Here at Scout Motors, we’re carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and trucks and will do so once again.

But Scout is more than just a brand, it’s a legacy steeped in a culture of exploration, caretaking, and hard work.

The Scout brand is all about respect. Respect for the past and the future by taking an iconic American brand that hasn’t been around for a while, electrifying it, digitizing it, and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. Respect for both work and play, with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute. And respect for our customers by developing two powertrains that meet their requirements — an all-electric powertrain as well as the Harvester™ range extender powertrain which includes a built-in gas-powered generator with an estimated 500 miles of combined range.

At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate. What makes a Scout employee? Someone who is a visionary and a leader, who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion.

Join us at Scout Motors and be part of shaping the future of transportation. If you’re ready to drive change and make history, apply now!

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Lead delivery of Scout’s Automotive Cloud and Connected Services initiatives, driving end-to-end execution across vehicle, cloud, mobile, and digital ecosystems.
• Ensure cross-functional alignment across Commercial Operations, Product, Engineering, IT, Rivian-Volkswagen Tech JV (RVT), and external partners, enabling seamless integration of connected vehicle capabilities and customer-facing services.
• Lead day-to-day program execution across a multi-workstream environment (e.g., OTA, diagnostics, mobile apps, data platforms, cloud architecture).
• Run weekly cross-functional workgroups and maintain alignment across all delivery workstreams & teams.
• Establish and enforce clear governance structures, roles, and ownership.
• Partner with leadership to align priorities across workstreams (e.g., OTA, data, mobile, user management, diagnostics, security).
• Coordinate delivery across internal and partner ecosystems.
• Serve as a standing presenter in regular leadership reviews and monthly updates.
• Provide clear visibility into:
  • Program status
  • Risks and issues
  • Dependencies and decision points
• Translate complex technical requirements into concise, executive-ready insights.
• Proactively identify and mitigate risks across integrated workstreams.
• Ensure structured documentation, reporting, and stakeholder communication aligned to vehicle milestones.
• Prevent delivery bottlenecks through early escalation and issue resolution.
• Reinforce consistent program and project management standards across teams.
• Lead adoption of new tools, processes, and operating models (e.g., Jira alignment, Confluence management, & governance structures).
• Drive stakeholder engagement and enablement across evolving teams.
• Support transition to scalable, repeatable delivery frameworks for future roadmap growth.

Location & Travel Expectations:

• This role will be based out of the Scout Motors location in Fremont, California.
• This role requires 4-5 days per week in the office, with regular in-person meetings and events.
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here’s what else you’ll bring:

• Bachelor’s degree in Engineering, Computer Science, Information Systems, Business, or a related field.
• 12+ years leading complex, cross-functional programs in software, cloud, or digital environments.
• Proven experience managing multi-system integrations (cloud, APIs, backend, mobile, or vehicle systems).
• Strong proficiency in leveraging enterprise project management, collaboration, and business intelligence tools to drive execution and executive visibility (e.g., Jira, Confluence, Smartsheet, Asana, PowerBI, Tableau).
• Strong understanding of:
  • Software development lifecycle (SDLC)
  • Cloud architecture and distributed systems
  • Data integration and platform ecosystems
• Demonstrated ability to lead through organizational ambiguity and evolving structures
• Strong executive communication and stakeholder alignment skills

Preferred:

• Master’s degree (MBA, Engineering, or related field).
• Certifications (PMP, Agile, SAFe, Prosci/OCM).
• Experience in automotive, connected vehicle, IoT, or mobility ecosystems
• Familiarity with:
  • OTA systems, telemetry, diagnostics, or subscription platforms
  • Cloud delivery in highly integrated environments
• Experience working across Engineering, IT, Product, and Commercial organizations simultaneously
• Proficiency with Jira / Confluence and structured PMO reporting

What you’ll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate’s skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $140,000.00 - $170,000.00

Internal leveling code: IC7

Notice to applicants:

• To be considered for career opportunities at Scout Motors, applicants must be 18 years of age or older.
• Residing in San Francisco: Pursuant to the San Francisco Fair Chance Ordinance, Scout Motors will consider for employment qualified applicants with arrest and conviction records.
• Residing in Los Angeles: Scout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance.
• Residing in New York City: This role is not eligible for remote work in New York City.

Equal Opportunity

Scout Motors is committed to employing a diverse workforce and is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, pregnancy, or any other characteristics protected by law.Scout Motors is committed to compliance with allapplicable fair employment practice laws. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact ScoutAccommodations@scoutmotors.com.

Why Mozilla?

Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people.

The Mozilla Corporation is wholly owned by the non-profit 501© Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms.

About this team and role:

The Mozilla Trust & Safety team helps Mozilla build and operate products that prioritize people’s safety, privacy, and agency. We partner with product, engineering, legal, and policy teams to understand potential risks across our products and services, and we design policies, processes, and technical capabilities that reduce harm while advancing Mozilla’s mission.

As a Staff Program Manager, you’ll design and implement safety and compliance initiatives across a diverse portfolio of products, from trustworthy AI to marketplace integrity. You will partner closely with cross-functional teams to collaboratively manage and optimize our Trust & Safety programs, including policy implementation, content moderation, and regulatory compliance.

This position requires a unique blend of prior Trust & Safety experience, strong program management skills, and problem-solving abilities. Our ideal candidate is a strategic thinker and self-starter who thrives in complex, ambiguous environments. You will be responsible for implementing strategic safety programs at scale, partnering with stakeholders from product, legal, policy, and engineering teams to navigate evolving risks and regulations, address emerging threats, and contribute to a culture of safety by design.

What you’ll do:

• Manage key Trust & Safety programs to reduce harmful experiences for our users.
• Collaborate with cross-functional partners (e.g., Product, Engineering, Legal, and others) to proactively identify and mitigate risks to user safety.
• Apply data-driven frameworks to assess program effectiveness and identify areas for improvement, in alignment with broader company goals and business objectives.
• Stay informed about industry best practices and emergent risks associated with new technology products and contexts.

What you’ll bring:

• 5+ years of experience in Trust & Safety operations or a related role.
• Familiarity with content moderation ecosystems, including policy implementation standards and scaled review systems.
• Experience using metrics, dashboards, or reporting to identify trends and improve outcomes.
• Ability to analyze and improve end-to-end Trust & Safety systems, including policies, review processes, and tooling.
• Strong understanding of online safety issues, such as data privacy, misinformation, and fraud.
• Strong understanding of AI safety issues, such as fairness, accountability, and transparency.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong written and verbal communication skills.
• Ability to work independently and as part of a team.
• Experience collaborating with diverse stakeholder groups.
• Experience working in a fast-paced and dynamic environment.
• Demonstrated ability to operate across a wide range of Trust & Safety projects, quickly adapting to new problem spaces, policy areas, and operational needs.

What you’ll get:

• Generous performance-based bonus plans to all eligible employees - we share in our success as one team
• Rich medical, dental, and vision coverage
• Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
• Quarterly all-company wellness days where everyone takes a pause together
• Country specific holidays plus a day off for your birthday
• One-time home office stipend
• Annual professional development budget
• Quarterly well-being stipend
• Considerable paid parental leave
• Employee referral bonus program
• Other benefits (life/AD&D, disability, EAP, etc. - varies by country)

About Mozilla

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.

Commitment to diversity, equity, inclusion, and belonging

Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission.  We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodation@mozilla.com to request accommodation.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws.  Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

Group: C

#LI-REMOTE

Req ID: R3161

Hiring Ranges:

Remote Germany

€74.000—€99.000 EUR

Description

Join our fully remote, mission-driven team dedicated to pioneering sustainable inflight service management. Work on innovative technology solutions with global impact, collaborate within a diverse, international environment, and continuously enhance your skills through ongoing learning opportunities.

Headquartered in Zurich, Switzerland with team members across 11 countries, we offer a dynamic and engaging company culture that celebrates creativity, collaboration, and inclusion. We’re still founder‑led, moving fast, and now entering a phase where engineering needs to scale in a structured, predictable, and sustainable way.

That’s why we’re hiring a Head of Engineering.

Over the next two years, our goal is to significantly increase engineering capacity while improving predictability, reliability, and ownership. This role is central to making that happen.

About the role

We are on a mission to contribute to a zero-waste future by drastically reducing food waste, fuel consumption, costs, and most importantly, CO₂ emissions in the airline industry. Every role in our company is a direct contributor to this vision - and as a Head of Engineering, you’ll be at the heart of the team that makes it possible.

This role exists because we’ve outgrown a purely founder‑driven engineering setup.

As Head of Engineering, your job is to turn a strong group of engineers into a scalable engineering organization. You sit between the Head of Technology (founder team) and the engineering teams and your goal is to build the structures, leadership layers, and delivery discipline required to support continued growth. This is a leadership role, but not a purely administrative one: you should still be able to contribute and understand technical context, help the team make sound decisions, challenge assumptions, and guide complex topics when needed.

Key responsibilities

• Lead and scale the engineering organization with a strong focus on people leadership, organizational structure, and delivery predictability.

• Own engineering delivery at an organizational level, including capacity planning, prioritization, roadmap feasibility, and dependency management across multiple initiatives and projects.

• Directly manage and develop engineering leadership (Tech Leads and QA Leads), and evolve the management and ownership model as the organization grows.

• Work closely with the Head of Technology, Product, and leadership to translate business priorities into clear, realistic engineering plans and trade‑offs.

• Set clear standards together with teams for architecture, quality, reliability, and security, and ensure teams can execute against them independently.

• Be accountable for overall service reliability by ensuring appropriate ownership, escalation paths, and continuous improvement practices are in place.

• Lead hiring, onboarding, performance management, and career development to support sustainable team growth.

• Build and introduce the next layer of engineering capabilities beyond feature teams, including areas such as architecture, security, compliance (e.g. ISO or SOC 2 certification), and platform concerns.

• Strengthen engineering processes, decision‑making, and accountability to reduce reliance on individuals and founders.

• Foster a culture of clarity, ownership, and continuous improvement as the organization scales.

Key competencies

• 8+ years of professional experience in software engineering, including hands-on experience building and operating production web-based systems.

• 4+ years of experience in engineering leadership roles (e.g. Engineering Manager, Head of Engineering, Tech Lead with people management responsibility), with ownership over people, delivery, and planning.

• Strong background in delivery leadership, planning, and prioritization in SaaS or product‑focused environments.

• Solid understanding of software architecture and operating web‑based production systems in a Microsoft tech stack (Azure and .NET).

• Experience leading senior engineers or technical leads and helping them grow into broader leadership roles.

• Experience working closely with founders or executive leadership during a scaling phase.

• Financial and headcount planning experience within an engineering organization.

• Strong communication skills across technical and non‑technical stakeholders.

• Good understanding of security fundamentals and secure software delivery.

Nice-to-have:

• Experience in compliance‑minded or regulated environments (e.g. ISO 27001, SOC 2).

• Experience with CI/CD, infrastructure as code, or data platforms.

• Experience with Frontend technologies like Angular and Typescript

• Experience in B2B SaaS, remote‑first teams, or operationally intensive domains.

