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Content Technical Writer at Cronos Europa

Creates and maintains technical documentation for business and IT applications, translating complex concepts into clear user guides and manuals while leveraging AI tools.

Mid Hybrid Posted about 10 hours ago RemoteFirstJobs Product
What this role involves

We are currently looking for a Technical Writer to strengthen the Cronos Europa team.

  • Full-time
  • Freelance and Employment contract
  • Duration mission: Long-term mission
  • Hybrid working model (Brussels)

Responsabilities:

  • Create, maintain, and update technical documentation for business and IT applications.
  • Translate complex technical concepts into clear and user-friendly documentation.
  • Collaborate with developers, analysts, architects, and business stakeholders to gather information.
  • Produce user guides, technical manuals, process documentation, release notes, and knowledge base articles.
  • Ensure documentation quality, consistency, and compliance with internal standards.
  • Leverage AI-powered tools to improve documentation creation, maintenance, and content management processes.
  • Review and continuously improve existing documentation structures and content.

Technical skills:

  • Experience in technical writing and documentation management.
  • Knowledge of software development environments and application lifecycles.
  • Experience with documentation tools such as Confluence, SharePoint, Markdown, or similar platforms.
  • Understanding of business applications and IT systems.
  • Experience using AI-assisted writing and documentation tools is a strong asset.
  • Ability to structure and simplify complex technical information.
  • Excellent written communication skills in English.

Profile:

  • Medior-level experience as a Technical Writer or in a similar documentation role.
  • Strong analytical and organisational skills.
  • Excellent attention to detail and commitment to quality.
  • Ability to work independently and collaboratively within multidisciplinary teams.
  • Proactive, solution-oriented, and eager to learn new technologies.
  • Comfortable working in a hybrid environment based in Brussels.
  • Available ASAP.

Why Cronos Group?

We’ll propose you:

  • An attractive salary package
  • A good work-life balance environment
  • The assurance of working in cutting-edge technologies in an entrepreneurial spirit
  • The opportunity to develop your skills thanks to tailor-made training courses according to your needs
  • A good job in a friendly place

If you wish to integrate a dynamic structure on a human scale while working with the latest technologies, don’t wait anymore and join Cronos!

Read the full description
Product VP, Product Operations at American Healthtech, a PointClickCare Company

VP directs product operations strategy, processes, and cross-functional initiatives to optimize product delivery and organizational efficiency.

Exec Hybrid Posted about 10 hours ago RemoteFirstJobs Product
What this role involves

Job Title: VP, Product Operations

Location:Canada – Remote OR Mississauga, ON – Hybrid

**Travel to Office expectations**

For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.

For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.

At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

Position Summary:

Reporting to the Chief Product & Technology Officer (CPTO), the Vice President, Product Operations leads the Product Operations function and is responsible for establishing, evolving, and scaling the processes, governance frameworks, planning practices, and operating rhythms that enable effective execution across PointClickCare’s Product and Engineering organization.

This role partners closely with leaders across Product, Engineering, Finance, Strategy, and other key functions to improve portfolio visibility, planning effectiveness, decision-making, and organizational alignment. Through strong operational leadership, data-driven insights, and cross-functional collaboration, the VP plays a critical role in enabling disciplined execution of strategic priorities and driving continuous improvement across Product and Engineering performance.

Key Responsibilities:

  • Lead annual, quarterly, and ongoing Product portfolio planning processes across Product and Engineering teams.
  • Facilitate cross-functional planning discussions, portfolio reviews, and prioritization activities that balance strategic objectives, capacity considerations, dependencies, and resource trade-offs.
  • Establish and evolve governance frameworks that promote transparency, accountability, alignment, and effective decision-making across the organization.
  • Monitor portfolio performance and execution health, identifying opportunities to improve planning effectiveness, predictability, and delivery outcomes.
  • Lead the development, implementation, and continuous improvement of Product Operations processes, standards, and operating practices.
  • Establish planning cadences, portfolio reviews, operating forums, and governance mechanisms that support efficient execution and organizational alignment.
  • Partner with Product, Engineering, UX/UI, and business stakeholders to improve coordination, operational effectiveness, and cross-functional collaboration.
  • Develop and maintain portfolio performance reporting, operational metrics, dashboards, and executive-level insights that support business and investment decisions.
  • Provide leadership teams with visibility into portfolio progress, business outcomes, risks, dependencies, and execution challenges.
  • Leverage data and operational insights to inform prioritization, planning, governance, and continuous improvement initiatives.
  • Advance product management capability by establishing operational standards, frameworks, tools, and best practices that support Product team effectiveness.
  • Partner with Product leaders to strengthen portfolio management, planning processes, delivery practices, and organizational maturity.
  • Support Product leadership planning cycles, business reviews, and strategic operational initiatives with analysis, recommendations, and decision support.
  • Identify operational risks, execution challenges, and cross-functional dependencies, recommending mitigation strategies and improvement opportunities.
  • Lead, coach, and develop Product Operations leaders and team members, fostering a culture of collaboration, accountability, continuous improvement, and operational excellence.

Required Skills & Qualifications:

  • Bachelor’s degree in Business, Engineering, Computer Science, Information Systems, or a related field.
  • MBA or other advanced degree in Business, Technology, or a related field is considered an asset.
  • 10+ years of progressive leadership experience in Product Operations, Portfolio Management, PMO, Product Management, Strategy, or a related business operations function within a complex technology organization.
  • Demonstrated experience leading planning, governance, portfolio management, and operational processes that support execution across large, cross-functional teams.
  • Proven ability to influence senior leaders and build alignment across Product, Engineering, Finance, Strategy, and other business functions to achieve organizational objectives.
  • Strong analytical, strategic, and operational leadership skills, including experience leveraging metrics, reporting, and business insights to support planning, prioritization, and executive decision-making.
  • Experience leading and developing managers and professional teams, including responsibility for talent development, performance management, and organizational effectiveness.
  • Strong communication and stakeholder management skills, with the ability to collaborate effectively across executive leadership teams and complex organizational structures.
  • Experience supporting Product and Engineering organizations within a SaaS, healthcare technology, or other technology-driven environment is preferred.
  • Experience implementing or improving Product Operations, portfolio management, governance, or planning practices during periods of organizational growth and change is preferred.

At PointClickCare, base salary is one of the many components that make up our total rewards package. This role offers a competitive base salary+ bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.

PointClickCare Benefits & Perks

  • Benefits starting from Day 1
  • Retirement Plan Matching (RRSP & 401K)
  • Flexible Paid Time Off
  • Lifestyle/Wellness Spending Account
  • Parental & Caregiver Leaves
  • Fertility & Adoption Support
  • Continuous Development Support Program
  • Employee Assistance Program
  • Learning Programs & Resources
  • Employee Recognition … and more!

Equal Employment Opportunity:

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.

When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: [email protected]

PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

#LI-Remote

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Read the full description
Marketing Marketing Automation Architect (CA) at American Healthtech, a PointClickCare Company

Designs and manages marketing automation infrastructure and strategy using Adobe Marketo Engage for enterprise healthcare organization.

Senior Hybrid Posted about 10 hours ago RemoteFirstJobs Product
What this role involves

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.

At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

**Travel to Office expectations**

For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.

For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.

Position Summary:

The Marketing Automation Architect plays a key role in influencing the strategic and technical direction for the Marketing Operations and Analytics teams within Adobe Marketo Engage and the marketing automation ecosystem at PointClickCare. Reporting to the Director, Marketing Analytics & Marketing Technology, this role defines the vision, architecture, and governance of the marketing automation platform while enabling scalable, data-driven customer engagement across the buyer lifecycle. The role combines platform architecture, solution design, technical leadership, and strategic consulting, partnering with Marketing, Sales Operations, Revenue Operations, IT, Analytics, and Product Marketing to keep the MarTech ecosystem scalable, reliable, secure, and positioned for future innovation.

Key Responsibilities:

  • Platform Architecture, Strategy & Governance: Shape the technical vision, architecture, and roadmap for Adobe Marketo Engage; establish platform governance, standards, and best practices; identify technical debt and architectural opportunities; oversee platform health, performance, and administration.
  • Solution Design & Marketing Automation Delivery: Design and implement journey-based marketing programs, lifecycle automation, lead nurturing, segmentation, forms, landing pages, and reusable program templates; serve as primary technical consultant for Marketing, Sales Operations, and Customer Success.
  • Enterprise Integrations & MarTech Ecosystem: Own and optimize the Marketo/Salesforce integration (synchronization, lifecycle logic, field mappings, data integrity); manage integrations with webinar, event, LeanData, live chat, and CMS platforms; act as primary technical liaison with Adobe Marketo Support.
  • Lead Scoring & Lifecycle Management: Own the strategy, governance, and continuous optimization of lead scoring models and lifecycle frameworks in partnership with Sales Operations and Analytics to improve lead quality, conversion, and pipeline performance.
  • Technical Leadership, Security Communications & Enablement: Serve as subject matter expert and mentor for the Marketing Operations team; own governance of customer-facing security and service communications with Security, Product, Legal, and Corporate Communications; lead continuous improvement and AI adoption initiatives.

Required Skills & Experience:

  • Bachelor’s degree, diploma, or equivalent combination of education, certifications, and experience.
  • 8+ years of experience administering and architecting Adobe Marketo Engage within complex B2B enterprise environments.
  • Extensive experience designing enterprise marketing automation strategies, lifecycle programs, lead scoring frameworks, and scalable automation solutions.
  • Deep expertise integrating Marketo with Salesforce CRM and enterprise marketing technology platforms.
  • Demonstrated success establishing platform governance, standards, and operational best practices.
  • Experience leading cross-functional initiatives involving Marketing, Sales Operations, Revenue Operations, and IT.
  • Adobe Marketo Engage Certified Expert certification required or strongly preferred
  • Strong analytical mindset, excellent troubleshooting and solution design capabilities, and clear communication skills.

