughput, or cost.
Strategic thinker who connects day-to-day program performance to the bigger picture - you can zoom out from a single roster or escalation to spot the pattern worth fixing structurally, and zoom back in to execute it.
A strong cross-functional partner and team player - you know how to work through peer teams and different personalities to drive your programâs outcomes, even when you donât own every lever yourself.
Strong data fluency. You pull and interrogate your own SLA, completion, utilization, and cost-to-plan data and drive decisions from it - hands-on with SQL, Looker, and Excel - rather than waiting for someone to translate it for you.
A direct, clear communicator who authors and revises the procedures your programs run on - escalation playbooks, response plans, launch runbooks - rather than only following ones someone else wrote.
Donât let these stand in your wayâtheyâre just added bonuses! If you meet most of the core requirements, we encourage you to apply.
Exposure to multi-state licensure, credentialing, or other regulated-workforce dynamics.
Experience launching or configuring new client programs in a marketplace or platform business.
Healthcare, telehealth, or regulated-workforce experience.
Marketplace or platform experience.
Pay Range: $122,075- $155,000 plus equity
Final offer amounts are determined by multiple factors including, but not limited to, the scope and responsibilities of the role, the selected candidateâs work experience, education and training, the work location as well as market and business considerations.
Wheel is unable to consider sponsoring a new qualified applicant for employment authorization for this position.
As an employee of Wheel, youâll enjoy our Total Rewards Program to help secure your financial future and preserve your health and well-being, including:
Medical, Dental and Vision
Ancillary: Life, Short and Long Term Disability
401K match
Flexible PTO
Parental Leave
Stock options
Additional programs and perks
Wheel is committed to equal employment opportunities for all team members. Every decision we make regarding employment is solely based on merit, competence, and performance. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.
Research shows that underrepresented groups typically apply only if they meet 100% of the criteria listed. At Wheel, we encourage women, people of color, and LGBTQ+ job seekers to apply for positions even if they donât check every box for the role.