• Experience with AI tools supporting the SDLC process

Language

Min. English C1

Expected travel needs

2 annual one-week team events

Our Tech Stack

• C# (.NET 8–10), ASP.NET Core, Entity Framework Core

• Microsoft SQL Server, Azure Blob Storage

• Azure App Services & Functions, Docker

• Azure Service Bus, Terraform

• GitHub Actions, SonarQube, extensive unit & integration tests

• Angular Latest Version

• Databricks and Azure Fabric

Hiring Process

1. Recruiter Screen (45 mins)

2. Interview with the Hiring Manager (1 hour)

3. Technical interview (1 hour)

4. Management Leadership Interview (1 hour)

5. Discussion with founder(s) and peer(s) (1 hour)

LimeFlight is proud to be an equal opportunity employer.

We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work.

Join us and be part of a team committed to shaping a zero-waste future for aviation, where your ideas and passion truly matter.

Let’s talk!

About Us

Are you ready to build the future of supply chain? At Gather AI, we’re not just creating software, we’re pioneering a new era of warehouse intelligence. We’ve developed a groundbreaking, vision-powered platform that uses autonomous drones and existing equipment to capture real-time data, completely digitizing workflows that have historically been manual and error-prone. This means facilities operate smarter, safer, and more efficiently, ultimately redefining “on-time, in full” delivery.

If you’re looking for an opportunity to contribute to truly transformative technology and make a significant impact in a vital industry, Gather AI is the place for you. We’re leading the charge in the rapidly evolving robotics industry, and we invite you to join us in reshaping the global supply chain, one intelligent warehouse at a time.

About the Team

Our engineering organization spans autonomy, computer vision and machine learning, embedded and hardware systems, full-stack, and cloud, all working in parallel across multiple active product lines tied to live customer deployments. It’s a technically deep, fast-moving team where individual contributors carry real accountability and the work shows up directly in customer operations. We’re at the stage where the complexity of running concurrent programs across disciplines has outpaced informal coordination, and we’re ready to fix that.

About the Role

Most program management roles ask you to run a process someone else already built. This one asks you to build it. As Principal Technical Program Manager, you’ll design the operating system for how a growing robotics company plans, prioritizes, and delivers, starting from scratch and scaling it across every engineering team.

This is a high-visibility, Principal-level individual contributor role reporting into engineering leadership, with the scope to shape processes across the entire org and the option to grow into building out a broader program management function over time.

What You’ll Do

• Design and roll out a program-tracking system across concurrent R&D programs, with clear owners, milestones, and risk visibility
• Build a prioritization framework that makes trade-offs explicit whenever new customer-driven scope arrives
• Map cross-team dependencies across hardware, ML, and software before they become blockers
• Establish a standard escalation and post-mortem rhythm for customer go-lives, with a single named owner for each program
• Own the prioritization and roadmap operating cadence across R&D
• Drive deployment-efficiency and configuration-management improvements with Customer Success

What You’ll Need

• Hands-on experience with hardware or hardware-plus-software systems
• 10 years of combined engineering and technical program leadership experience, with a track record driving complex hardware, robotics, or ML-based programs. Ideal candidates may have started in engineering and transitioned into program management, so deep program management experience across the entire career is not required
• A track record standing up prioritization frameworks that force explicit trade-offs, not just a stack-ranked backlog, ideally at a scaling startup or through an equivalent 0-to-1 effort within a larger company
• Experience mapping cross-functional dependencies, supporting capacity planning, and establishing operating cadences from scratch, including status readouts, escalation paths, and post-mortems
• Ability to engage deeply with engineering teams, validate estimates, and drive alignment between technical execution and business objectives, with exposure to robotics, drones, computer vision, or edge and embedded hardware
• Strong command of tools like Jira or Linear, translating requirements into clear milestones and roadmap plans, with working familiarity with a major cloud platform like AWS or Azure

Nice to Have

• Experience with deployment or field-operations programs, including physical installs, supply chain, or hardware procurement
• Background in agile or lean process facilitation and change management
• PMP certification

About the company

At Covera Health, we’re on a mission to improve healthcare by making every diagnosis more accurate.

Every year, millions of patients receive imaging that shapes life changing medical decisions. Yet too often, important findings are missed, patients struggle to access high quality imaging, and the healthcare system treats radiology like a commodity instead of one of the most critical moments in a patient’s care journey.

We’re changing that.

Covera combines clinical expertise, advanced AI, and one of the industry’s largest radiology quality datasets to help detect disease earlier, improve diagnostic accuracy, and give clinicians greater confidence in every decision they make. Better diagnoses lead to better treatment, fewer unnecessary procedures, lower healthcare costs, and, most importantly, better outcomes for patients.

In 2026, Covera and Medmo came together to create the first platform designed to support the entire radiology journey. From helping patients find and schedule high quality imaging, to coordinating care, to ensuring the accuracy of every diagnosis, we’re building a connected experience that simply hasn’t existed before.

Backed by Insight Partners, our platform supports nearly 6 million people across Fortune 10 and Fortune 100 employers, three of the five largest national health plans, and thousands of value based primary care physicians.

This is an exciting moment to join Covera. We’re building technology that is helping detect serious conditions earlier, improving the quality of care for millions of patients, and redefining what healthcare can be. If you’re excited by meaningful work, ambitious teammates, and the opportunity to help save lives through better healthcare, we’d love to meet you.

About the role

As Covera’s first Manager/Director of Proposal Management, you’ll build and scale the proposal function that supports our commercial growth. You’ll own the strategy, execution, content, and operational infrastructure behind every enterprise proposal, helping translate Covera’s clinical and technical differentiation into winning customer engagements.

This role will play a direct role in helping Covera achieve and exceed its commercial growth goals by improving proposal quality, increasing scalability, and enabling faster, more effective responses to employer and health plan opportunities.

You’ll lead the end-to-end execution of RFPs, RFIs, RFQs, security questionnaires, due diligence requests, and other proposal activities that support our commercial organization.

This role is equal parts project manager, proposal strategist, writer, editor, and cross-functional leader. You’ll coordinate stakeholders across Product, Clinical, Legal, Security, Marketing, Customer Success, Operations, Finance, and RevOps to ensure every submission accurately represents Covera’s differentiated value while meeting aggressive customer timelines.

You’ll also build the infrastructure that allows our proposal process to scale as Covera grows.

In this role, you will be expected to:

Own the Proposal Lifecycle

• Lead the end-to-end management of all RFPs, RFIs, RFQs, employer questionnaires, security assessments, implementation questionnaires, and due diligence requests.
• Develop proposal strategies aligned with customer requirements and commercial objectives.
• Build proposal timelines, coordinate contributors, and ensure all deliverables are submitted accurately and on time.
• Serve as the central project manager throughout the proposal process.
• Balance multiple enterprise opportunities simultaneously while maintaining exceptional quality.

Proposal Writing & Content Development

• Write, edit, and tailor persuasive proposal responses that clearly communicate Covera’s clinical differentiation, technology, outcomes, and value proposition.
• Translate complex healthcare, AI, and radiology concepts into language that resonates with employers, brokers, consultants, and health plans.
• Customize responses based on customer priorities while maintaining consistent messaging.
• Review all submissions for clarity, accuracy, consistency, and compliance.

Proposal Content Management

• Analyze historical RFPs and proposal responses to identify best practices and develop best-in-class, standardized content.

• Build and maintain Covera’s centralized proposal content library.

• Develop reusable content including:

  • Standard proposal responses
  • Clinical narratives
  • Product descriptions
  • Security documentation
  • Compliance statements
  • Customer case studies
  • Implementation materials
  • ROI messaging

• Establish governance to ensure content remains accurate and up to date.

Cross-Functional Partnership

• Partner with stakeholders across Commercial, Product, Clinical, Marketing, Operations, Legal, Security, Finance, and RevOps to gather information, develop high-quality proposal content, resolve questions, and deliver compelling, accurate submissions.
• Influence and drive alignment across a highly matrixed organization, bringing together subject matter experts to deliver compelling, accurate, and timely responses.

Proposal Operations

• Develop scalable proposal workflows and best practices.
• Recommend and administer proposal management technology (Loopio, Responsive, RFPIO, etc.).
• Establish proposal metrics, reporting, and continuous improvement initiatives.
• Measure proposal effectiveness through response quality, turnaround time, win rates, and contribution to commercial pipeline and revenue growth.
• Conduct post-submission reviews to identify opportunities for higher win rates.
• Help standardize proposal processes across the commercial organization.

Commercial Enablement & Customer Growth

Support Customer Success and Account Management by preparing:

• Renewal proposals
• Expansion proposals
• Customer questionnaires
• Executive Business Review materials
• Follow-up documentation
• Strategic presentations

Requirements:

• 7+ years managing enterprise RFPs, proposals, or commercial enablement in healthcare or healthcare technology.
• Deep experience leading enterprise employer benefits and/or health plan RFP responses.
• Exceptional writing, editing, and communication skills.
• Proven experience leading complex, cross-functional proposal efforts.
• Demonstrated success influencing stakeholders and driving results across a highly matrixed organization without direct authority.
• Strong project management experience with multiple concurrent deadlines.
• Strong analytical skills with experience tracking proposal metrics, win rates, and commercial performance.
• Ability to simplify complex clinical, operational, and technical concepts.
• Outstanding attention to detail.
• Demonstrated sense of urgency with the ability to deliver high-quality work under aggressive deadlines.
• Comfortable working in a fast-paced, high-growth startup.

Preferred

• Experience supporting employer benefits, digital health, value-based care, or healthcare AI organizations.
• Proposal software experience (Loopio, Responsive, RFPIO, Qvidian, etc.).
• Familiarity with healthcare security questionnaires.
• Experience working with consultants and benefit brokers.
• HubSpot or Salesforce experience.

AI at Covera

At Covera Health, AI is not a novelty. It’s a core part of how we work. Every team member is expected to actively use AI in their day-to-day role, and we invest in building that fluency across the organization. If you lean into new tools and are energized by what’s still possible, you’ll fit in.

Benefits

• Comprehensive medical plans - choose from three plans, including one with 100% of premiums covered for you and your dependents
• Vision & Dental
• Flexible Time Off - take the time you need, when you need it
• Generous company wide holidays - 16 in total
• 401(k) Retirement Plan
• Annual Professional Development Stipend to invest in courses, books, or any other professional development related activity
• Annual Wellness stipend for fitness, mental health or other wellness expenses

We may use automated tools or AI to assist in reviewing applications.

The minimum and maximum base salary for this position ranges from $110,000 - $160,000, in addition to a discretionary bonus and comprehensive benefits package. Final salary will be based on a number of factors including but not limited to, a candidate’s qualifications, skills, competencies, experience, expertise and location. Final compensation decisions may occasionally fall outside of the posted range. Salary ranges are periodically reviewed and may be adjusted in response to market trends and company needs.

At Covera Health, we strive to build diverse teams that reflect the people we want to empower through our technology. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Equal Opportunity is the Law, and Covera Health is proud to be an equal-opportunity workplace and affirmative action employer. If you have a specific need that requires accommodation, please let a member of the People Team know.

General Summary

The Manager of Statistical Programming will manage a team of statistical programmers engaged in medical device clinical research activities. The Manager of Statistical Programming provides statistical programming support for multiple projects through own efforts and those of staff for assigned projects. The manager builds relationships and promotes collaboration across functions with internal colleagues in Statistics, Data Management, Scientific Communications, Regulatory Medical Writing, and Clinical Study Management. This individual is responsible for ensuring the quality, integrity, and timely delivery of programming deliverables supporting clinical studies, publications, and regulatory submissions. The role drives programming standards, process improvements, innovations, and continuous improvement.