Preferred Experience:

  • Salesforce certification considered an asset.
  • AI fluency and/or experience leveraging Microsoft 365 Copilot to improve productivity, collaboration, and marketing operations.
  • Hands-on experience with LeanData, webinar platforms, and other event technologies beyond core Marketo/Salesforce administration.
  • Working knowledge of privacy regulations including CASL and GDPR, and of marketing analytics, attribution, and dashboard development.

$124,000 - $138,000 a year

At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $124,000 - $138,000 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.

#LI-TW1

#LI-Remote

PointClickCare Benefits & Perks:

Benefits starting from Day 1!

Retirement Plan Matching

Flexible Paid Time Off

Wellness Support Programs and Resources

Parental & Caregiver Leaves

Fertility & Adoption Support

Continuous Development Support Program

Employee Assistance Program

Allyship and Inclusion Communities

Employee Recognition … and more!

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.

When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: [email protected]

PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Read the full description
Engineer AI Engineer at Netcompany

Develops and deploys machine learning models and GenAI solutions, collaborating with cross-functional teams to productionize AI systems across business domains.

Mid Hybrid Posted about 10 hours ago RemoteFirstJobs Product
What this role involves

Company Description

Are you ready to shape the future technological landscape in Europe?

We are dedicated to responsible digitalisation, building innovative, inclusive solutions that drive meaningful impact. With over 8,900 professionals across Europe, we help EU institutions, public and private organisations thrive in a rapidly evolving digital world. Are you ready to shape the future through technology? Your journey starts here. Take a look at some of our impactful projects here: https://netcompany.com/cases/

Job Description

Ever wondered what it feels like to be an AI Engineer in Netcompany?

Joining us as an AI Engineer you will leverage your technical expertise, experience, and communication skills to work across various business & technology teams productionize innovative AI models and applications.

As an AI Engineer you will:

  • Develop and deploy machine learning models and GenAI solutions across a variety of business domains.
  • Work on both traditional ML projects and advanced GenAI initiatives.
  • Collaborate with project managers, data scientists, and cloud engineers to deliver robust and scalable AI systems.
  • Participate in fine-tuning, evaluating, and monitoring AI/ML models, ensuring optimal performance.
  • Contribute to prompt engineering efforts and AI model optimization strategies.
  • Stay updated with the latest developments in Machine Learning, MLOps, and GenAI tools and frameworks.

Qualifications

What would make you a fit for the role:

  • Bachelor’s or Master’s degree in Computer Science, Data Science, Engineering, Mathematics or a related field.
  • 2–5 years of experience in AI/ML engineering roles.
  • Hands-on experience in Machine Learning model development and deployment.
  • Good exposure to GenAI technologies.
  • Familiarity with RAG systems and vector databases is a plus.
  • Solid skills in Python and experience with cloud platforms (AWS, Azure).
  • Understanding of MLOps principles and model lifecycle management.
  • Team player attitude, eagerness to learn, and strong problem-solving skills.

Additional Information

Being a part of the Netcompany team, you will be provided with:

  • The opportunity to work in a modern environment & in a hybrid working model
  • A seamless onboarding experience and a buddy to support you on your first steps
  • A competitive compensation & benefits package
  • Health and life insurance program
  • Meal and commuting allowance
  • Well-being activities (on premises)
  • Continuous learning opportunities using the most modern methods (unlimited access to Udemy for Business, ad-hoc trainings)
  • A personalized development plan for targeted career growth

If you are looking forward to be part of a diverse environment, and have the opportunity to work alongside well-experienced professionals, on challenging, large-scale projects that directly impact millions of citizens around the globe, then this is the place to be!

By joining Netcompany in Athens, you will be part of a vivid team of 2,300+ tech professionals. When at the office, you’ll have the flexibility to work from our three modern, sustainable, and state-of-the-art offices!

Please upload your CV in English via the Apply button. All applications will be treated as strictly confidential.

We ensure equal opportunities, treatment, and consideration to all candidates. Discrimination based on sex, racial or ethnic origin, religion or belief, disability, age, sexual orientation or marital status, physical or mental disability, or any other factor protected by applicable laws and regulations is prohibited. As part of the Netcompany culture, we respect human rights and focus on creating a positive workplace, where all employees are valued, and where diversity and inclusion are a vital part of our everyday working experience.

In the following link you may find our CV Submission privacy notice: https://netcompany.com/cv-submission-privacy-notice/

Read the full description
Product SVP, Product Management – Data Products & Strategy at American Healthtech, a PointClickCare Company

SVP leads product strategy and development for data products, overseeing product vision and execution at a healthcare technology company.

Exec Hybrid Posted about 10 hours ago RemoteFirstJobs Product
What this role involves

Job Title: SVP, Product Management – Data Products & Strategy

Location:Canada – Remote or Mississauga, ON – Hybrid

**Travel to Office expectations**

For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.

For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.

At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

Position Summary:

Reporting directly to the Chief Product & Technology Officer (CPTO), the Senior Vice President, Product Management – Data Products & Strategy establishes and leads PointClickCare’s enterprise strategy for Data as a Product. This executive leader is accountable for transforming PointClickCare’s unique data assets, ecosystem position, and network scale into differentiated products, strategic growth opportunities, and new sources of enterprise value.

The role owns the long-term strategy for customer-facing data products, APIs, interoperability, marketplace capabilities, data monetization, and data-enabled AI solutions while ensuring appropriate protection of intellectual property, privacy, and regulatory compliance. As a member of the senior Product Leadership Team, the SVP influences corporate strategy, investment priorities, ecosystem partnerships, and growth initiatives while leading a team of senior Product leaders responsible for PointClickCare’s data product portfolio.

Key Responsibilities:

  • Define and lead PointClickCare’s enterprise Data Products strategy, including establishing a multi-year vision for Data as a Product that aligns with corporate objectives, growth priorities, and evolving market opportunities.
  • Identify, evaluate, and champion new business models and growth opportunities enabled by PointClickCare’s data assets, network scale, interoperability capabilities, and ecosystem partnerships.
  • Serve as the executive sponsor for customer-facing data strategy and ensure alignment across Product, Engineering, AI, Corporate Strategy, Legal, Go-to-Market, and the Corporate Data Office.
  • Own the strategy, roadmap, performance, and long-term success of PointClickCare’s data products portfolio, including customer-facing data products, APIs, interoperability services, marketplace capabilities, and AI-enabled solutions.
  • Establish investment priorities, resource allocation decisions, portfolio success measures, and business outcomes that balance customer value, market opportunity, and financial performance.
  • Drive adoption, customer value realization, commercial performance, and scalable product growth through strong portfolio management and strategic execution.
  • Lead PointClickCare’s enterprise strategy for data monetization, marketplace growth, and ecosystem expansion.
  • Define customer access models, API strategies, pricing frameworks, packaging approaches, and commercial models that support sustainable growth while preserving trust and protecting intellectual property.
  • Identify new revenue opportunities, strategic partnerships, and ecosystem capabilities that strengthen PointClickCare’s competitive position and expand customer value.
  • Represent PointClickCare’s data strategy with executive stakeholders, customers, strategic partners, industry analysts, and industry organizations.
  • Lead executive-level discussions related to data products, healthcare interoperability, marketplace participation, data monetization, and AI-enabled customer solutions.
  • Build relationships that influence product direction, market positioning, and long-term growth opportunities across the healthcare technology landscape.
  • Lead, develop, and scale a high-performing product leadership organization through senior leaders, including VPs and Directors.
  • Establish succession planning, leadership development, talent strategies, and organizational capabilities that strengthen expertise in data products, APIs, ecosystem platforms, marketplace solutions, and monetization strategies.
  • Foster a culture of innovation, accountability, collaboration, customer focus, and execution excellence.

Required Skills & Qualifications:

  • Bachelor’s degree in Business, Computer Science, Engineering, Healthcare Informatics, Information Systems, or a related field.
  • 15+ years of progressive leadership experience in product management, technology, data products, platform strategy, enterprise software, or related disciplines.
  • Demonstrated success defining and executing enterprise-level product, growth, or business strategies with measurable impact on organizational performance, customer outcomes, and financial results.
  • Proven experience leading large, complex product or technology organizations through multiple layers of leadership, including developing senior leaders and building organizational capability.
  • Track record of leading enterprise transformation initiatives requiring alignment across multiple functions, competing priorities, and significant organizational change.
  • Deep expertise in data products, APIs, interoperability, marketplace and ecosystem strategies, data monetization models, AI-enabled products, and the business dynamics of data-driven organizations.
  • Strong strategic, financial, and operational acumen, including ownership of portfolio-level investment decisions, business cases, risk management, and performance outcomes.
  • Demonstrated ability to influence executive stakeholders, shape investment decisions, and represent organizational strategy with customers, partners, analysts, and other external stakeholders.
  • Experience leading marketplace, ecosystem, platform, or data monetization strategies is highly preferred.
  • Experience within healthcare technology, post-acute care, payer, provider, or other highly regulated industries is preferred.
  • Experience engaging with industry analysts, strategic partners, customer advisory groups, or external industry bodies is preferred.
  • Ability to balance growth objectives, customer needs, regulatory requirements, and intellectual property protection in a complex business environment.

At PointClickCare, base salary is one of the many components that make up our total rewards package. This role offers a competitive base salary+ bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.

PointClickCare Benefits & Perks

  • Benefits starting from Day 1
  • Retirement Plan Matching (RRSP & 401K)
  • Flexible Paid Time Off
  • Lifestyle/Wellness Spending Account
  • Parental & Caregiver Leaves
  • Fertility & Adoption Support
  • Continuous Development Support Program
  • Employee Assistance Program
  • Learning Programs & Resources
  • Employee Recognition … and more!

Equal Employment Opportunity:

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.

When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: [email protected]

PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

#LI-Remote

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Read the full description
Design Design Engineer at Vercel

Design Engineer owns product design and frontend implementation for AI Gateway, working across dashboard, CLI, and API surfaces to create developer-friendly interfaces for AI model routing and management.