Specific Duties and Responsibilities

•    Select, manage, train, and develop staff. Establish objectives and assignments and provide ongoing feedback through performance reviews and development plans. *

•    Lead a team of statistical programmers. Attract, recruit, hire, and retain new staff.*

•    Lead resource planning for statistical programming team, including forecasting of employees and external resources (contractors, temps, CRO, consultants). *

•    Oversee team effort related to derive data sets and programs, and analysis data set specifications. *

•    Ensure consistency analysis of data sets following appropriate standards for clinical studies. Ensure consistency within a therapeutic area.

•    Develop and oversee the development of statistical code for the creation of Tables, Listings and Figures for clinical studies. *

•    Ensure that all quality processes are followed. Determine the scope of code verification and ensure completeness of verification for assigned projects. *

•    Provide input into the development of CRFs and database designs, and definitions. Participate in the development of CRFs, edit check specifications, and data validation reports.

•    Participate in the review of SAP and Shells. Interpret the statistical analysis plans and develop analysis of dataset specifications. *

•    Creation documentation for regulatory filings including reviewers, guides, and data definition documents. *

•    Monitor and quantify efficiency, accuracy, and timeliness of the group.

•    Ensure that appropriate concepts and techniques are implemented for clinical studies.

Responsible for monitoring regulatory guidance and industry best practices related to output design and programming conventions.

•    Ensure efficient programming techniques are utilized by programmers.

•    Work collaboratively with multiple stakeholders, propose solutions for potential problems within and across projects, and develop appropriate contingency plans.

•    Lead the development of standard code (e.g., SAS, R, Python, Git) and the development of standard operating procedures. Maintain expertise in SAS macros and propose new macros. Mentor others on existing Macros. Oversee the development of new SAS Macros. *

•    Manage CROs and other outside vendors for statistical programming activities for clinical studies when appropriate for clinical study data analysis needs. Oversees outsourced programming by providing ongoing reviews of activities and progress to ensure projects are delivered on time with suitable quality.

•    Adhere to the Company’s Quality Management System (QMS) as well as domestic and

global quality system regulations, standards, and procedures. *

•    Understand relevant security, privacy, and compliance principles and adhere to the regulations, standards, and procedures that are applicable to the Company. *

•    Ensure other members of the department to follow the QMS, regulations, standards, and procedures. *

•    Perform other work-related duties as assigned.

*Indicates an essential function of the role

Required Qualifications

Minimum education and experience:

•    Bachelor’s degree in Statistics, Data Science, Computer Science, Mathematics, or related field with 8+ years of experience or equivalent combination of education and experience.

•    In-depth knowledge of statistical programming concepts and techniques related to medical devices or drug development is required.

Preferred Qualifications:

•    Master’s or higher degree preferred in Statistics, Data Science, Computer Science, Mathematics, or related field with 6+ years of relevant experience.

•    1+ years of experience in a supervisory role desired.

•    Strong leadership and interpersonal skills are highly desired.

•    Medical device, pharmaceutical, biotech, or other regulated industry experience desired.

•    Regulatory filing experience preferred.

•    Experience with clinical trials, including familiarity with expectations of regulatory agencies (e.g., FDA, PDMA) preferred.

•    Able to effectively represent the clinical statistical programming function in cross functional teams.

•    Able to accurately estimate the effort required for project related programming activities.

•    High degree of technical competence and communication ability, both oral and written.

•    Understanding of ICH guidelines and relevant regulatory requirements.

•    Excellent problem-solving skills, with a demonstrated ability to guide programmers.

•    Excellent organizational skills with ability to prioritize assignments while handling various projects simultaneously.

•    High degree of accuracy and attention to detail.

•    Competent in statistical programming and Macro development.

Working Conditions

•    General office environment.

•    Willingness and ability to work on site. May have business travel from 5% - 10%.

•    Requires some lifting and moving of up to 10 pounds.

•    Must be able to move between buildings and floors.

•    Must be able to remain stationary and use a computer or other standard office equipment, such as a printer or copy machine, for an extensive period of time each day.

•    Must be able to read, prepare emails, and produce documents and spreadsheets.

•    Must be able to move within the office and access file cabinets or supplies, as needed.

•    Must be able to communicate and exchange accurate information with employees at all levels on a daily basis.

Annual Base Salary Range:  $158,000 - $227,000

This is the pay range for a mid-cost labor market. If hired in another region, there will be a difference in pay range. We offer a competitive compensation package plus a benefits and equity program, when applicable. Individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.

What We Offer

• A collaborative teamwork environment where learning is constant, and performance is rewarded.

• The opportunity to be part of the team that is revolutionizing the treatment of some of the world’s most devastating diseases.

• A generous benefits package for eligible employees that includes medical, dental, vision, life, AD&D, short and long-term disability insurance, 401(k) with employer match, paid parental leave, eleven paid company holidays per year, a minimum of fifteen days of accrued vacation per year, which increases with tenure, and paid sick time in compliance with applicable law(s).

Penumbra, Inc., headquartered in Alameda, California, is a global healthcare company focused on innovative therapies. Penumbra designs, develops, manufactures, and markets novel products and has a broad portfolio that addresses challenging medical conditions in markets with significant unmet need. Penumbra sells its products to hospitals and healthcare providers primarily through its direct sales organization in the United States, most of Europe, Canada, and Australia, and through distributors in select international markets. The Penumbra logo is a trademark of Penumbra, Inc.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, military or veteran status, or any other characteristic protected by federal, state, or local laws.

If you reside in the State of California, please also refer to Penumbra’s Privacy Notice for California Residents.

For additional information on Penumbra’s commitment to being an equal opportunity employer, please see Penumbra’s AAP Policy Statement.

About Us

Are you ready to build the future of supply chain? At Gather AI, we’re not just creating software, we’re pioneering a new era of warehouse intelligence. We’ve developed a groundbreaking, vision-powered platform that uses autonomous drones and existing equipment to capture real-time data, completely digitizing workflows that have historically been manual and error-prone. This means facilities operate smarter, safer, and more efficiently, ultimately redefining “on-time, in full” delivery.

If you’re looking for an opportunity to contribute to truly transformative technology and make a significant impact in a vital industry, Gather AI is the place for you. We’re leading the charge in the rapidly evolving robotics industry, and we invite you to join us in reshaping the global supply chain, one intelligent warehouse at a time.

About the Team

Our engineering organization spans autonomy, computer vision and machine learning, embedded and hardware systems, full-stack, and cloud, all working in parallel across multiple active product lines tied to live customer deployments. It’s a technically deep, fast-moving team where individual contributors carry real accountability and the work shows up directly in customer operations. We’re at the stage where the complexity of running concurrent programs across disciplines has outpaced informal coordination, and we’re ready to fix that.

About the Role

Most program management roles ask you to run a process someone else already built. This one asks you to build it. As Principal Technical Program Manager, you’ll design the operating system for how a growing robotics company plans, prioritizes, and delivers, starting from scratch and scaling it across every engineering team.

This is a high-visibility, Principal-level individual contributor role reporting into engineering leadership, with the scope to shape processes across the entire org and the option to grow into building out a broader program management function over time.

What You’ll Do

• Design and roll out a program-tracking system across concurrent R&D programs, with clear owners, milestones, and risk visibility
• Build a prioritization framework that makes trade-offs explicit whenever new customer-driven scope arrives
• Map cross-team dependencies across hardware, ML, and software before they become blockers
• Establish a standard escalation and post-mortem rhythm for customer go-lives, with a single named owner for each program
• Own the prioritization and roadmap operating cadence across R&D
• Drive deployment-efficiency and configuration-management improvements with Customer Success

What You’ll Need

• Hands-on experience with hardware or hardware-plus-software systems
• 10 years of combined engineering and technical program leadership experience, with a track record driving complex hardware, robotics, or ML-based programs. Ideal candidates may have started in engineering and transitioned into program management, so deep program management experience across the entire career is not required
• A track record standing up prioritization frameworks that force explicit trade-offs, not just a stack-ranked backlog, ideally at a scaling startup or through an equivalent 0-to-1 effort within a larger company
• Experience mapping cross-functional dependencies, supporting capacity planning, and establishing operating cadences from scratch, including status readouts, escalation paths, and post-mortems
• Ability to engage deeply with engineering teams, validate estimates, and drive alignment between technical execution and business objectives, with exposure to robotics, drones, computer vision, or edge and embedded hardware
• Strong command of tools like Jira or Linear, translating requirements into clear milestones and roadmap plans, with working familiarity with a major cloud platform like AWS or Azure

Nice to Have

• Experience with deployment or field-operations programs, including physical installs, supply chain, or hardware procurement
• Background in agile or lean process facilitation and change management
• PMP certification

Company Description

About AbbVie

AbbVie’s mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

Purpose:

The Project Director will drive transformational performance in delivery of Peptide API projects in the United States through adoption of best-in-class technology, cross-functional alignment with Operations and external functions, seamless execution and delivery of projects with manufacturing sites and reduce overall project timeline to deliver products to patients. Adoption of first-time process technologies and modality with a change readiness mindset is critical to this role. This role requires cross-functional collaboration with other functions during all phases of the development of strategic projects. The incumbent will provide key technical inputs to business development activities involving external pipeline and new modalities, in addition to ensuring manufacturing capacity for product growth and internal pipeline. The incumbent will report to VP, Strategic Capital Deployment in the Operations Transformation organization.

Responsibilities:

• Lead a team of professionals to achieve the charter, priorities and milestones of strategic peptide manufacturing project within the US.
• Lead and manage complex and strategically critical capital projects to ensure timely delivery of project milestones in a compliant and efficient manner.
• Responsible for compliance to AbbVie EHS standards and ensure Zero incidents or non-conformances during construction of all the projects.
• Develop strategies to efficiently deliver concept studies, basic and detailed design, procure capital equipment and contract construction services.
• Drive transformation across all phases of the projects to deliver best-in-class technology, efficiency in execution to reduce the overall project line up to 20% from the baseline, introduce AI and digitalization in various aspects of project management and development.
• Direct all phases of the project development from initiation of the business case/Request for Capital through contract negotiation, cost accountability and program execution ensuring adherence to company standards, competitive pricing, and manufacturing schedules, if in a brownfield development.
• Responsible to meet the key intent of the projects – best-in-class design, on time delivery, delivery of scope on or below budgeted cost and conformance to quality requirements.
• Develop and implement comprehensive risk management strategies to mitigate potential issues during development of projects.
• Drive KPIs to measure and monitor performance of strategic projects in the US, effectively communicate performance and risks to the steering committees and ensure top-tier governance of the projects.
• Collaborate with internal teams including procurement, quality assurance, PDS&T, ME&C and R&D to ensure alignment and efficiency in decisions that impact project priorities. Partner with AbbVie stakeholder groups to facilitate resolution of process, technical or quality issues
• Develop a sourcing strategy with procurement and be responsible to manage relationships with consultants, Architectural/Engineering firms, construction contractors including participation in project review meetings, contract negotiations and dispute resolution.
• Develop estimates and plans along with any technical and financial analysis such as ROI/NPV for new projects to be planned.
• Develop Long Range Plans that include capital and project estimates and scope required to support internal manufacturing of pipeline products or established products that need new or additional manufacturing capacity.

Qualifications

• BS, Engineering or equivalent technical degree; Master’s degree in Engineering or MBA preferred
• Minimum of 15+ years of experience as a Senior Engineering / Projects / Operations Leader across multiple technologies.
• In-depth technical and operational expertise across majority of AbbVie manufacturing technologies including Biologics BDS/BDP, Small Molecule API/OSD, Medical Device, and Packaging Operations.
• Proven inclusive management and leadership capabilities of large cross-functional teams and the ability to effectively interact and communicate with senior leadership and executives from strategic partners and authorities.
• Outstanding negotiation skills and knowledgeable and experienced functional responsibility of diverse functions required for successful operations including Manufacturing, Quality, Supply Chain, Engineering and Financials.
• Proven ability to lead and develop high-performing teams in a global matrixed organization. Ability to lead change and deliver results across a matrix organization.
• Business acumen and direct financial planning/budgeting experience required including P&L responsibility. Highly articulate with strong verbal and written communication skills
• Ability to mentor and develop next generation of leaders
• Frequent travel to project sites within the US and to design reviews/workshops outside the US will be required
• Key Stakeholders: ME&C, PDS&T, R&D, Procurement, Global Engineering, EHS, Facilities, AI and Digital Transformation, Government Affairs

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​
• This job is eligible to participate in our long-term incentive programs. ​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company’s sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

About Life360

Life360’s mission is to keep people close to the ones they love. Our category-leading mobile app, Tile tracking devices, and Pet GPS tracker empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 97.8 million monthly active users (MAU), as of March 31, 2026, across more than 180 countries.

Life360 delivers peace of mind and enhances everyday family life with seamless coordination for all the moments that matter, big and small. By continuing to innovate and deliver for our customers, we have become a household name and the must-have mobile-based membership for families (and those friends who are basically family).

Life360 has more than 500 remote-first employees (and growing!). For more information, please visit life360.com.

Life360 is a Remote First company, which means a remote work environment will be the primary experience for all employees. All positions, unless otherwise specified, can be performed remotely (within the US and Canada) regardless of any specified location above.

We are AI Native

We are building an AI native company where AI is an integral part of how we build and operate. AI tool usage during interviews varies by role. You may be asked to demonstrate proficiency with AI tools, discuss how you leverage AI, or complete interview exercises without AI assistance. Your Recruiter will provide clear guidance as you move through the interview process.

Undisclosed use of AI not previously discussed with or approved by your Recruiter may impact your candidacy.

About The Team

The Program Management Office at Life360 drives accountability, efficiency, and excellence by partnering with stakeholders to bring clarity, manage risks, and foster effective collaboration. We drive programs and are co-accountable with engineering or business leaders for the program outcomes. We can also manage a portfolio of programs, initiatives, and services, manage horizontal services, or act as consultants or disseminate best practices.

We are also an AI-native team. We embed AI tooling directly into our workflow and automate administrative tasks to shift our role away from information management and towards influence, accountability, and delivery. We are transforming from coordinators of work to orchestrators of intelligent systems, both human and machine, embedding AI across how we plan, execute, and communicate, so our people can focus on what humans do best: making hard calls, removing real blockers, driving execution, and generating the outcomes.

About the Job

We are looking for an exceptional Technical Program Manager to lead product and strategy operations for one of our largest engineering departments at Life360, serving as a partner to the department leaders (VP of Product and VP of Engineering).

In this role, you will uplevel the operating system the group runs on, including quarterly planning, strategic goal tracking and measurement, key reviews, change management, and program execution. You will also own a handful of cross-functional projects from inception to launch, ensuring alignment with organizational goals and efficient execution. This is not a status-reporting or project-expediter role. You are a strategic thought partner and a driver of order and clarity across our workstreams, embracing Life360’s AI-native transformation to build an exceptional operating system. You will work hands-on with engineering, product, marketing, and design to hold the group accountable and keep everyone rowing in the same direction. You are a leader with deep experience in technical program management and the ability to influence stakeholders at every level.

In your first year, success looks like this: the department’s planning operating system runs reliably without you as the single point of failure, quarterly cycles and reviews are predictable and trusted by the VPs of Product and Engineering, and the team has visibly moved from AI-assisted workflows to genuinely AI-native ones under your ownership.

For candidates based in the US, the salary range for this position is $140,000 to $209,000 USD. For candidates based out of Canada, the salary range for this position is 163,000 CAD to 194,000 CAD. We take into consideration an individual’s background and experience in determining final salary; therefore, base pay offered may vary considerably depending on geographic location, job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits, as well as equity.

AI-Native Expectations

The Program Management Office team leverages AI tools as a core part of how we run, not as an optional add-on. Our members use AI daily to produce program artifacts and manage the information flow for the programs we drive. We also build AI artifacts (typically Claude agents, projects, and skills) that are used by other team members. We are leaders in the AI transformation of the overall company workflows and, in particular, our knowledge management practices.

We expect you to have a wide range of experiences with AI, including its use to: track, manage, and unblock dependencies; communicate status, escalate issues, and document decisions; track tasks, timelines, and quality of deliverables; plan and maintain roadmaps; identify, assess, and mitigate risks; and diagnose problems by synthesizing signals and connecting dots. You will also be comfortable using AI for code generation with a close eye on quality, standards, and testing, owning the outputs as your own.

You’ll also raise the AI bar for the people around you: sharing workflows, agent configurations, and prompt patterns that others adopt, and changing how the department works, not just how you work. We expect you to stay current as AI tools and techniques evolve, and to bring what you learn back to the team as concrete recommendations rather than passing observations.

What You’ll Do

Operational Rhythm and Planning

• Own the department’s end-to-end planning operating system: OKR cycles, QBR prep, roadmap management, review operations, and quarterly goal-setting.
• Own the weekly execution alignment meeting: agenda, pre-reads, decisions logged, follow-ups closed out.
• Drive the development of strategic collateral, including all-hands presentations, team offsite content, and presentations to executives.
• Centralize the department’s artifacts into one reliable source of truth, aligned with Life360’s knowledge management framework.
• Transform the department’s operating system from AI-assisted to AI-native, thoughtfully and rigorously.

Uplevel Cross-Functional Coordination

• Serve as connective tissue across departments and functions.
• Coordinate intake, triage, and staffing for incoming requests that touch the department’s remit.
• Spot organizational friction, misalignments, or communication gaps and proactively fix them without needing to be asked.

Bolster Strategy Operations

• Prepare and stress-test materials before they go up the chain.
• Flag risks and challenges at different altitudes, working with leadership on scenario planning and mitigation.

Own Key Projects

• Pick up high-priority, time-boxed projects that need a trusted operator to drive them to completion: strategy analysis, RFPs, go/no-go frameworks, build-vs-buy evaluations, data audits, and more.
• Act as an extension of the department VPs on high-priority workstreams where presence and follow-through matter more than deep functional expertise.

What We’re Looking For

Required Qualifications

• 10+ years of program management experience. A proven track record of successfully leading complex, cross-functional projects end-to-end.
• Technical fluency. A deep understanding of relevant technologies, with the ability to make informed technical decisions and influence system designs and roadmaps. Hands-on comfort working with engineering-standard tooling (e.g., Jira, Confluence, Linear) and AI agent tooling (e.g., Claude, Cursor). Bachelor’s Degree from an accredited university or equivalent experience in software engineering or a similar major.
• Fearless AI-Native operator. This is a requirement, not a preference: you find ways to make parts of your own role more and more obsolete over time by automating with AI agents, managing them for quality as you would a team, and you remain in the driver’s seat.
• An outstanding communicator. Excellent communication and interpersonal skills, including the ability to communicate effectively with technical and non-technical audiences, both verbally and in writing.

What Sets You Apart

• Simplification expert. You create order and predictability without a heavy process. You proactively help people do their best work. You can understand and break down complex, multifaceted programs and projects into manageable pieces, organize cross-functionally, and drive execution.
• Builder by instinct. You don’t wait for a system to exist; you think through intent and needs, align stakeholders, and build one.
• Naturally cross-functional. You build trust with engineering, legal, finance, and product alike. You understand their needs and pain points.
• A steady leader and influencer. You are comfortable in the room and out of it. You can represent the VP’s perspective in a meeting, make judgment calls in real-time, and then hand off cleanly. You can lead, motivate, and influence teams and stakeholders.
• High follow-through. You close loops. When you say you’ll do something, it gets done. People learn quickly that things don’t fall through the cracks with you.
• Strategic value-add. You’re not just running a process, you’re reading the room, flagging risks across the department, and challenging assumptions. You elevate the quality of the thinking, not just the output.

Our Benefits

• Competitive pay and benefits.
• Medical, dental, vision, life, and disability insurance plans (100% paid for US employees). We offer supplemental plans for medical and dental for Canadian employees.
• 401(k) plan with company matching program in the US and RRSP with DPSP plan for Canadian employees.
• Employee Assistance Program (EAP) for mental wellness.
• Flexible PTO and 12 company-wide days off throughout the year.
• Learning & Development programs.
• Equipment, tools, and reimbursement support for a productive remote environment.
• Free Life360 Platinum Membership for your preferred circle.

Life360 Values

Our company’s mission-driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference

• Be a Good Person - We have a team of high-integrity people you can trust.
• Be Direct With Respect - We communicate directly, even when it’s hard.
• Members Before Metrics - We focus on building an exceptional experience for families.
• High Intensity High Impact - We do whatever it takes to get the job done.

Our Commitment to Diversity

We believe that different ideas, perspectives, and backgrounds create a stronger and more creative work environment that delivers better results. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and the communities we serve. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their authentic best selves to work.

We are an equal opportunity employer and value diversity at Life360. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any legally protected status.

We encourage people of all backgrounds to apply. We believe that a diversity of perspectives and experiences creates a foundation for the best ideas. Come join us in building something meaningful. Even if you don’t meet 100% of the qualifications below, you should still seriously consider applying!

#LI-Remote

Role

StarCompliance is seeking an experienced and highly motivated  Technical/Application support manaer (Associate Director) to lead our UK-based Client Support Services team. This is a key leadership role responsible for delivering exceptional support experiences to our global client base while driving operational excellence, technical leadership, and continuous improvement across our support function.

Reporting directly to the Head of Client Support Services & Environments, you will lead a team of technical support professionals, champion a culture of accountability and development, and serve as a senior escalation point for complex client and platform issues.

The successful candidate will bring a unique combination of strong people leadership, customer focus, and deep technical expertise within SaaS and cloud-based environments. You will be equally comfortable coaching team members, engaging with senior client stakeholders, and leading the investigation and resolution of complex technical challenges. This is an exciting opportunity to play a pivotal role within one of the fastest-growing SaaS companies in compliance technology, helping shape the future of support operations while ensuring our clients receive an exceptional service experience.

Responsibilities

• Lead, mentor and develop a high-performing team of technical support professionals.

• Drive a culture of accountability, collaboration, continuous improvement and customer excellence.

• Act as the senior escalation point for critical client incidents and complex technical issues.