Mid Hybrid Posted about 10 hours ago RemoteFirstJobs Product
What this role involves

About Vercel:

Vercel is the agentic infrastructure company. We free people and agents to ship what’s next.

For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience.

Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents.

We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next.

About the Role:

AI Gateway gives developers one place to connect applications and agents to hundreds of models with one API key. It handles provider routing and fallbacks, unifies billing and observability, and lets teams manage spend and security controls across production AI workloads.

Designing this well is a systems problem. A developer should be able to choose the right model, make and verify a first request, diagnose a failed request, and configure routing, budgets, credentials, and security controls without losing sight of the application they are trying to build. The right interface might be in the dashboard, on the public model catalog, in the CLI, in an API response, or in code.

You will be the Design Engineer for AI Gateway, owning product design and frontend implementation across those surfaces. You will work with customers, a Product Manager, and engineers to understand the problem, explore solutions, build the production experience, ship it, and learn from what happens after launch.

AI Gateway is live, the model ecosystem changes every week, and the team can move from an observed problem to production quickly. This is a rare chance to use your product judgment, design craft, and code to shape a developer product and ship the experience yourself.

You will be the design owner embedded with a Product Manager and a dedicated engineering team. You will also have the Product Design team around you for critique, collaboration, and support. AI Gateway will be your main product area, with room to pursue design-led improvements across Vercel. You will report to the Design Team.

If you’re based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you’re located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team.

What You Will Do:

  • Own product design and frontend implementation for meaningful parts of the journey from discovering a model to making a first successful request and operating AI in production.
  • Design and build production experiences across the website, dashboard, CLI, and APIs, choosing the right medium for each problem.
  • Make models, providers, credentials, routing, budgets, logs, performance, privacy, and governance understandable, then create patterns that extend across new providers, modalities, and workloads.
  • Talk directly with customers and use product data to understand problems, define success, make tradeoffs, and improve what ships.
  • Own quality after launch, including visual and interaction craft, accessibility, performance, resilience, instrumentation, and edge cases.
  • Use coding agents to explore and implement ideas quickly, while testing, debugging, and taking responsibility for what ships.

About You:

  • Your work shows what you personally identified, designed, built, shipped, and learned after launch.
  • You build production-quality web applications with React and TypeScript and can contribute confidently in a large, existing codebase.
  • You bring strong visual and interaction craft and have made technical or data-rich products understandable without removing the control advanced users need.
  • You can move between graphical interfaces, CLI workflows, API behavior, and implementation details, treating accessibility, performance, failure recovery, and instrumentation as part of the design.
  • You use customer research and product data to make decisions, communicate your reasoning clearly, challenge ideas constructively, and change direction when the evidence changes.
  • You use coding agents in your daily work, but you can explain, test, debug, and take responsibility for the code they help produce.

There is no required path into this role. You may come from product design, frontend engineering, creative development, or a career that does not fit a standard title. We care about the quality of what you have shipped and the judgment behind it.

Bonus If You:

  • Have experience with developer tools, infrastructure products, model marketplaces, or observability experiences.
  • Have worked with AI models, providers, inference platforms, guardrails, or AI application tooling.
  • Have experience with APIs, command-line tools, structured product content, or agent-facing interfaces.
  • Have built an application or agent with Vercel’s AI SDK or AI Gateway.

See the work:

  • AI Gateway
  • AI Gateway documentation
  • Browse AI models
  • AI model leaderboards
  • Design Engineering at Vercel

Benefits:

  • Competitive compensation package, including equity.
  • Inclusive Healthcare Package.
  • Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
  • Flexible Time Off.
  • We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.

The San Francisco, CA base pay range for this role is $208,000 - $312,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.

Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don’t necessarily check every box on the job description.

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Sales Director, Solutions Architects at Vercel

Leads and develops a team of Solutions Architects across EMEA, driving technical pre-sales excellence and partnering with sales to win and expand customer accounts.

Lead Hybrid Posted about 10 hours ago RemoteFirstJobs Product
What this role involves

About Vercel:

Vercel is the agentic infrastructure company. We free people and agents to ship what’s next.

For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience.

Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents.

We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next.

About the role:

We are looking for a Director, Solutions Architects to join our Field Engineering organization. You’ll be responsible for building and leading our team of Solutions Architects and Managers across Europe, helping customers ship incredible web and AI products using Vercel, Next.js, and our agentic infrastructure stack. You will drive technical excellence, mentor the team, and partner closely with sales leadership to win new business and expand existing accounts. You will report to the VP of Field Engineering.

This is a hybrid role based in Vercel’s London or Berlin office, with a required three days per week onsite.

What you will do:

  • Lead, develop, and manage our EMEA SA team.
  • Ensure technical excellence across the pre-sales cycle.
  • Provide hands-on support for key accounts as needed (presentations, architecture reviews, migration plans).
  • Oversee and coach SA engagements on strategic accounts across segments.
  • Partner with our engineering org to provide product feedback from the field.
  • Develop repeatable plays from trends your are seeing across your team.
  • Track and report SA performance to Sales and Field Engineering leadership quarterly.
  • Own org planning, staffing, budgeting, and regional recruiting.

About you:

  • 10+ years of experience in Solutions Architect, Sales Engineering, or Technical Pre-sales roles, with at least 5 years in a leadership position.
  • Strong background in modern web technologies (JavaScript, React, Next.js, Node.js, APIs, cloud infrastructure).
  • Proven ability to lead, coach, and scale technical teams in a high-growth environment.
  • Demonstrated success working with enterprise and commercial customers across diverse industries.
  • Strong understanding of modern software development workflows (CI/CD, DevOps, frontend frameworks, etc).
  • Experience collaborating with Sales, Product, and Engineering teams to drive customer success.

Bonus if you:

  • Have hands-on experience working with Vercel, Next.js, or similar frontend frameworks.
  • Have led SA teams at a high-growth SaaS or cloud infrastructure company.
  • Bring expertise in developer tooling, edge computing, or performance optimization.
  • Are comfortable presenting at conferences, webinars, or large-scale customer events.

Benefits:

  • Competitive compensation package, including equity.
  • Inclusive Healthcare Package.
  • Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
  • Flexible Time Off.
  • We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.

Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don’t necessarily check every box on the job description.

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Operations Manager, Support Center Operations (B2B) at Avetta New Zealand

Manages support center operations, oversees training programs, quality assurance processes, and leads internal/external support teams across the global customer support organization.

Lead Hybrid Posted about 10 hours ago RemoteFirstJobs Product
What this role involves

Avetta is building the largest global community of hiring clients and suppliers that are Ready to Work. Its unified platform streamlines compliance, prequalification, safety and performance benchmarking in a single, integrated experience. Trusted by 360,000 businesses across more than 120 countries, Avetta blends AI-driven insights and human expertise to close risk gaps and strengthen supplier reliability so projects start on time, risks are managed proactively and operations scale with certainty.

SUMMARY

The Manager, Support Operations provides resource and support services to all operations group within the Global Customer Support organization. This role is responsible for coordinating tools, processes, resource materials and human performance to achieve the goals and objectives of the Avetta Global Support organization. This includes the following functional areas and disciplines: Support Representative New-Hire Training, Quality Assurance (Interaction Quality and Verification Quality), internal/external and support Knowledge Management, Enhancement Training, Performance Trending, CSAT Surveying and Reporting, Support Channel Effectiveness and Automation, Documentation of Support Operating Practices and Processes, and Global Ops Standardization.

The Manager, Support Operations meets frequently with management groups across the company to align resources and drive positive outcomes. They must be able to lead teams with confidence while also bringing skills to the role that will adapt to the needs of a dynamic business climate. This role is also responsible for a consistent standard of process and performance internally and with Avetta support partners.

The Manager, Support Operations leads a multi-disciplinary team of internal and external resources, including all people and process leadership duties.

This role requires a hybrid schedule in our Lehi or Calgary office (3 days in office, 2 days work from home).

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Leadership of New Hire Training.
    • Curriculum development
    • Content delivery
    • New employee certification
    • Adult learning concepts
    • Remote, multi channel training
  • Leadership of Quality Assurance Processes.
    • Develop and maintain interaction standards and guidelines, including interaction rubric, quality scoring matrices, and reporting.
    • Interaction (call/chat/email/text) monitoring and scoring
    • Verification quality sampling and reporting
    • SME expertise and consulting to Avetta internal departments, clients, and other customers.
  • Strategic guidance to Support Organization on up-to-date and world-class support center practices and tools.
  • Development and delivery of ongoing performance training based on performance challenges, opportunities, and threats.
  • Planning and implementation of support tools and technology.
    • Virtual Assistant planning and architecture
    • AI use case identification, scoping and deployment
    • Optimization of support channel balance and usage
    • Emerging training and performance management tools and approaches
  • Work closely with executive leadership and Avetta Product team to identify, scope, and deploy methods to improve the customer workflow in the platform.
  • Identify and deploy strategies to meet support inquiry containment and deflection objectives.
  • Maintain Avetta Support Knowledge Base with current, relevant and searchable knowledge articles
  • Oversee use of AI in creating knowledge summaries and delivery of knowledge materials to internal and external customers.
  • Manage and maintain supplier Help Center with relevant, multi-media materials.
  • Work with leadership from SSP, SER, CSM, AM, PS and more to improve internal processes to drive continuous client support improvements.
  • Documentation of Standard Operating Procedures, including process documentation and optimization.
  • Professional customer facing interactions.
    • Join client and supplier calls to discuss support options.
    • Evangelize Avetta support options to support customer needs and promote client growth.