• Partner closely with Product, Professional Services, Relationship Management and Sales teams to ensure effective resolution of customer challenges.

• Oversee support operations, ensuring service levels, response times and customer satisfaction targets are consistently achieved.

• Identify opportunities to improve support processes, tooling, automation and operational efficiency.

• Provide leadership during major incidents, coordinating cross-functional teams and stakeholder communications.

• Analyze support trends, root causes and service metrics to drive proactive improvements.

• Support strategic initiatives relating to platform reliability, scalability and client experience.

Skills and Experience

• Proven experience leading and developing technical support, service delivery, operations or customer support teams within a SaaS environment.

• Extensive experience of managing teams in fast-paced, high-growth technology organizations.

• Strong technical background supporting enterprise web applications and cloud-based platforms, including application hosting and operational support.

• Advanced knowledge of Microsoft SQL Server, SSMS and T-SQL.

• Strong understanding of incident management, problem management, root cause analysis and service improvement methodologies.

• Demonstrated ability to lead complex technical investigations involving multiple stakeholders and systems.

• Exceptional communication and stakeholder management skills, with the ability to engage effectively at all levels, from technical specialists to senior client executives.

• Proven ability to coach, mentor and develop individuals while building highly engaged and high-performing teams.

• Strong organizational and prioritization skills with the ability to manage multiple competing priorities in a dynamic environment.

Minimum Qualifications

Bachelor’s degree or equivalent combination of education and relevant experience.

About StarCompliance

StarCompliance is one of the fastest growing SaaS technology companies in Compliance software. All StarCompliance employees are expected to commit to a high standard of personal integrity and carry out their responsibilities in an ethical manner.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.

At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

**Travel to Office expectations**

For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.

For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.

Overview:

As a Manager of Software Engineering reporting to the Sr Manager of Engineering, you’ll lead multiple Agile teams to deliver high-quality software solutions. You’ll own the technical design, drive execution from concept to post-launch, and ensure alignment with business goals and engineering best practices.

Key Responsibilities:

• Lead and mentor cross-functional teams of developers
• Champion an AI-first culture, encouraging teams to rapidly innovate, experiment, and drive adoption of AI capabilities to enhance product performance and efficiency
• Drive end-to-end delivery of software projects using Agile methodologies
• Own technical design and architecture decisions in collaboration with stakeholders
• Ensure high-quality releases through strong process management and technical oversight
• Partner with product managers to align development with user needs and business priorities
• Continuously improve team performance, structure, and development practices
• Lead Operational Excellence efforts to improve our ability to support customer needs and avoid impact to patient outcomes
• Represent PointClickCare by developing and maintaining comprehensive knowledge of PointClickCare products, industry and technical trends, and general business and financial acumen through various sources and initiatives
• Communicate with customers in a compelling and articulate manner in both verbal and written conversations and presentations, demonstrating corporate core values and culture, developing professional and positive relationships with customers, and maintaining a reputation of competence, integrity and professionalism

What You Bring:

• Proven experience leading software development teams and delivering enterprise applications
• Strong background in Java, Python, Spring, SQL, and web technologies
• Deep understanding of Agile practices and software development life cycle
• Excellent leadership, communication, and problem-solving skills
• Ability to drive results, manage complexity, and foster a high-performance culture
• Leveraging AI technologies and frameworks to deliver software solutions

Qualifications:

• 5–10 years of software development experience with most recent experience as a Development Manager or Team Lead
• Solid experience with the software development life cycle (e.g., gathering requirements, analysis and design, development, release and version control, deployment management), including:
• Good experience with Agile development methodologies (or similar), Java SDK 1.5 or higher, and utilizing SQL (e.g., writing queries)
• Previous experience utilizing the following technologies/toolsets/applications:
• Java Web Applications, Servlets, Servlet Filters, JSP, JSTL, JDBC
• Spring Framework 3.x or higher, including Spring MVC
• Microsoft SQL Server
• Used HTML/CSS/JavaScript
• Web service platforms
• Utilizing Object Oriented Programming (OOP) principles
• Deep understanding of Enterprise Software Design
• Strong leadership skills – ability to lead by example, motivate others and continuously look for improvements in the work that you and your team performs
• Demonstrated troubleshooting and problem-solving skills
• Ability to collaborate with multiple internal teams and management
• Strong written, verbal, and interpersonal communication skills

#LI-AV1

#LI-Remote

$164,000 - $182,000 a year

At PointClickCare, base salary is one of the many components that make up our total rewards package. The USD base salary range for this position is $164,000-182,000+ bonus + equity + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.

PointClickCare Benefits & Perks:

Benefits starting from Day 1!

Retirement Plan Matching

Flexible Paid Time Off

Wellness Support Programs and Resources

Parental & Caregiver Leaves

Fertility & Adoption Support

Continuous Development Support Program

Employee Assistance Program

Allyship and Inclusion Communities

Employee Recognition … and more!

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.

When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: [email protected]

PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

The QA Automation Team is the ultimate guardian of our platform’s reliability, scalability, and deployment velocity. In a complex, data-heavy ecosystem, manual testing is a bottleneck; continuous, intelligent, and bulletproof automation is the only way forward.

We are looking for a QA Automation Lead who will architect, scale, and own our automated testing strategy end-to-end. You are not a passive test-case writer or a mere script executor; you are a highly technical, proactive engineer who thrives on breaking complex distributed systems, designing robust testing frameworks, and enforcing a culture of absolute quality. You will lead a dedicated team of automation engineers, embed quality gates directly into our CI/CD pipelines, and use data-driven metrics to eliminate regressions before they ever reach production.

Core Responsibilities:

• End-to-End Testing Infrastructure: Design, scale, and maintain robust automation frameworks capable of testing the complex SaaS and distributed data architectures of the Actian Data Intelligence Platform.

• Pipeline Integration: Embed automated test suites seamlessly into the CI/CD pipeline (GitHub Actions/Jenkins) to achieve true continuous integration and rapid feedback loops.

• Advanced Testing Topologies: Move beyond basic UI testing. Drive deep integration, API, performance, resilience, and data-integrity automation across the entire product stack.

• Technical Anchor: Act as the ultimate technical authority for the QA automation squad, establishing clean code standards for test scripts, conducting rigorous code reviews, and minimizing framework technical debt.

• Upskilling & Accountability: Coach junior automation engineers and guide functional QA testers in transitioning toward automated practices, ensuring everyone owns their automation targets.

• Resource Optimization: Allocate engineering capacity effectively across feature testing, framework enhancement, and technical debt reduction.

• Release Gatekeeper: Own the final quality sign-off for platform releases. Have the technical authority and conviction to halt deployments if quality thresholds are not met.

• Cross-Functional Bridge: Collaborate closely with Product Management, Core Engineering, and DevOps to understand new features early, mapping out automation strategies before the code is written.

• Defect Triage Collaboration: Partner with the Sustaining Engineering team to analyze production leaks, quickly writing automated tests to reproduce bugs and guarantee they never regress.

• Flakiness Eradication: Treat flaky tests as a critical system anomaly. Track, isolate, and eliminate them to maintain absolute trust in the automation suite.

• Actionable ROI: Track and report on key QA operational metrics (Test Coverage, Automation Pass Rates, Execution Time, and Defect Leakage Rate) to optimize delivery speed.

• AI-Driven Testing: Pioneer the usage of modern AI tools to accelerate test case generation, optimize test suites, and intelligently predict defect hot-spots.

Qualifications & Profile:

• Technical Background: Strong background as a Senior SDET (Software Development Engineer in Test) or QA Automation Lead, with proven experience testing complex enterprise SaaS, distributed systems, big data engines, or data platforms.

• Automation Mastery: Deep expertise in coding languages (Java, Python, or Go) and modern testing frameworks (e.g., Playwright, Cypress, Selenium, or custom-built frameworks). Exceptional SQL skills and API testing expertise are mandatory.

• Extreme Ownership: Exceptional proactive behavior. You do not wait for code to be delivered to think about testing. You anticipate regressions, challenge architectural assumptions, and aggressively push for built-in quality.

• CI/CD & Infrastructure Savvy: Hands-on experience with Docker, Kubernetes, cloud platforms (AWS/Azure/GCP), and version control workflows (GitHub). You understand how infrastructure impacts application stability.

• AI & Innovation Adaptability: Savvy on using AI assistants and generative AI tools to write smarter test suites, mock data, and analyze test failures efficiently.

• Communication: Exceptional verbal and written English communication skills. Ability to stand your ground on quality metrics while maintaining collaborative alignment with engineering leadership.

What We Offer:

• The chance to be part of an innovative, fast-growing company making a significant impact in the data management space.
• Collaboration with a passionate and diverse team.
• Competitive salary and benefits package.
• Flexible work arrangements (remote or hybrid).
• Opportunities for professional growth and development.

Why Join Us? At Actian, we are passionate about innovation and teamwork. This role is perfect for someone who thrives in a dynamic environment, loves creating an efficient and welcoming workspace, and enjoys working closely with a talented team.

Interested? We’d love to hear from you! Let’s discuss how you can contribute to our success while growing your career with us.

We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Professional Services Senior Manager

Job Description

Mitratech is a proven global technology partner for Corporate Legal and Compliance (CLC), Governance and Regulatory Compliance (GRC), and Human Resources Compliance (HRC) teams. Our approach to work is proactive, collaborative, and committed. The professionals who are thriving at Mitratech are people like you who know how to balance individual excellence with teamwork. We believe our employees’ enthusiasm fuels great work, so we pursue individuals with a passion for building an environment of ownership, transparency, continuous improvement as well as a dedication to driving the best possible experience for our clients. In other words, if you like people and technology, you’ll fit right in.

The Professional Services Senior Manager is responsible for Professional Services and Implementation teams for one – three applications within a single business unit, the successful onboarding of new customer implementations and existing customer project work. The ideal candidate will possess exceptional management skills, the ability to on board individual contributors, financial curiosity to deliver against P&L budgets, adept cross functional relationship-building capabilities, and a passion for empowering “reports to” team members to succeed. This role requires close collaboration with the Team Managers to ensure successful rollout of scope and an understanding of efficiency in onboarding.

Essential Duties & Responsibilities:

• Leadership and Management: Provide strategic direction and support to individual team contributors and services leadership, fostering a culture of collaboration, accountability, and continuous improvement. Cross-train individual contributors to ensure a versatile and agile workforce capable of adapting to changing project demands – ultimately advising to expand their career path and existing experience.

• Continuous Process Improvement – Working with services leadership identify, build, and deploy strategic initiatives that will improve project delivery; reduce time to value, reduce total cost of implementation and ownership, enhance customer experience, and drive adoption for customers.

• Stakeholder Engagement and Relationship Management: Build and maintain strong relationships with key stakeholders, including clients, internal teams and third-party vendors. Act as a liaison between internal teams, facilitating communication, resolving issues, escalating risk, and driving continuous improvement.

• Operational Excellence: Drive to success across the Professional Services Department including budget management, resource allocation (staffing for teams as well as upcoming projects) and department process optimization. Implement Mitratech best practice methodologies to enhance efficiency, productivity and quality of onboarding for customers.

• Relationship Building: Cultivate strong relationships with internal stakeholders, particularly the sales, customer success, and product teams, to ensure alignment on product roadmaps and efficient onboarding processes. Develop and maintain relationships with clients to understand their needs and ensure successful implementation and integration experiences.

• Empowerment: Empower reports to team members by providing them with the necessary tools, resources, and support to excel in their roles. Foster a culture of autonomy, creativity, and innovation within the professional services teams.

DAY-TO-DAY RESPONSIBILITIES:

• Revenue Forecasting and Budget Management: Develop an understanding of revenue forecasting to support Professional Services Director or VP in ensure success target attainment.

• Monitor Resource Management / Project Completion: Collaborate closely with the Professional Service Operations Team to track and manage hours sold and hours worked, ensuring alignment with project scope and resource availability.

• Salesforce Bookings - Forecasting and Fee Approval: Oversee Salesforce forecasting for new and upsell opportunities, ensuring accuracy and alignment with company goals. Review and approve fees, Statements of Work (SOW), and overall scope purchased to maintain quality standards and profitability.

• Tactical Meetings and Collaboration: Conduct weekly tactical meetings with reports-to-team to foster collaboration, address challenges, and ensure transparent communication across the department. Encourage an environment of teamwork and shared accountability to achieve project goals.

• One-on-One Meetings: Meet with reports-to individuals on a weekly basis to discuss priorities, address challenges, celebrate wins, and provide guidance and support as needed. Act as a mentor and coach, empowering managers to excel in their roles and contribute to the success of the professional services teams.

• Cross-Functional Alignment with Business Stakeholders: Establish and maintain cross-functional alignment with key business stakeholders, including Sales, Product, Success and Support teams. Hold regular meetings, either weekly or bi-weekly, to discuss trends, forecasting, roadmap updates, and gather relevant feedback. Foster a collaborative environment where insights from different departments are leveraged to enhance the overall customer experience

• Customer Engagement: Serve as Project Sponsor for strategic customers, creating a regular cadence of communication during course of project and serve in the line of escalation during times of project challenges.

Requirements & Skills:

• 3+ years of experience in a leadership role or roles that required process development and deployment, development of teams and leaders.

• 3+ years of experience in Professional Services or similar role for SaaS or SaaS like organizations

• Proven track record in managing multiple teams, clients, collaboratively and effectively prioritizing work schedules based upon business and corporate goals, and proposing viable options and recommended solutions to address business needs

• Strong business acumen and leadership experience - proven track record of acting as a valued business partner to senior leadership

• Ability to understand the strategic direction of the business to ensure that new consulting practices are implemented to advance operational strategies and business needs

• Able to influence the scope and management of initiatives across organizational boundaries

• Ability to build and maintain relationships with team participants, business stakeholders, and Senior Management across organizational boundaries, and lead cross-functional teams

• Ability to effectively synthesize information, clearly articulate relevant details to appropriate project members, and consistently communicate with all project stakeholders

• Travel required up to 20% for Mitratech events, client site visits and conferences.

• Experience managing a team of project/program managers, functional consultants, and subcontractors

We are an equal opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status.

Location Requirement:

This role is open to candidates located in British Columbia or Ontario, Canada. At this time, we are only able to hire employees residing in these provinces.

This is Engineering at Lattice

Lattice’s Engineering team is dedicated to building cutting-edge solutions that empower people and organizations to thrive. As AI becomes fundamental to every product experience, ensuring those systems are trustworthy, measurable, and continuously improving is one of the company’s most important engineering challenges.

The AI Intelligence Quality (IQ) team owns that challenge. We build the AI Platform that enables every AI team at Lattice to measure quality, detect regressions, run experiments, and continuously improve AI performance with confidence. The platform you lead won’t power a single product—it will shape the quality of every AI experience we deliver, becoming a foundational capability for how AI is built at Lattice.

What You Will Do

• Lead, coach, and grow a high-performing team of AI and software engineers, developing them into strong technical leaders while fostering a culture of ownership, technical excellence, experimentation, and continuous learning.
• Own the execution and delivery of the AI Platform roadmap, balancing near-term product impact with long-term platform investments.
• Partner closely with Product, Applied AI, Data Science, and engineering leaders to define how AI quality is measured, evaluated, and continuously improved across Lattice.
• Lead the development of AI evaluation infrastructure, quality metrics, experimentation capabilities, observability, and developer tooling that enable every AI product team to confidently build, evaluate, and ship AI experiences.
• Drive technical and organizational decisions that improve the scalability, reliability, and adoption of the AI Platform, empowering engineers to own architecture and technical solutions.
• Build strong cross-functional partnerships and influence engineering strategy to establish AI evaluations as a foundational capability that accelerates AI development across Lattice.

What You Will Bring to the Table

• Experience leading and growing high-performing software engineering teams, with a track record of hiring, coaching, and developing engineers into strong technical leaders.
• Strong technical background leading teams that build AI infrastructure, AI-powered products leveraging Large Language Models (LLMs) and/or AI agents, distributed systems, or developer platforms. You are a highly technical engineering leader who leads by example—contributing to architecture, design reviews, and code reviews, diving into implementation details when needed, and raising the technical bar across the team.
• Experience building enterprise SaaS AI products where quality, trust, reliability, and scalability are critical to customer success.
• Proven ability to lead complex cross-functional initiatives from strategy through execution, partnering effectively with Product, Applied AI, Data Science, and Engineering to deliver business impact.
• Excellent communication and stakeholder management skills, with the ability to create clarity, align teams, and influence technical direction in fast-moving, ambiguous environments.
• A strong product and platform mindset, balancing customer impact, engineering velocity, operational excellence, and long-term technical investments.
• A leadership style grounded in curiosity, humility, ownership, and continuous learning, with a passion for building exceptional engineering teams and delivering high-quality AI products.

Nice to Have

• Experience building AI evaluation frameworks, experimentation platforms, or ML infrastructure.
• Knowledge of statistical experimentation, A/B model testing, offline evaluations, or model benchmarking.
• Familiarity with advanced AI optimization techniques such as Direct Preference Optimization (DPO), Reinforcement Learning from Human Feedback (RLHF), model fine-tuning, or preference learning.
• Experience building internal platforms and services adopted across multiple engineering teams.

#LI-remote

The estimated annual cash salary for this role is CAD $146,250 - CAD $195,000. This position is also eligible for incentive stock options, subject to the terms of Lattice’s applicable plans.

Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Life, AD&D, and Disability Insurance; Natural Disaster Support Program; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; Working Remotely Stipend; One time WFH Office Set-Up Stipend; Retirement Plan; Financial Planning; and Learning & Development Budget.

Note on Pay Transparency:

Lattice provides an estimate of the compensation for roles that may be hired as required by regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and © individual candidate experience. Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law.

Lattice welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.

About Lattice

Lattice is on a mission to build cultures where employees and their companies thrive. In an age where employees have more choices than ever before, businesses that put employees first are winning 🏅– and Lattice is building the tools to empower those people-centric companies.

Lattice is a people success platform that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, goal setting, and career planning in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact to the bottom line 📈. Since launching in 2016, we have grown to over 5,000+ customers globally, including brands like Loom, Robinhood, and Gusto.

Lattice is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Lattice is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.

By clicking the “Submit Application” button below, you consent to Lattice processing your personal information for the purpose of assessing your candidacy for this position in accordance with Lattice’s Job Applicant Privacy Policy__.

This is Engineering at Lattice

Lattice’s Engineering team is dedicated to building cutting-edge solutions that empower people and organizations to thrive. As AI becomes fundamental to every product experience, ensuring those systems are trustworthy, measurable, and continuously improving is one of the company’s most important engineering challenges.

The AI Intelligence Quality (IQ) team owns that challenge. We build the AI Platform that enables every AI team at Lattice to measure quality, detect regressions, run experiments, and continuously improve AI performance with confidence. The platform you lead won’t power a single product—it will shape the quality of every AI experience we deliver, becoming a foundational capability for how AI is built at Lattice.

What You Will Do

• Lead, coach, and grow a high-performing team of AI and software engineers, developing them into strong technical leaders while fostering a culture of ownership, technical excellence, experimentation, and continuous learning.
• Own the execution and delivery of the AI Platform roadmap, balancing near-term product impact with long-term platform investments.
• Partner closely with Product, Applied AI, Data Science, and engineering leaders to define how AI quality is measured, evaluated, and continuously improved across Lattice.
• Lead the development of AI evaluation infrastructure, quality metrics, experimentation capabilities, observability, and developer tooling that enable every AI product team to confidently build, evaluate, and ship AI experiences.
• Drive technical and organizational decisions that improve the scalability, reliability, and adoption of the AI Platform, empowering engineers to own architecture and technical solutions.
• Build strong cross-functional partnerships and influence engineering strategy to establish AI evaluations as a foundational capability that accelerates AI development across Lattice.

What You Will Bring to the Table

• Experience leading and growing high-performing software engineering teams, with a track record of hiring, coaching, and developing engineers into strong technical leaders.
• Strong technical background leading teams that build AI infrastructure, AI-powered products leveraging Large Language Models (LLMs) and/or AI agents, distributed systems, or developer platforms. You are a highly technical engineering leader who leads by example—contributing to architecture, design reviews, and code reviews, diving into implementation details when needed, and raising the technical bar across the team.
• Experience building enterprise SaaS AI products where quality, trust, reliability, and scalability are critical to customer success.
• Proven ability to lead complex cross-functional initiatives from strategy through execution, partnering effectively with Product, Applied AI, Data Science, and Engineering to deliver business impact.
• Excellent communication and stakeholder management skills, with the ability to create clarity, align teams, and influence technical direction in fast-moving, ambiguous environments.
• A strong product and platform mindset, balancing customer impact, engineering velocity, operational excellence, and long-term technical investments.
• A leadership style grounded in curiosity, humility, ownership, and continuous learning, with a passion for building exceptional engineering teams and delivering high-quality AI products.

Nice to Have

• Experience building AI evaluation frameworks, experimentation platforms, or ML infrastructure.
• Knowledge of statistical experimentation, A/B model testing, offline evaluations, or model benchmarking.
• Familiarity with advanced AI optimization techniques such as Direct Preference Optimization (DPO), Reinforcement Learning from Human Feedback (RLHF), model fine-tuning, or preference learning.
• Experience building internal platforms and services adopted across multiple engineering teams.

#LI-remote

The estimated annual cash salary for this role is $187,500 - $234,500. This position is also eligible for incentive stock options, subject to the terms of Lattice’s applicable plans.

Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Vision insurance; Life, AD&D, and Disability Insurance; Emergency Weather Support; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; Commuter & Parking Accounts; Lunches in the Office; Internet and Phone Stipend; One time WFH Office Set-Up Stipend; 401(k) retirement plan; Financial Planning; and Learning & Development Budget.

Note on Pay Transparency:

Lattice provides an estimate of the compensation for roles that may be hired as required by regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and © individual candidate experience. Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law.

Lattice welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.

About Lattice

Lattice is on a mission to build cultures where employees and their companies thrive. In an age where employees have more choices than ever before, businesses that put employees first are winning 🏅– and Lattice is building the tools to empower those people-centric companies.

Lattice is a people success platform that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, goal setting, and career planning in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact to the bottom line 📈. Since launching in 2016, we have grown to over 5,000+ customers globally, including brands like Loom, Robinhood, and Gusto.

Lattice is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Lattice is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.