IDEAL QUALIFICATIONS:

  • Minimum 5 years of experience in call/support center leadership roles
  • Familiarity with customer support business systems, including Salesforce.org, cloud-based telephony platforms, customer survey platforms, etc.
  • Experience delivering complex training in an adult learning environment
  • Understanding of training tools and techniques
  • Experience with standard operating procedure management
  • Technological aptitude with ability to assess use cases and operationalize tools
  • Metrics-driven and analytical mentality
  • Excellent problem-solving skills
  • Ability to prioritize and multi-task
  • Skilled at working cross-functionally
  • Comfortable in a fast-paced environment
  • Remarkable written, oral, and interpersonal communication skills
  • Understanding of call/support center metrics and SLAs
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Healthcare Senior Medical Science Liaison (Senior MSL) or Field Medical Affairs Director at Caribou Biosciences

Senior Medical Science Liaison educates healthcare providers on CRISPR cell therapies, builds relationships with clinical investigators and KOLs, and supports trial sites across US and international regions.

Senior Hybrid Posted about 10 hours ago RemoteFirstJobs Product
What this role involves

Caribou Biosciences is a leading clinical-stage CRISPR genome-editing biopharmaceutical company dedicated to developing transformative therapies for patients with devastating diseases. Our next-generation genome-editing technology enables superior precision to develop cell therapies that are armored to potentially improve activity against diseases. We believe the future of cell therapy is off-the-shelf, and we are advancing our pipeline of off-the-shelf, or allogeneic, cell therapies from our CAR-T cell therapy platform as readily available treatments for patients with hematologic malignancies.

Members of the Caribou herd open their minds to new ideas and welcome diverse perspectives. We proudly assert that teams do their best work when their members are personally engaged, their ideas are taken seriously, and contributions are recognized. Members of the herd work from our headquarters in Berkeley, California, or remotely.

Our experienced and collaborative Medical Affairs team is seeking an innovative and highly motivated Senior Medical Science Liaison (Senior MSL) or Field Medical Affairs Director with assisting in building the foundation for the field capabilities of the medical affairs organization. In addition, the position will provide clinical/medical information to healthcare professionals in response to inquiries regarding Caribou’s cellular therapy pipeline across hematology/oncology indications.

Please note that the field territory for this position will cover certain geographic regions in the US and ex-US based on business need.

Principal Responsibilities:

  • Medical advocate for Caribou by utilizing disease state knowledge, detailed understanding of investigational cellular therapy product(s) to engage healthcare providers during scientific exchange
  • Identify, build and maintain successful relationships with clinical investigators, key opinion leaders and academic center(s) research personnel
  • Engage and educate pivotal trial sites at both academic and community centers to support start up activities
  • Prioritize solutions to challenging scenarios and develop mitigation strategies to support the needs of the healthcare team
  • Must be able to support any type of medical affairs project (ie- trial protocol development, publications support, training) irrespective of complexity and have the ability to escalate issues to senior leaders as needed
  • Provide detailed, clear and regular communication to headquarter medical team and have the ability to deliver complex medical/scientific information effectively to health care providers

Qualifications:

  • Advanced science degree required (PhD, PharmD, MD, RN, NP, PA or equivalent), with:
    • Senior MSL requires 5+ years relevant pharma and/or clinical experience, including 2+ years as field medical science liaison or equivalent
    • Field Medical Director requires 10+ years of relevant pharma and/or clinical experience, including 5+ years in a field medical science liaison role or equivalent
  • Must have prior cellular therapy experience in hematology/oncology
  • Excellent verbal, written and interpersonal communication skills
  • Demonstrated skill in managing multiple tasks simultaneously with minimal guidance and oversight
  • Ability to deliver scientific and clinical presentations to many types of audiences
  • Can independently manage projects and work well with cross-functional team members to achieve corporate and department objectives
  • Demonstrated positive, collaborative attitude with all internal and external stakeholders
  • Must be able and have flexibility to travel all over the US (and potential ex-US based on business need) for medical congress coverage, exhibit booth staffing as well as support headquarter team with clinical site visits depending on business needs (may require weekend travel depending on medical congress schedule)
  • Ability to work well under pressure given time constraints
  • Must work effectively in a cross-functional team environment
  • Ability to proactively identify issues and have a solutions-oriented approach

Nice-to-haves:

  • Established rapport with cell therapy clinicians within territory
  • Leadership experience managing direct reports
  • Experience with medical writing, publication development, managing medical/legal/regulatory reviews of externally facing scientific materials
  • Experience collaborating with cross functional teams including clinical development & research and clinical operations to support clinical trial site outreach and recruitment

Caribou compensation and benefits include:

  • Comprehensive compensation package, which includes competitive salary, bonus, and equity for all employees
  • Salary Range:
    • Senior MSL: $220,000 - $240,000
    • Field Medical Affairs Director: $238,000 - $255,000
    • These represent the present low and high end of the Company’s pay range for this position; actual pay will vary based on various factors, including but not limited to location, skill, experience, and performance
  • Generous paid vacation time, in addition to company-observed holidays
  • Excellent medical, dental, and vision insurance
  • 401(k) retirement savings plan, which includes matching employer contributions
  • Employee stock purchase plan (ESPP)
  • Tuition reimbursement program

The benefits and stock purchase described above are subject to the terms and conditions of any governing plans, policies, practices, agreements, or other materials or documents as in effect from time to time, including but not limited to terms and conditions regarding eligibility.

Caribou is an equal opportunity employer and does not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical conditions, veteran status, sexual orientation, gender (including gender identity and gender expression), sex (which includes pregnancy, childbirth, and breastfeeding), genetic information, taking or requesting statutorily protected leave, or any other basis protected by law. In addition, Caribou prohibits the harassment of any individual on any of the bases listed above or any other characteristics protected under federal, state, or local laws.

Legal authorization to work in the United States is required. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

  • We do not accept unsolicited resumes or candidate submissions from staffing agencies. All agencies must have a valid written agreement with Caribou Biosciences, Inc. for service in place. Any resume or candidate submitted by a staffing agency without such an agreement in place will be considered unsolicited, and Caribou Biosciences, Inc. will not be obligated to pay any referral or placement fee.
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Data Analytics 2027 Internship (6 Months) - Data Science & Marketing Effectiveness, London at Ekimetrics

Intern analyzes marketing data and builds statistical models to measure campaign performance and optimize business decisions for global clients.

Junior Hybrid Posted about 10 hours ago RemoteFirstJobs Product
What this role involves

London – Data Science, Marketing Effectiveness 6 Month Internship

Job Description

Role: Data Science & Marketing Effectiveness

Start date: Jan - June 2027

Location: London, UK (Hybrid – Minimum 2 days in office per week)

About Ekimetrics

Ekimetrics is a leader in data science and AI, specialising in marketing effectiveness and business optimisation since 2006. We help companies across various industries, including retail, automotive, banking, luxury fashion, and more, unlock the value of their data to drive sustainable business performance.

Our goal is to combine high-impact AI and data science solutions for sustainable business performance.

We’re proud to be:

DataIQ Best Company to Work For & Solution Provider 2025

·UK Data Company of the Year 2023

·Great Place to Work Certified 2023

·Microsoft’s Sustainability Partner

·Named a Leader in the Forrester Wave for Marketing Measurement 2023

With offices in Paris, London, New York, Hong Kong and Shanghai, our 50+ data science consultants deliver over 1,000 high-impact projects each year for global clients.

About the Role

As a Data Science & Marketing Effectiveness Intern, you’ll spend 6 months in the Ekimetrics London team. You’ll work on global client projects to measure and optimise marketing performance through advanced analytics and statistical modelling.

You’ll gain first-hand experience as both a data scientist and strategic consultant, using tools like Python and econometric modelling to guide real-world business decisions.

You’ll collaborate on client projects and internal R&D from day one. Over the 6-month internship, you’ll also have the opportunity to complete a research project that aligns with your interests and contributes to our broader business goals.

Job Responsibilities

1. Data Analytics & Modelling

·Analyse large data sets using statistical techniques to uncover key insights

·Support the team in building marketing mix models (MMM), testing frameworks, forecasting tools, and customer segmentation

·Use Python to process and clean data, write scripts and build ML or econometric models

·Opportunity to work with tools like Power BI, Databricks, Git, Jira, Pandas, PySpark, VS Code

2. Consulting & Strategy

·Gain experience translating complex data outputs into recommendations for clients

·Attend internal and client meetings to understand real business challenges

·Collaborate across teams to build deliverables, present findings and influence decisions

3. Eki Life & Learning

·Undertake an individual R&D project based on your interests and present your findings to the Eki leadership team

·Attend team events, internal training, knowledge sharing and social activities

·Contribute to a fun, curious, and collaborative team culture

About You

Must Have

·Studying a quantitative degree (e.g. Economics, Maths, Engineering, Computer/Data Science, Statistics, etc.)

·Strong interest in analytics, modelling, marketing strategy and customer analytics

·Proficient in Excel functions (e.g., VLOOKUP, INDEX-MATCH, TEXT, IF, SUMIFS, pivot tables) for data cleaning, validation, and structuring (this will be needed for the interview process)

·Some experience in Python, R or similar (academic, project or self-taught)

·Solid foundation in statistics, econometrics and data manipulation

Consulting & Soft Skills:

·Curious, detail-oriented and comfortable working with ambiguity

·Excellent communication – both written and verbal

·Highly collaborative, self-motivated and organised

·A strong interest in working at the intersection of data and business

Must-Haves:

·Available to work 5 days a week from June/July 2026 to Dec 2026

·Full right to work in the UK for the duration of the placement. We cannot sponsor this role.

·Enthusiastic about gaining experience in a hybrid data science/consulting role

Why Join Eki?

·£Competitve Salary Prorated + 20 days holiday + Bank holidays

·Hybrid working (2 days a week in the office minimum)

·Opportunity for full-time return offer (Junior Data Science Consultant starting salary of 40k!)

·Training & mentorship from experienced consultants

·Vibrant, international office culture (75+ employees in London office)

·Regular socials, global knowledge sharing & learning sessions

·A chance to work on real projects and make an impact from day one

Our recruitment process

1.Online Technical Test (HackerRank) – 45 mins

2.Introductory Interview with a member of the talent acquisition team - 15-30 mins

3.Case Study Interview 45mins – 1 hour

4.Final Interview – 45 minutes

\_\_\________________________________________________________________________________________________________

Any questions, please contact [email protected]

At Ekimetrics, we believe our best assets are our people - they are what set us apart and drive our success. We share what we know with others, and, above all, we love what we do. These sentiments are supported by our company values, which serve as pillars in our work and attitude.

Our Ekimetrics’ values: Curiosity, Creativity, Excellence, Transmission and Pleasure.

Ekimetrics is an equal opportunity employer committed to making all employment decisions without regard to race, ethnicity, gender, pregnancy, gender identity or expression, creed, religion, nationality, age, disability, marital status, sexual orientation, military veteran status, current employment status, or any other legally protected categories, subject to applicable law.,

Closing on 30th October or sooner. We may close the posting earlier.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Operations Volunteer Coordinator- 2025874 at World Relief

Coordinates volunteer recruitment, program development, and volunteer placements to support immigrant services and community engagement initiatives.

Mid Hybrid Posted about 10 hours ago RemoteFirstJobs Product
What this role involves

Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten?  Do you believe in our calling as Christians to welcome the least of these and love our neighbor?

If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.

At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering.

If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today.

ORGANIZATION SUMMARY

World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.

Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.

POSITION SUMMARY:

The Volunteer Coordinator serves local churches and volunteers through volunteer and intern coordination. This individual works to empower the Church & local community to serve immigrants in the Triangle alongside World Relief.

The is a hybrid role- 4 days in office, 1 work from home.

ROLE & RESPONSIBILITIES:

1. Volunteer Program Development:

• In conjunction with World Relief Durham program managers, identify and prioritize the ongoing needs for volunteers.

• Design and direct long-term and recurring volunteer opportunities and programs for individuals, groups, and interns. These will include traditional volunteer opportunities (Good Neighbor Teams and Friendship Partners), ongoing program needs (drivers, childcare workers, accompaniment volunteers, etc.), and single events

• With supervisor, develop ongoing and annual metrics for each of the volunteer needs, and ensure that these metrics are met.

2. Volunteer Recruitment:

• Develop and carry out a dynamic and active volunteer recruitment plan with local churches and organizations, at World Relief Durham events, on social media (as appropriate), and by following up with individuals who have expressed interest.

• Speak at church and community activities, table at events to recruit volunteers, and meet with church and community leaders to communicate the opportunities for volunteering.

• Guide new volunteers through the volunteer application process and background checks with regular communication and record-keeping.

• Maintain database and monitor tasks needed to be completed by candidates/volunteers, including online volunteer interest forms, applications, training completion, background checks, logging volunteer hours, and more.

• Develop and lead regular volunteer trainings, either virtually or in person, using courses that have been developed in-house or by World Relief home office.

• Connect volunteers to appropriate volunteer opportunities

• Provide ongoing coaching and support to volunteers throughout their volunteer experience

• Collect volunteer quotes, photos, and stories to share in office communications

• Participate in World Relief Home Office volunteer mobilization and community engagement teams

• As needed, conduct written and in person driving tests for volunteers and interns who will be driving clients.

3. Interns:

• In conjunction with WRD program managers, determine the internship needs for each program

• Serve as the initial point of contact in the recruitment and onboarding of interns with local universities and organizations

• Train, equip, and when appropriate, supervise interns

4. Welcome Houses :

• Serve as the primary point of contact with churches and individuals that have made houses available for temporary housing.

• Resolve scheduling and interpersonal issues that arise.

JOB REQUIREMENTS:

  • Mature and personal Christian faith
  • Committed to the mission, vision, and values of World Relief
  • Desire to serve and empower the Church to impact vulnerable communities
  • Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals’ For the Health of The Nation document
  • Valid drivers license, access to reliable vehicle and ability to pass MVR standards
  •  A winsome personality that prioritizes and enjoys reaching out and recruiting people
  •  Ability to manage dozens of volunteer relationships simultaneously
  •  Strong administration & organizational skills
  •  IT skills in database entry and generating reports required
  •  Experience in HR, logistics, or program coordination a plus
  • Ability to problem-solve, create and implement new programs
  •  Strong writing and public speaking skills
  •  Ability to work on a team; ability to work independently
  •  Flexibility for evening and weekend events or trainings

PREFERRED QUALIFICATIONS:

  •  2+ years relevant work experience
  •  Comfortable managing interpersonal conflict and communication challenges with professional customer service skills

World Relief offers a competitive benefits package and employee discount program for full-time employees.

World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.

\*\*\*

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.

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Product Sr. Product Manager, Messaging at ZipRecruiter

Senior Product Manager owns the messaging portfolio strategy, deciding which messages to send job seekers, optimizing send frequency and timing, and measuring impact on applications, retention, and revenue.

Senior Hybrid Posted about 10 hours ago RemoteFirstJobs Product
What this role involves

We offer a hybrid work environment. Most US-based positions can alsobeperformed remotely (any exceptions will be noted in the Minimum Qualifications below.)

Our Mission:

To actively connect people to their next great opportunity.

Who We Are:

ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS & Android.

Summary:

Messaging is how ZipRecruiter shows up for job seekers when they are not on the site. Every day we send millions of emails and push notifications: new job alerts, fresh matches, communications from employers, and updates on applications already in flight. This portfolio is one of the largest single sources of job applications on ZipRecruiter, and it is the primary channel for re-engaging job seekers who would otherwise drift away.

You will own Product for this entire channel. That means deciding which messages exist and what each one is for, who receives them and when, how the portfolio balances message volume against job seeker trust and long-term retention, and how we decide for each job seeker the single best thing to send next.

The role sits at the center of the marketplace. Your messages carry the output of our matching and ranking models, so you will work daily with data science and machine learning teams. Your sends drive employer outcomes, so you will coordinate with employer-side Product teams on how to drive the most effective outcomes for them. And you own a channel with real constraints: deliverability, sender reputation, compliance, and a finite budget of seeker attention.

Key Focuses:

  • Act as an Owner: Take full accountability for the jobseeker messaging domain, from portfolio-level KPI setting to the details of individual message performance.
  • Optimize the portfolio: We send dozens of distinct message types. You will lead the thinking behind which, when, and how many messages we send, and via which channels.
  • Obsess over your metrics: Applications delivered, job seeker activation and retention, unsubscribes and complaint rates, and the revenue carried by email placements. You will know how every message class contributes to each, and you will interrogate the why behind the numbers.
  • Run on experiments: You will design experiments, read, and resolve them with judgment about long-term business health, looking beyond short-term engagement.
  • Partner deep in the stack: Work with the engineering teams that own the messaging platform, with recommendations and matching teams on ranking and match quality inside your sends, and with the marketplace teams to understand how your product can move the needle on supply and demand.
  • Protect the channel: Deliverability, sender reputation, compliance, and opt-in/opt-out systems are critical areas of Product focus.
  • Voice of the Job Seeker: Serve as the voice of the job seeker for off-platform touchpoints. Talk to job seekers, run research, and develop the storyline behind how our messaging strategies impact the users and the business.

Minimum Qualifications:

  • Proven Leadership: 5+ years of proven success in product management, with a record of delivering results.
  • Deeply Analytical: You are a data-obsessed problem solver who doesn’t just look at dashboards but interrogates the “why” behind the numbers. You are comfortable in SQL and fluent in A/B experimentation.
  • Lifecycle or Notifications Experience: You have owned email, push, or lifecycle messaging products at consumer scale, and you understand the tension between engagement volume and user trust.
  • AI/ML Fluency: You understand how to leverage machine learning to solve user problems, and you have shipped product features powered by ranking, relevance, or recommendation models.
  • Customer Obsession: You have a passion for speaking directly with your users and personally conducting user research.
  • Strong Communication: You write and speak clearly, and collaborate well across engineering, data science, design, and go-to-market stakeholders.
  • Self-Motivation: You are highly driven and thrive when given the autonomy to drive massive impact.

Preferred Qualifications:

  • Marketplace Experience: Previous experience at a two-sided marketplace (e.g., jobs, real estate, rideshare), where your work on one side had to account for outcomes on the other.
  • Send-Decisioning or Growth Systems: Experience building message selection, frequency capping, or channel orchestration systems, or growth/CRM automation at scale.
  • Deliverability Literacy: Working knowledge of email deliverability, sender reputation, and compliance regimes including SMS/RCS.

As part of our team you’ll enjoy:

  • Competitive salary
  • Exceptional benefits package
  • Flexible Vacation & Paid Time Off
  • Employer-matched 401(k) plan

#LI-Remote

The US base salary range for this full-time position is $175,000-$235,000. Our salary ranges are determined by role, level, and location, and the range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location, role-related knowledge and skills, depth of experience, relevant education or training, and additional role-related considerations.

Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits.

ZipRecruiter is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics.

Privacy Notice: For information about ZipRecruiter’s collection and processing of job applicant personal data for this job, please see our Privacy Notice at: https://www.ziprecruiter.com/careers/job-applicant-privacy-notice

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Product Lead Product Manager, Messaging at ZipRecruiter

Lead Product Manager owns the messaging portfolio strategy, deciding which messages to send, to whom, and when to optimize job seeker engagement and retention.

Lead Hybrid Posted about 10 hours ago RemoteFirstJobs Product
What this role involves

We offer a hybrid work environment. Most US-based positions can alsobeperformed remotely (any exceptions will be noted in the Minimum Qualifications below.)

Our Mission:

To actively connect people to their next great opportunity.

Who We Are:

ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS & Android.

Summary:

Messaging is how ZipRecruiter shows up for job seekers when they are not on the site. Every day we send millions of emails and push notifications: new job alerts, fresh matches, communications from employers, and updates on applications already in flight. This portfolio is one of the largest single sources of job applications on ZipRecruiter, and it is the primary channel for re-engaging job seekers who would otherwise drift away.