By clicking the “Submit Application” button below, you consent to Lattice processing your personal information for the purpose of assessing your candidacy for this position in accordance with Lattice’s Job Applicant Privacy Policy__.

Location Requirement:

This role is open to candidates located in British Columbia or Ontario, Canada. At this time, we are only able to hire employees residing in these provinces.

This is Engineering at Lattice

Lattice’s Engineering team is dedicated to building cutting-edge solutions that empower people and organizations to thrive. As AI becomes fundamental to every product experience, ensuring those systems are trustworthy, measurable, and continuously improving is one of the company’s most important engineering challenges.

The AI Intelligence Quality (IQ) team owns that challenge. We build the AI Platform that enables every AI team at Lattice to measure quality, detect regressions, run experiments, and continuously improve AI performance with confidence. The platform you lead won’t power a single product—it will shape the quality of every AI experience we deliver, becoming a foundational capability for how AI is built at Lattice.

What You Will Do

• Lead, coach, and grow a high-performing team of AI and software engineers, developing them into strong technical leaders while fostering a culture of ownership, technical excellence, experimentation, and continuous learning.
• Own the execution and delivery of the AI Platform roadmap, balancing near-term product impact with long-term platform investments.
• Partner closely with Product, Applied AI, Data Science, and engineering leaders to define how AI quality is measured, evaluated, and continuously improved across Lattice.
• Lead the development of AI evaluation infrastructure, quality metrics, experimentation capabilities, observability, and developer tooling that enable every AI product team to confidently build, evaluate, and ship AI experiences.
• Drive technical and organizational decisions that improve the scalability, reliability, and adoption of the AI Platform, empowering engineers to own architecture and technical solutions.
• Build strong cross-functional partnerships and influence engineering strategy to establish AI evaluations as a foundational capability that accelerates AI development across Lattice.

What You Will Bring to the Table

• Experience leading and growing high-performing software engineering teams, with a track record of hiring, coaching, and developing engineers into strong technical leaders.
• Strong technical background leading teams that build AI infrastructure, AI-powered products leveraging Large Language Models (LLMs) and/or AI agents, distributed systems, or developer platforms. You are a highly technical engineering leader who leads by example—contributing to architecture, design reviews, and code reviews, diving into implementation details when needed, and raising the technical bar across the team.
• Experience building enterprise SaaS AI products where quality, trust, reliability, and scalability are critical to customer success.
• Proven ability to lead complex cross-functional initiatives from strategy through execution, partnering effectively with Product, Applied AI, Data Science, and Engineering to deliver business impact.
• Excellent communication and stakeholder management skills, with the ability to create clarity, align teams, and influence technical direction in fast-moving, ambiguous environments.
• A strong product and platform mindset, balancing customer impact, engineering velocity, operational excellence, and long-term technical investments.
• A leadership style grounded in curiosity, humility, ownership, and continuous learning, with a passion for building exceptional engineering teams and delivering high-quality AI products.

Nice to Have

• Experience building AI evaluation frameworks, experimentation platforms, or ML infrastructure.
• Knowledge of statistical experimentation, A/B model testing, offline evaluations, or model benchmarking.
• Familiarity with advanced AI optimization techniques such as Direct Preference Optimization (DPO), Reinforcement Learning from Human Feedback (RLHF), model fine-tuning, or preference learning.
• Experience building internal platforms and services adopted across multiple engineering teams.

#LI-remote

The estimated annual cash salary for this role is CAD $146,250 - CAD $195,000. This position is also eligible for incentive stock options, subject to the terms of Lattice’s applicable plans.

Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Life, AD&D, and Disability Insurance; Natural Disaster Support Program; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; Working Remotely Stipend; One time WFH Office Set-Up Stipend; Retirement Plan; Financial Planning; and Learning & Development Budget.

Note on Pay Transparency:

Lattice provides an estimate of the compensation for roles that may be hired as required by regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and © individual candidate experience. Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law.

Lattice welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.

About Lattice

Lattice is on a mission to build cultures where employees and their companies thrive. In an age where employees have more choices than ever before, businesses that put employees first are winning 🏅– and Lattice is building the tools to empower those people-centric companies.

Lattice is a people success platform that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, goal setting, and career planning in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact to the bottom line 📈. Since launching in 2016, we have grown to over 5,000+ customers globally, including brands like Loom, Robinhood, and Gusto.

Lattice is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Lattice is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.

By clicking the “Submit Application” button below, you consent to Lattice processing your personal information for the purpose of assessing your candidacy for this position in accordance with Lattice’s Job Applicant Privacy Policy__.

This is Engineering at Lattice

Lattice’s Engineering team is dedicated to building cutting-edge solutions that empower people and organizations to thrive. As AI becomes fundamental to every product experience, ensuring those systems are trustworthy, measurable, and continuously improving is one of the company’s most important engineering challenges.

The AI Intelligence Quality (IQ) team owns that challenge. We build the AI Platform that enables every AI team at Lattice to measure quality, detect regressions, run experiments, and continuously improve AI performance with confidence. The platform you lead won’t power a single product—it will shape the quality of every AI experience we deliver, becoming a foundational capability for how AI is built at Lattice.

What You Will Do

• Lead, coach, and grow a high-performing team of AI and software engineers, developing them into strong technical leaders while fostering a culture of ownership, technical excellence, experimentation, and continuous learning.
• Own the execution and delivery of the AI Platform roadmap, balancing near-term product impact with long-term platform investments.
• Partner closely with Product, Applied AI, Data Science, and engineering leaders to define how AI quality is measured, evaluated, and continuously improved across Lattice.
• Lead the development of AI evaluation infrastructure, quality metrics, experimentation capabilities, observability, and developer tooling that enable every AI product team to confidently build, evaluate, and ship AI experiences.
• Drive technical and organizational decisions that improve the scalability, reliability, and adoption of the AI Platform, empowering engineers to own architecture and technical solutions.
• Build strong cross-functional partnerships and influence engineering strategy to establish AI evaluations as a foundational capability that accelerates AI development across Lattice.

What You Will Bring to the Table

• Experience leading and growing high-performing software engineering teams, with a track record of hiring, coaching, and developing engineers into strong technical leaders.
• Strong technical background leading teams that build AI infrastructure, AI-powered products leveraging Large Language Models (LLMs) and/or AI agents, distributed systems, or developer platforms. You are a highly technical engineering leader who leads by example—contributing to architecture, design reviews, and code reviews, diving into implementation details when needed, and raising the technical bar across the team.
• Experience building enterprise SaaS AI products where quality, trust, reliability, and scalability are critical to customer success.
• Proven ability to lead complex cross-functional initiatives from strategy through execution, partnering effectively with Product, Applied AI, Data Science, and Engineering to deliver business impact.
• Excellent communication and stakeholder management skills, with the ability to create clarity, align teams, and influence technical direction in fast-moving, ambiguous environments.
• A strong product and platform mindset, balancing customer impact, engineering velocity, operational excellence, and long-term technical investments.
• A leadership style grounded in curiosity, humility, ownership, and continuous learning, with a passion for building exceptional engineering teams and delivering high-quality AI products.

Nice to Have

• Experience building AI evaluation frameworks, experimentation platforms, or ML infrastructure.
• Knowledge of statistical experimentation, A/B model testing, offline evaluations, or model benchmarking.
• Familiarity with advanced AI optimization techniques such as Direct Preference Optimization (DPO), Reinforcement Learning from Human Feedback (RLHF), model fine-tuning, or preference learning.
• Experience building internal platforms and services adopted across multiple engineering teams.

#LI-remote

The estimated annual cash salary for this role is $187,500 - $234,500. This position is also eligible for incentive stock options, subject to the terms of Lattice’s applicable plans.

Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Vision insurance; Life, AD&D, and Disability Insurance; Emergency Weather Support; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; Commuter & Parking Accounts; Lunches in the Office; Internet and Phone Stipend; One time WFH Office Set-Up Stipend; 401(k) retirement plan; Financial Planning; and Learning & Development Budget.

Note on Pay Transparency:

Lattice provides an estimate of the compensation for roles that may be hired as required by regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and © individual candidate experience. Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law.

Lattice welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.

About Lattice

Lattice is on a mission to build cultures where employees and their companies thrive. In an age where employees have more choices than ever before, businesses that put employees first are winning 🏅– and Lattice is building the tools to empower those people-centric companies.

Lattice is a people success platform that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, goal setting, and career planning in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact to the bottom line 📈. Since launching in 2016, we have grown to over 5,000+ customers globally, including brands like Loom, Robinhood, and Gusto.

Lattice is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Lattice is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.

By clicking the “Submit Application” button below, you consent to Lattice processing your personal information for the purpose of assessing your candidacy for this position in accordance with Lattice’s Job Applicant Privacy Policy__.

About the Role:

Tubi is one of the largest free streaming platforms in the US, serving a large-scale streaming audience across Web, iOS, Android, Roku, Fire TV, Apple TV, and game consoles. Quality at this scale isn’t a checkbox — it’s a competitive advantage.

We’re looking for an Automation Engineering Managerto lead the team responsible for building and operating Tubi’s multi-platform test automation infrastructure. You will own the strategy, tooling, and execution quality across our client surfaces — from video playback and ad delivery to content discovery and onboarding.

This role is for a hands-on technical leader who can set direction, influence cross-functional roadmaps, and stay close enough to the code to guide architecture, review critical implementation decisions, and unblock complex technical issues. You will build a team that ships reliable automation at speed — and you will help the team move toward AI-native automation practices: fluent in AI tooling, proactive about applying it, and disciplined about using it responsibly.

This is a hybrid role based out of either our San Francisco or Toronto office. You must be willing to travel to either location at least 2 days a week.

What You’ll Do:

Test Strategy & Quality Planning

• Define and own Tubi’s multi-platform automation strategy — covering Web, iOS, Android, CTV (Roku, Fire TV, Apple TV, Smart TVs, game consoles), and API layers.
• Establish testing standards, coverage targets, and quality gate policies across the CI/CD pipeline to protect release confidence and production reliability.
• Design specialized test strategies for business-critical scenarios: video playback (HLS/DASH), ad insertion, content recommendation surfaces, and user authentication flows.
• Use AI-assisted analysis (e.g., failure pattern clustering, test gap detection) to continuously improve test strategy based on real production signal and defect trends — not gut instinct.

Automation Framework & Infrastructure

• Lead the design and maintenance of scalable, cross-platform automation frameworks built for Tubi’s unique device matrix and streaming use cases.
• Ensure automation suites are reliable, fast, and integrated as quality gates in CI/CD — owning execution health, not just test coverage numbers.
• Continuously build and evolve AI-augmented engineering workflows/system that fundamentally change how the team creates, maintains, and improves automation — going beyond adopting existing tools to designing new patterns, custom integrations, and repeatable practices that raise the team’s output ceiling.
• Own the team’s AI capability growth: identify high-leverage AI applications in the automation lifecycle (e.g., AI-assisted test case generation, intelligent flaky cases detection, regression root cause summarization), prototype them, and codify them into team standards.
• Evaluate and selectively adopt emerging testing tools and AI-for-testing innovations. Translate promising external ideas into concrete, team-specific workflows, and make sure adoption leads to measurable improvements in speed, reliability, and engineering quality.