You will own Product for this entire channel. That means deciding which messages exist and what each one is for, who receives them and when, how the portfolio balances message volume against job seeker trust and long-term retention, and how we decide for each job seeker the single best thing to send next.

The role sits at the center of the marketplace. Your messages carry the output of our matching and ranking models, so you will work daily with data science and machine learning teams. Your sends drive employer outcomes, so you will coordinate with employer-side Product teams on how to drive the most effective outcomes for them. And you own a channel with real constraints: deliverability, sender reputation, compliance, and a finite budget of seeker attention.

Key Focuses:

  • Act as an Owner: Take full accountability for the jobseeker messaging domain, from portfolio-level KPI setting to the details of individual message performance.
  • Optimize the portfolio: We send dozens of distinct message types. You will lead the thinking behind which, when, and how many messages we send, and via which channels.
  • Obsess over your metrics: Applications delivered, job seeker activation and retention, unsubscribes and complaint rates, and the revenue carried by email placements. You will know how every message class contributes to each, and you will interrogate the why behind the numbers.
  • Run on experiments: You will design experiments, read, and resolve them with judgment about long-term business health, looking beyond short-term engagement.
  • Partner deep in the stack: Work with the engineering teams that own the messaging platform, with recommendations and matching teams on ranking and match quality inside your sends, and with the marketplace teams to understand how your product can move the needle on supply and demand.
  • Protect the channel: Deliverability, sender reputation, compliance, and opt-in/opt-out systems are critical areas of Product focus.
  • Voice of the Job Seeker: Serve as the voice of the job seeker for off-platform touchpoints. Talk to job seekers, run research, and develop the storyline behind how our messaging strategies impact the users and the business.

Minimum Qualifications:

  • Proven Leadership: 7+ years of proven success in product management, with a record of delivering results.
  • Deeply Analytical: You are a data-obsessed problem solver who doesn’t just look at dashboards but interrogates the “why” behind the numbers. You are comfortable in SQL and fluent in A/B experimentation.
  • Lifecycle or Notifications Experience: You have owned email, push, or lifecycle messaging products at consumer scale, and you understand the tension between engagement volume and user trust.
  • AI/ML Fluency: You understand how to leverage machine learning to solve user problems, and you have shipped product features powered by ranking, relevance, or recommendation models.
  • Customer Obsession: You have a passion for speaking directly with your users and personally conducting user research.
  • Strong Communication: You write and speak clearly, and collaborate well across engineering, data science, design, and go-to-market stakeholders.
  • Self-Motivation: You are highly driven and thrive when given the autonomy to drive massive impact.

Preferred Qualifications:

  • Marketplace Experience: Previous experience at a two-sided marketplace (e.g., jobs, real estate, rideshare), where your work on one side had to account for outcomes on the other.
  • Send-Decisioning or Growth Systems: Experience building message selection, frequency capping, or channel orchestration systems, or growth/CRM automation at scale.
  • Deliverability Literacy: Working knowledge of email deliverability, sender reputation, and compliance regimes including SMS/RCS.

As part of our team you’ll enjoy:

  • Competitive salary
  • Exceptional benefits package
  • Flexible Vacation & Paid Time Off
  • Employer-matched 401(k) plan

#LI-Remote

The US base salary range for this full-time position is $215,000-$255,000. Our salary ranges are determined by role, level, and location, and the range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location, role-related knowledge and skills, depth of experience, relevant education or training, and additional role-related considerations.

Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits.

ZipRecruiter is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics.

Privacy Notice: For information about ZipRecruiter’s collection and processing of job applicant personal data for this job, please see our Privacy Notice at: https://www.ziprecruiter.com/careers/job-applicant-privacy-notice

Read the full description
Content Technical Writer at Cronos Europa

Creates and maintains technical documentation for business and IT applications, translating complex concepts into clear user guides, manuals, and knowledge base articles.

Mid Hybrid Posted about 10 hours ago RemoteFirstJobs Product
What this role involves

We are currently looking for a Technical Writer to strengthen the Cronos Europa team.

  • Full-time
  • Freelance and Employment contract
  • Duration mission: Long-term mission
  • Hybrid working model (Brussels)

Responsabilities:

  • Create, maintain, and update technical documentation for business and IT applications.
  • Translate complex technical concepts into clear and user-friendly documentation.
  • Collaborate with developers, analysts, architects, and business stakeholders to gather information.
  • Produce user guides, technical manuals, process documentation, release notes, and knowledge base articles.
  • Ensure documentation quality, consistency, and compliance with internal standards.
  • Leverage AI-powered tools to improve documentation creation, maintenance, and content management processes.
  • Review and continuously improve existing documentation structures and content.

Technical skills:

  • Experience in technical writing and documentation management.
  • Knowledge of software development environments and application lifecycles.
  • Experience with documentation tools such as Confluence, SharePoint, Markdown, or similar platforms.
  • Understanding of business applications and IT systems.
  • Experience using AI-assisted writing and documentation tools is a strong asset.
  • Ability to structure and simplify complex technical information.
  • Excellent written communication skills in English.

Profile:

  • Medior-level experience as a Technical Writer or in a similar documentation role.
  • Strong analytical and organisational skills.
  • Excellent attention to detail and commitment to quality.
  • Ability to work independently and collaboratively within multidisciplinary teams.
  • Proactive, solution-oriented, and eager to learn new technologies.
  • Comfortable working in a hybrid environment based in Brussels.
  • Available ASAP.

Why Cronos Group?

We’ll propose you:

  • An attractive salary package
  • A good work-life balance environment
  • The assurance of working in cutting-edge technologies in an entrepreneurial spirit
  • The opportunity to develop your skills thanks to tailor-made training courses according to your needs
  • A good job in a friendly place

If you wish to integrate a dynamic structure on a human scale while working with the latest technologies, don’t wait anymore and join Cronos!

Read the full description
Sales Account Manager, SMB Publisher, France (London based) at Taboola

Manages a portfolio of SMB publisher clients across France, optimizes their performance on Taboola's platform, and identifies upsell opportunities while serving as a trusted advisor.

Mid Hybrid Posted about 10 hours ago RemoteFirstJobs Product
What this role involves

Realize your potential by joining the leading performance-driven advertising company!

We’re looking for a commercially minded, relationship-oriented Account Manager to join our London team, supporting a portfolio of small and mid-sized publisher partners across France. In this role, you’ll be responsible for managing a diverse book of business, optimising performance, and uncovering new opportunities to grow revenue.

You’ll serve as a trusted advisor to your clients, guiding them on how to maximize value from Taboola’s platform while collaborating closely with internal teams to share product feedback and streamline operations.

To thrive in this role, you’ll need:

  • Native or professional fluency in French and professional proficiency in English

  • 2–3 years’ minimum client-facing experience in client management preferably digital media or online advertising

  • Strong relationship management, customer service skills and basic data analysis skills

  • Ability to prioritise and manage tasks in a fast-paced environment

  • Confident communication skills—both written and verbal

Bonus points if you have:

  • Experience working with digital publishers

  • Business level proficiency in any additional European language

How you’ll make an impact: As a Publisher Account Manager, you’ll bring value by:

  • Supporting the SMB team by owning and nurturing some of the most strategic partnerships in the region
  • Understanding client KPIs and helping create a plan to achieve them
  • Monitoring and analysing metrics and proactively take steps to improve results
  • Being an expert in Taboola’s platform and the benefits publishers gain by using it
  • Fully comprehending the technology, revenue ecosystem and client needs/requirements in order to intelligently identify new opportunities and upsell the platform
  • Communicating business intelligence from clients to the product management team in regards to new product development features

Why Taboola?

If you ask Taboolars what they love about working here, they’ll tell you that they’ve been empowered to realize their full potential while growing and learning from and with smart and talented people. They’ll also share more about:

  • Adam Singolda, Taboola Founder and CEO says; “You can copy anything from another business but you can’t copy a company’s culture.
  • Well-being: With an office culture that’s international, social and supportive, Taboola offers very generous benefits including 25 days holiday, excellent health insurance, some flexible working, free breakfast and lunch every day, stock options and Perkbox to name just a few.
  • Flexibility: We offer a hybrid work schedule with 3 days in-office with an option to come in more often if desired.
  • Work with some of the biggest names: Our publisher partners include Yahoo, Conde Nast, Fox Sports, NBCU, ESPN, CBS, and E! Online. Our advertiser clients include Wells Fargo, Honda, Pinterest, Expedia and Honda.

Ready to Realize your potential? If you’re ready to take the next step in your career, we want to hear from you. Apply today and let’s explore how you can make an impact at Taboola.

Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need.

Learn more about #TaboolaLife on LinkedIn, Facebook, Instagram, X, YouTube, & the Taboola Life Blog.

About Taboola: Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale.

Taboola works with thousands of businesses who advertise directly on Realize, Taboola’s powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, and OEMs such as Samsung, Xiaomi and others use Taboola’s technology to grow audience and revenue, enabling Realize to offer unique data, specialized algorithms, and unmatched scale.

By submitting your application/CV, you consent that any personal information you provide will be subject to Taboola’s Employee Data Policy(https://www.taboola.com/pdf/taboola-employee-data-policy)

Please review our policy carefully before submitting any of your personal information. You may contact us at privacy@taboola.com with any questions about how we collect or use your personal information, or your applicable rights.

#LI-DA1

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Product VP, Product Operations at American Healthtech, a PointClickCare Company

VP oversees product operations strategy, processes, and cross-functional initiatives to optimize product delivery and organizational efficiency.

Exec Hybrid Posted about 10 hours ago RemoteFirstJobs Product
What this role involves

Job Title: VP, Product Operations

Location:Canada – Remote OR Mississauga, ON – Hybrid

**Travel to Office expectations**

For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.

For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.

At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

Position Summary:

Reporting to the Chief Product & Technology Officer (CPTO), the Vice President, Product Operations leads the Product Operations function and is responsible for establishing, evolving, and scaling the processes, governance frameworks, planning practices, and operating rhythms that enable effective execution across PointClickCare’s Product and Engineering organization.