Team Leadership & Growth

• Manage and grow a team of automation engineers: set clear individual goals, run regular 1:1s, create concrete career development plans, and hold a high bar for technical execution.
• Actively mentor engineers on AI-augmented engineering practices — including prompt engineering, AI-assisted debugging, and responsible review of AI-generated code — so that AI becomes a multiplier, not a shortcut.
• Drive consistent AI tool adoption across the team; share workflows and learnings org-wide to spread impact beyond the immediate team.
• Foster a culture of continuous improvement: encourage experimentation, normalize blameless retrospectives, and track team health alongside delivery metrics.
• Stay current on AI technology trends — proactively surface relevant tools, research, and practices to the team and translate them into actionable process improvements.

Cross-Functional Collaboration & Reporting

• Partner with QA leads, engineering managers, and product managers to clarify testing requirements, flag quality risks early, and align on release readiness criteria.
• Represent automation engineering in cross-functional planning, contributing to roadmap discussions with data on quality gaps, automation ROI, and risk areas.
• Produce regular, data-driven quality status reports for leadership, covering defect trends, automation coverage, execution reliability, team velocity, and AI-driven insights such as flaky test clusters, recurring failure patterns, and release risk signals.
• Participate in incident reviews for production quality regressions, driving root cause analysis and ensuring systematic prevention — not just one-off fixes.

Your Background:

• Bachelor’s degree or above in Computer Science, Software Engineering, or a related technical field.
• 10+ years of experience in software testing and quality engineering, with at least 3 years in a technical leadership or team management role.
• Experience building AI agents, skills, workflows, or similar Native AI based automation systems. Can combine multiple AI tools for complex tasks and proactively identifies where AI augmentation reduces toil or improves accuracy.
• Hands-on expertise with cross-platform automation frameworks (e.g., Puppeteer, Playwright, Appium, WebDriverIO, Selenium, PyTest, TestNG, Jest) — and the judgment to know when to adopt a new tool vs. improve what exists.
• Proficient in at least one primary programming language — JavaScript/TypeScript (preferred), Python, or Java — and comfortable reading code across stacks.
• Solid grasp of client and server application architecture, enabling effective test design at the system boundary — not just at the UI surface.
• Strong understanding of CI/CD systems (e.g., GitHub Actions, Jenkins, Buildkite) and experience integrating automation into complex, multi-stage pipelines.
• Strong product sense: able to identify quality risks from a user and business perspective, not just a coverage-metrics perspective.
• Excellent communication skills — writes clearly, presents data persuasively, and drives alignment in cross-functional settings.
• Led the end-to-end design and rollout of a large-scale automation framework (new build or major migration).
• Multi-platform testing experience across Web, Mobile, and Smart TV / CTV / OTT device ecosystems.
• Hands-on experience applying AI to automation tasks: test case generation, log summarization, flaky test analysis, quality dashboard construction, or regression triage automation.
• Experience coaching engineers or QA partners on responsible, effective AI usage in daily engineering work.
• Familiarity with video playback, streaming protocols (HLS/DASH), or ad insertion testing scenarios.
• Prior experience in the streaming, media, or consumer tech industry.
• Experience with distributed system testing or large-scale performance and load testing.

#LI-CL1

#LI-Hybrid

Pursuant to state and local pay disclosure requirements, the pay range for this role, with final offer amount dependent on education, skills, experience, and location is listed annually below. This role is also eligible for an annual discretionary bonus, long-term incentive plan, and various benefits including medical/dental/vision, insurance, a 401(k) plan, paid time off and other benefits in accordance with applicable plan documents.

High cost labor markets such as but not limited to Los Angeles, New York City, and San Francisco

$211,700—$302,400 USD

Tubi is a division of Fox Corporation, and the FOX Employee Benefits summarized here, covers the majority of all US employee benefits.  The following distinctions below outline the differences between the Tubi and FOX benefits:

• For US-based non-exempt Tubi employees, the FOX Employee Benefits summary accurately captures the Vacation and Sick Time.
• For all salaried/exempt employees, in lieu of the FOX Vacation policy, Tubi offers a Flexible Time off Policy to manage all personal matters.
• For all full-time, regular employees, in lieu of FOX Paid Parental Leave, Tubi offers a generous Parental Leave Program, which allows parents twelve (12) weeks of paid bonding leave within the first year of birth, adoption, surrogacy, or foster placement of a child in addition to applicable government leave program(s) and FOX’s short-term disability policy. This time is 100% paid through a combination of any applicable state, city, and federal leaves and wage-replacement programs in addition to contributions made by Tubi.
• For all full-time, regular employees, Tubi offers a monthly wellness reimbursement.

About Tubi:

Boldly built for every fandom, Tubi is a free streaming service that entertains over 100 million monthly active users. Tubi offers the world’s largest collection of Hollywood movies and TV shows, thousands of creator-led stories and hundreds of Tubi Originals made for the most passionate fans. Headquartered in San Francisco and founded in 2014, Tubi is part of Tubi Media Group, a division of Fox Corporation.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law.

Chief of Staff, Healthcare Analytics

At CVS Health, our purpose is to simplify health care, one person, one family, and one community at a time, with the ambition to be America’s most trusted health care company. Healthcare Analytics powers that purpose, building AI-powered analytics solutions to help care reach consumers affordably and on time.

This role is the right hand to the SVP leading Healthcare Analytics. You will own the numbers that keep the organization funded and accountable, the processes that keep it running day to day, and the communications that share its success stories with senior leadership and colleagues. This is a high-visibility seat for someone who wants to operate at the intersection of innovation, strategy, finance, and storytelling inside one of the largest analytics organizations in healthcare.

What you will own

• Financial stewardship: manage the capital and operating budget across the portfolio, track value realization and ROI against committed initiatives, and build the financial narrative for budget reviews with business partners.
• Operational rhythm: run the recruiting pipeline, manage onboarding so new colleagues get up to speed effectively, organize leadership onsite workshops, and own meeting cadence to drive transparency and engagement.
• Executive communication: produce executive-ready materials, including leadership updates and other communications to represent the organization’s work with partners and stakeholders, both internal and external. This includes crafting the agenda and content for townhalls.
• Strategic planning and performance management support: partner on annual and mid-year planning cycles, including goal setting and tracking progress against commitments through scorecard and metrics updates.
• Talent management processes: run talent reviews and calibration, analyze Colleague Engagement survey results and drive the resulting action items, and support talent growth.
• Cross-functional coordination: serve as a connective point with peer Chiefs of Staff and the broader Digital, Data, Analytics and Technology organization to share best practices and coordinate updates.
• Issue resolution: identify and clear the blockers that slow initiatives down, escalating to the SVP as needed.

What makes someone successful

• Genuine comfort with numbers, understanding what they mean for our scorecard and overall budget.
• Process discipline combined with creative solutioning and the instinct to build a system once rather than solve the same problem ad hoc every quarter.
• Strong executive presence in writing, knowing how to lead with key compelling messages and inspiring stories. High level understanding of AI to enable effective storytelling.
• Judgment about what needs the SVP’s attention and what can be handled independently.
• Comfort with ambiguity and change management, given all the exciting opportunities and disruption that AI is bringing to our field.
• Proficiency with (or eagerness to learn) using AI tools in their work to augment their role and provide support to the broader Healthcare Analytics leadership team.

Required qualifications

• 10 years of total business experience, with a track record of managing budgets, building operational processes, and producing executive-level deliverables.
• Strong financial acumen, including experience tracking ROI or value realization on initiatives.
• Demonstrated experience managing structured processes such as recruiting pipelines, onboarding, or cross-functional meeting cadences.
• Excellent written communication skills, with examples of executive-ready materials produced with minimal senior leader input.
• Comfort operating in a fast-moving, matrixed organization without a dedicated team to delegate to.
• Familiarity with a product-oriented way of working, including how teams organize around products, ownership, and delivery.
• Healthcare or insurance industry experience preferred.

Education

Bachelor’s degree required. MBA or master’s degree in a quantitative or business field preferred.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Come join the organization that is redefining security for the AI era. As one of the fastest-growing startups ever, we enable teams to secure cloud and AI applications by connecting code, cloud, and runtime into a single shared context. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent. Not to mention, we’re now powered by Google, meaning we offer our customers an AI-powered platform that harnesses Google’s Threat Intelligence and Security Operations to better detect, prevent, and respond to threats across all environments, allowing for further innovation.

Our Wizards from all over the globe work together to protect the infrastructure of our customers, including over 50% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re honored to be a leading player in a massive and growing market, and we continue to look for exceptional Wizards who are eager to make a significant impact on our team. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our momentous growth. Come join our team and help us create secure cloud environments that allow even the best companies to move faster, all while having some fun!

SUMMARY

As a Solutions Support Engineer Manager, you will be a part of a global team responsible for providing an outstanding technical support experience. In this role, you will manage a technical team of highly skilled engineers and help enable them solve technical problems for customers with a mix of debugging, networking, system administration, and updating documentation.You are expected to be an AI-first leader, not only familiar with AI but actively using and building with it to scale our support offering. You will lead by example, using tools like Claude Code to build out advanced support models and internal tools.

WHAT YOU’LL DO

• Manage, develop, coach and mentor a team of Technical Support Engineers, who are responsible for technical customer support experience within the Wiz product
• Act as the owner for your team’s accountability and performance - partnering closely with upper management to facilitate performance reviews, performance plans, and any employee relations issues for your direct reports
• Ensure successful training and onboarding of new hires
• Guide the team through technical-training and additional learning and development needs
• Drive projects or initiatives to improve team productivity, process or procedure
• Collaborate with internal teams and customers on high-priority escalations and act as a resource to resolve escalations from team members as necessary
• Identify cases that require escalation (either technically or strategically)
• Create, maintain, and coordinate incident management requests to product or engineering
• Design and implement solutions that scale the support offering through automations
• Coordinate with Customer Success Managers to address any technical issues impacting a customer’s success
• Create technical articles or knowledge base (e.g., edit or create news/ knowledge-based articles) that is internal or customer-facing for a better customer support experience
• Be a customer advocate for timely resolution of the problems reported, understand the environment/network and impact on business

WHAT YOU’LL BRING

• Technical Leadership: 1+ years managing external technical support teams in a SAAS enviornment while serving as the hands-on, ultimate escalation anchor.

• AI & Automation: Track record of writing scripts or building tools using AI APIs to automate operational workflows.

• Cloud Infrastructure: 5+ years of hands-on experience deploying and maintaining AWS, Azure, or GCP infrastructure.

• Kubernetes & Virtualization: Direct experience configuring and troubleshooting Kubernetes clusters and virtualized environments.

• Security & Monitoring: Practical experience managing hybrid-cloud identity, security protocols, and monitoring/logging pipelines.

Candidates must meet EAR part 772 and ITAR 120.15 definition of a U.S. person (Any individual who is granted U.S. citizenship; or any individual who is granted U.S. permanent residence (green card holder); or any individual who is granted status as a “protected person”) and that they reside in the contiguous United States.

Compensation + Benefits

Compensation for this full-time position includes base salary + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

The US base salary range for this full-time position is listed below.

US Base Pay Range

$144,000—$198,000 USD

Applicants must have the legal right to work in the country where the position is based, without the need forvisa sponsorship.This role does not offervisasponsorship.

Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz’s Privacy Policy.