This role partners closely with leaders across Product, Engineering, Finance, Strategy, and other key functions to improve portfolio visibility, planning effectiveness, decision-making, and organizational alignment. Through strong operational leadership, data-driven insights, and cross-functional collaboration, the VP plays a critical role in enabling disciplined execution of strategic priorities and driving continuous improvement across Product and Engineering performance.

Key Responsibilities:

  • Lead annual, quarterly, and ongoing Product portfolio planning processes across Product and Engineering teams.
  • Facilitate cross-functional planning discussions, portfolio reviews, and prioritization activities that balance strategic objectives, capacity considerations, dependencies, and resource trade-offs.
  • Establish and evolve governance frameworks that promote transparency, accountability, alignment, and effective decision-making across the organization.
  • Monitor portfolio performance and execution health, identifying opportunities to improve planning effectiveness, predictability, and delivery outcomes.
  • Lead the development, implementation, and continuous improvement of Product Operations processes, standards, and operating practices.
  • Establish planning cadences, portfolio reviews, operating forums, and governance mechanisms that support efficient execution and organizational alignment.
  • Partner with Product, Engineering, UX/UI, and business stakeholders to improve coordination, operational effectiveness, and cross-functional collaboration.
  • Develop and maintain portfolio performance reporting, operational metrics, dashboards, and executive-level insights that support business and investment decisions.
  • Provide leadership teams with visibility into portfolio progress, business outcomes, risks, dependencies, and execution challenges.
  • Leverage data and operational insights to inform prioritization, planning, governance, and continuous improvement initiatives.
  • Advance product management capability by establishing operational standards, frameworks, tools, and best practices that support Product team effectiveness.
  • Partner with Product leaders to strengthen portfolio management, planning processes, delivery practices, and organizational maturity.
  • Support Product leadership planning cycles, business reviews, and strategic operational initiatives with analysis, recommendations, and decision support.
  • Identify operational risks, execution challenges, and cross-functional dependencies, recommending mitigation strategies and improvement opportunities.
  • Lead, coach, and develop Product Operations leaders and team members, fostering a culture of collaboration, accountability, continuous improvement, and operational excellence.

Required Skills & Qualifications:

  • Bachelor’s degree in Business, Engineering, Computer Science, Information Systems, or a related field.
  • MBA or other advanced degree in Business, Technology, or a related field is considered an asset.
  • 10+ years of progressive leadership experience in Product Operations, Portfolio Management, PMO, Product Management, Strategy, or a related business operations function within a complex technology organization.
  • Demonstrated experience leading planning, governance, portfolio management, and operational processes that support execution across large, cross-functional teams.
  • Proven ability to influence senior leaders and build alignment across Product, Engineering, Finance, Strategy, and other business functions to achieve organizational objectives.
  • Strong analytical, strategic, and operational leadership skills, including experience leveraging metrics, reporting, and business insights to support planning, prioritization, and executive decision-making.
  • Experience leading and developing managers and professional teams, including responsibility for talent development, performance management, and organizational effectiveness.
  • Strong communication and stakeholder management skills, with the ability to collaborate effectively across executive leadership teams and complex organizational structures.
  • Experience supporting Product and Engineering organizations within a SaaS, healthcare technology, or other technology-driven environment is preferred.
  • Experience implementing or improving Product Operations, portfolio management, governance, or planning practices during periods of organizational growth and change is preferred.

At PointClickCare, base salary is one of the many components that make up our total rewards package. This role offers a competitive base salary+ bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.

PointClickCare Benefits & Perks

  • Benefits starting from Day 1
  • Retirement Plan Matching (RRSP & 401K)
  • Flexible Paid Time Off
  • Lifestyle/Wellness Spending Account
  • Parental & Caregiver Leaves
  • Fertility & Adoption Support
  • Continuous Development Support Program
  • Employee Assistance Program
  • Learning Programs & Resources
  • Employee Recognition … and more!

Equal Employment Opportunity:

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.

When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: [email protected]

PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

#LI-Remote

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Read the full description
Marketing Marketing Automation Architect (CA) at American Healthtech, a PointClickCare Company

Designs and manages marketing automation strategy and technical architecture for Adobe Marketo Engage, influencing the direction of marketing operations and analytics teams.

Senior Hybrid Posted about 10 hours ago RemoteFirstJobs Product
What this role involves

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.

At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

**Travel to Office expectations**

For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.

For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.

Position Summary:

The Marketing Automation Architect plays a key role in influencing the strategic and technical direction for the Marketing Operations and Analytics teams within Adobe Marketo Engage and the marketing automation ecosystem at PointClickCare. Reporting to the Director, Marketing Analytics & Marketing Technology, this role defines the vision, architecture, and governance of the marketing automation platform while enabling scalable, data-driven customer engagement across the buyer lifecycle. The role combines platform architecture, solution design, technical leadership, and strategic consulting, partnering with Marketing, Sales Operations, Revenue Operations, IT, Analytics, and Product Marketing to keep the MarTech ecosystem scalable, reliable, secure, and positioned for future innovation.

Key Responsibilities:

  • Platform Architecture, Strategy & Governance: Shape the technical vision, architecture, and roadmap for Adobe Marketo Engage; establish platform governance, standards, and best practices; identify technical debt and architectural opportunities; oversee platform health, performance, and administration.
  • Solution Design & Marketing Automation Delivery: Design and implement journey-based marketing programs, lifecycle automation, lead nurturing, segmentation, forms, landing pages, and reusable program templates; serve as primary technical consultant for Marketing, Sales Operations, and Customer Success.
  • Enterprise Integrations & MarTech Ecosystem: Own and optimize the Marketo/Salesforce integration (synchronization, lifecycle logic, field mappings, data integrity); manage integrations with webinar, event, LeanData, live chat, and CMS platforms; act as primary technical liaison with Adobe Marketo Support.
  • Lead Scoring & Lifecycle Management: Own the strategy, governance, and continuous optimization of lead scoring models and lifecycle frameworks in partnership with Sales Operations and Analytics to improve lead quality, conversion, and pipeline performance.
  • Technical Leadership, Security Communications & Enablement: Serve as subject matter expert and mentor for the Marketing Operations team; own governance of customer-facing security and service communications with Security, Product, Legal, and Corporate Communications; lead continuous improvement and AI adoption initiatives.

Required Skills & Experience:

  • Bachelor’s degree, diploma, or equivalent combination of education, certifications, and experience.
  • 8+ years of experience administering and architecting Adobe Marketo Engage within complex B2B enterprise environments.
  • Extensive experience designing enterprise marketing automation strategies, lifecycle programs, lead scoring frameworks, and scalable automation solutions.
  • Deep expertise integrating Marketo with Salesforce CRM and enterprise marketing technology platforms.
  • Demonstrated success establishing platform governance, standards, and operational best practices.
  • Experience leading cross-functional initiatives involving Marketing, Sales Operations, Revenue Operations, and IT.
  • Adobe Marketo Engage Certified Expert certification required or strongly preferred
  • Strong analytical mindset, excellent troubleshooting and solution design capabilities, and clear communication skills.

Preferred Experience:

  • Salesforce certification considered an asset.
  • AI fluency and/or experience leveraging Microsoft 365 Copilot to improve productivity, collaboration, and marketing operations.
  • Hands-on experience with LeanData, webinar platforms, and other event technologies beyond core Marketo/Salesforce administration.
  • Working knowledge of privacy regulations including CASL and GDPR, and of marketing analytics, attribution, and dashboard development.

$124,000 - $138,000 a year

At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $124,000 - $138,000 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.

#LI-TW1

#LI-Remote

PointClickCare Benefits & Perks:

Benefits starting from Day 1!

Retirement Plan Matching

Flexible Paid Time Off

Wellness Support Programs and Resources

Parental & Caregiver Leaves

Fertility & Adoption Support

Continuous Development Support Program

Employee Assistance Program

Allyship and Inclusion Communities

Employee Recognition … and more!

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.

When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: [email protected]

PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Read the full description
Product SVP, Product Management – Data Products & Strategy at American Healthtech, a PointClickCare Company

Senior VP leads product strategy and data products roadmap for a healthtech platform serving 30,000+ provider organizations.

Exec Hybrid Posted about 10 hours ago RemoteFirstJobs Product
What this role involves

Job Title: SVP, Product Management – Data Products & Strategy

Location:Canada – Remote or Mississauga, ON – Hybrid

**Travel to Office expectations**

For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.

For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.

At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

Position Summary:

Reporting directly to the Chief Product & Technology Officer (CPTO), the Senior Vice President, Product Management – Data Products & Strategy establishes and leads PointClickCare’s enterprise strategy for Data as a Product. This executive leader is accountable for transforming PointClickCare’s unique data assets, ecosystem position, and network scale into differentiated products, strategic growth opportunities, and new sources of enterprise value.

The role owns the long-term strategy for customer-facing data products, APIs, interoperability, marketplace capabilities, data monetization, and data-enabled AI solutions while ensuring appropriate protection of intellectual property, privacy, and regulatory compliance. As a member of the senior Product Leadership Team, the SVP influences corporate strategy, investment priorities, ecosystem partnerships, and growth initiatives while leading a team of senior Product leaders responsible for PointClickCare’s data product portfolio.

Key Responsibilities:

  • Define and lead PointClickCare’s enterprise Data Products strategy, including establishing a multi-year vision for Data as a Product that aligns with corporate objectives, growth priorities, and evolving market opportunities.
  • Identify, evaluate, and champion new business models and growth opportunities enabled by PointClickCare’s data assets, network scale, interoperability capabilities, and ecosystem partnerships.
  • Serve as the executive sponsor for customer-facing data strategy and ensure alignment across Product, Engineering, AI, Corporate Strategy, Legal, Go-to-Market, and the Corporate Data Office.
  • Own the strategy, roadmap, performance, and long-term success of PointClickCare’s data products portfolio, including customer-facing data products, APIs, interoperability services, marketplace capabilities, and AI-enabled solutions.
  • Establish investment priorities, resource allocation decisions, portfolio success measures, and business outcomes that balance customer value, market opportunity, and financial performance.
  • Drive adoption, customer value realization, commercial performance, and scalable product growth through strong portfolio management and strategic execution.
  • Lead PointClickCare’s enterprise strategy for data monetization, marketplace growth, and ecosystem expansion.
  • Define customer access models, API strategies, pricing frameworks, packaging approaches, and commercial models that support sustainable growth while preserving trust and protecting intellectual property.
  • Identify new revenue opportunities, strategic partnerships, and ecosystem capabilities that strengthen PointClickCare’s competitive position and expand customer value.
  • Represent PointClickCare’s data strategy with executive stakeholders, customers, strategic partners, industry analysts, and industry organizations.
  • Lead executive-level discussions related to data products, healthcare interoperability, marketplace participation, data monetization, and AI-enabled customer solutions.
  • Build relationships that influence product direction, market positioning, and long-term growth opportunities across the healthcare technology landscape.
  • Lead, develop, and scale a high-performing product leadership organization through senior leaders, including VPs and Directors.
  • Establish succession planning, leadership development, talent strategies, and organizational capabilities that strengthen expertise in data products, APIs, ecosystem platforms, marketplace solutions, and monetization strategies.
  • Foster a culture of innovation, accountability, collaboration, customer focus, and execution excellence.

Required Skills & Qualifications:

  • Bachelor’s degree in Business, Computer Science, Engineering, Healthcare Informatics, Information Systems, or a related field.
  • 15+ years of progressive leadership experience in product management, technology, data products, platform strategy, enterprise software, or related disciplines.
  • Demonstrated success defining and executing enterprise-level product, growth, or business strategies with measurable impact on organizational performance, customer outcomes, and financial results.
  • Proven experience leading large, complex product or technology organizations through multiple layers of leadership, including developing senior leaders and building organizational capability.
  • Track record of leading enterprise transformation initiatives requiring alignment across multiple functions, competing priorities, and significant organizational change.
  • Deep expertise in data products, APIs, interoperability, marketplace and ecosystem strategies, data monetization models, AI-enabled products, and the business dynamics of data-driven organizations.
  • Strong strategic, financial, and operational acumen, including ownership of portfolio-level investment decisions, business cases, risk management, and performance outcomes.
  • Demonstrated ability to influence executive stakeholders, shape investment decisions, and represent organizational strategy with customers, partners, analysts, and other external stakeholders.
  • Experience leading marketplace, ecosystem, platform, or data monetization strategies is highly preferred.
  • Experience within healthcare technology, post-acute care, payer, provider, or other highly regulated industries is preferred.
  • Experience engaging with industry analysts, strategic partners, customer advisory groups, or external industry bodies is preferred.
  • Ability to balance growth objectives, customer needs, regulatory requirements, and intellectual property protection in a complex business environment.

At PointClickCare, base salary is one of the many components that make up our total rewards package. This role offers a competitive base salary+ bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.

PointClickCare Benefits & Perks

  • Benefits starting from Day 1
  • Retirement Plan Matching (RRSP & 401K)
  • Flexible Paid Time Off
  • Lifestyle/Wellness Spending Account
  • Parental & Caregiver Leaves
  • Fertility & Adoption Support
  • Continuous Development Support Program
  • Employee Assistance Program
  • Learning Programs & Resources
  • Employee Recognition … and more!

Equal Employment Opportunity:

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.

When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: [email protected]

PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

#LI-Remote

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Design Design Engineer at Vercel

Design Engineer owns product design and frontend implementation for AI Gateway, working across dashboard, CLI, and code interfaces to shape developer experience.

Mid Hybrid Posted about 10 hours ago RemoteFirstJobs Product
What this role involves

About Vercel:

Vercel is the agentic infrastructure company. We free people and agents to ship what’s next.

For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience.

Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents.

We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next.

About the Role:

AI Gateway gives developers one place to connect applications and agents to hundreds of models with one API key. It handles provider routing and fallbacks, unifies billing and observability, and lets teams manage spend and security controls across production AI workloads.

Designing this well is a systems problem. A developer should be able to choose the right model, make and verify a first request, diagnose a failed request, and configure routing, budgets, credentials, and security controls without losing sight of the application they are trying to build. The right interface might be in the dashboard, on the public model catalog, in the CLI, in an API response, or in code.

You will be the Design Engineer for AI Gateway, owning product design and frontend implementation across those surfaces. You will work with customers, a Product Manager, and engineers to understand the problem, explore solutions, build the production experience, ship it, and learn from what happens after launch.

AI Gateway is live, the model ecosystem changes every week, and the team can move from an observed problem to production quickly. This is a rare chance to use your product judgment, design craft, and code to shape a developer product and ship the experience yourself.

You will be the design owner embedded with a Product Manager and a dedicated engineering team. You will also have the Product Design team around you for critique, collaboration, and support. AI Gateway will be your main product area, with room to pursue design-led improvements across Vercel. You will report to the Design Team.

If you’re based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you’re located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team.

What You Will Do:

  • Own product design and frontend implementation for meaningful parts of the journey from discovering a model to making a first successful request and operating AI in production.
  • Design and build production experiences across the website, dashboard, CLI, and APIs, choosing the right medium for each problem.
  • Make models, providers, credentials, routing, budgets, logs, performance, privacy, and governance understandable, then create patterns that extend across new providers, modalities, and workloads.
  • Talk directly with customers and use product data to understand problems, define success, make tradeoffs, and improve what ships.
  • Own quality after launch, including visual and interaction craft, accessibility, performance, resilience, instrumentation, and edge cases.
  • Use coding agents to explore and implement ideas quickly, while testing, debugging, and taking responsibility for what ships.

About You:

  • Your work shows what you personally identified, designed, built, shipped, and learned after launch.
  • You build production-quality web applications with React and TypeScript and can contribute confidently in a large, existing codebase.
  • You bring strong visual and interaction craft and have made technical or data-rich products understandable without removing the control advanced users need.
  • You can move between graphical interfaces, CLI workflows, API behavior, and implementation details, treating accessibility, performance, failure recovery, and instrumentation as part of the design.
  • You use customer research and product data to make decisions, communicate your reasoning clearly, challenge ideas constructively, and change direction when the evidence changes.
  • You use coding agents in your daily work, but you can explain, test, debug, and take responsibility for the code they help produce.

There is no required path into this role. You may come from product design, frontend engineering, creative development, or a career that does not fit a standard title. We care about the quality of what you have shipped and the judgment behind it.

Bonus If You:

  • Have experience with developer tools, infrastructure products, model marketplaces, or observability experiences.
  • Have worked with AI models, providers, inference platforms, guardrails, or AI application tooling.
  • Have experience with APIs, command-line tools, structured product content, or agent-facing interfaces.
  • Have built an application or agent with Vercel’s AI SDK or AI Gateway.

See the work:

  • AI Gateway
  • AI Gateway documentation
  • Browse AI models
  • AI model leaderboards
  • Design Engineering at Vercel

Benefits:

  • Competitive compensation package, including equity.
  • Inclusive Healthcare Package.
  • Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
  • Flexible Time Off.
  • We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.

The San Francisco, CA base pay range for this role is $208,000 - $312,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.

Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don’t necessarily check every box on the job description.

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Sales Director, Solutions Architects at Vercel

Leads and manages a Solutions Architects team across EMEA, driving pre-sales technical excellence and partnering with sales to win and expand enterprise accounts.

Lead Hybrid Posted about 10 hours ago RemoteFirstJobs Product
What this role involves

About Vercel:

Vercel is the agentic infrastructure company. We free people and agents to ship what’s next.

For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience.

Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents.

We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next.

About the role:

We are looking for a Director, Solutions Architects to join our Field Engineering organization. You’ll be responsible for building and leading our team of Solutions Architects and Managers across Europe, helping customers ship incredible web and AI products using Vercel, Next.js, and our agentic infrastructure stack. You will drive technical excellence, mentor the team, and partner closely with sales leadership to win new business and expand existing accounts. You will report to the VP of Field Engineering.

This is a hybrid role based in Vercel’s London or Berlin office, with a required three days per week onsite.

What you will do:

  • Lead, develop, and manage our EMEA SA team.
  • Ensure technical excellence across the pre-sales cycle.
  • Provide hands-on support for key accounts as needed (presentations, architecture reviews, migration plans).
  • Oversee and coach SA engagements on strategic accounts across segments.
  • Partner with our engineering org to provide product feedback from the field.
  • Develop repeatable plays from trends your are seeing across your team.
  • Track and report SA performance to Sales and Field Engineering leadership quarterly.
  • Own org planning, staffing, budgeting, and regional recruiting.

About you:

  • 10+ years of experience in Solutions Architect, Sales Engineering, or Technical Pre-sales roles, with at least 5 years in a leadership position.
  • Strong background in modern web technologies (JavaScript, React, Next.js, Node.js, APIs, cloud infrastructure).
  • Proven ability to lead, coach, and scale technical teams in a high-growth environment.
  • Demonstrated success working with enterprise and commercial customers across diverse industries.
  • Strong understanding of modern software development workflows (CI/CD, DevOps, frontend frameworks, etc).
  • Experience collaborating with Sales, Product, and Engineering teams to drive customer success.

Bonus if you:

  • Have hands-on experience working with Vercel, Next.js, or similar frontend frameworks.
  • Have led SA teams at a high-growth SaaS or cloud infrastructure company.
  • Bring expertise in developer tooling, edge computing, or performance optimization.
  • Are comfortable presenting at conferences, webinars, or large-scale customer events.

Benefits:

  • Competitive compensation package, including equity.
  • Inclusive Healthcare Package.
  • Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
  • Flexible Time Off.
  • We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.

Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don’t necessarily check every box on the job description.

Read the full description